Annex to ITU Operational Bulletin
No. 567 - 1.III.1994

ITU ELECTRONIC 
DOCUMENT DATABASE
External User's Guide

International Telecommunication Union
Telecommunication Standardization Bureau
Electronic Document Handling
Place des Nations
1211 Geneva 20
Switzerland

TEL: +41 22 730 5857/5859
FAX: +41 22 730 5853
Internet email: tsbedh@itu.ch
X.400 email: S=tsbedh; A=arcom; P=itu; C=ch

	
	
ITUDOC is part of ITU's Telecom Information Exchange Services (TIES)		

Introduction
ITUDOC is an electronic document database of the International Telecommunication Union (ITU). The ITU is a United Nations agency headquartered in Geneva, Switzerland.  It is the international organization within which governments and the private telecommunication sector coordinate the establishment and operation of telecommunication networks and services.  The ITU is responsible for the regulation, standardization, coordination and development of international telecommunications as well as harmonization of national policies.
To support the activities above, the ITU has developed a set of computer-based electronic information services known as TIES (Telecom Information Exchange Services).  ITUDOC is the electronic document database service of TIES.

What is a Document?
When using ITUDOC, the term ‘document’ can refer to many different kinds of electronic information resources: e.g., simple text files, word processing files, formatted publications, graphics, databases, spreadsheets or software in source code or executable format.  Some information resources are available in several formats or languages.  The format and language you choose to retrieve depends on your preferences and the capabilities of your computing/software environment.  You should, of course, make sure you have the capability to read a specific format before retrieving it.  For example, almost all computing environments can read simple ASCII text files.  However, if you wish to retrieve a document posted in Microsoft's Word for Windows format, you will require access to a corresponding version of this program or an appropriate filter into your word processing program.  Likewise, if you wish to retrieve a document formatted as Postscript printer output, you will require access to either a Postscript printer or a Postscript file viewer.
Is There a Charge?  Do I Need to Register as a User?
Currently, no.  There is no charge or registration necessary for use of ITUDOC ‘open’ documents.  Eventually, the ITU may introduce a fee for access to certain kinds of electronic information resources: the conditions and exact method are under study.  
Please note that because ITUDOC contains electronic publications, usage implies that you accept the conditions of use and copyright notice in Annex B.   
How are ITU Electronic Documents Organized?
The ITU's electronic documents are mainly grouped according to the ITU's organizational structure and activities.  Before 1993, the ITU consisted organizationally of five permanent organs: the General Secretariat, the International Frequency Registration Board (IFRB), the International Radio Consultative Committee (CCIR), the International Telegraph and Telephone Consultative Committee (CCITT) and the Telecommunications Development Bureau (BDT).  
In early 1993, the ITU was reorganized into the General Secretariat and three Sectors: Radiocommunication, Telecommunication Standardization and Telecommunication Development.  The standards-making activities of the CCITT and some activities carried out by the CCIR have been consolidated into the Telecommunication Standardization Sector (ITU-T).  The remainder of CCIR activities were integrated with the activities of the IFRB into the Radiocommunication Sector (ITU-R).  The Development Sector (ITU‑D) facilitates telecommunications development by offering technical cooperation and assistance.  The ITU General Secretariat supports the activities of the three Sectors.
What Kind of Documents Can I Retrieve?
All ITU Sectors and the General Secretariat make documents and other kinds of information resources available for electronic retrieval with ITUDOC.  Here are some examples:
	ITU Telecommunication Standardization Sector (ITU-T, formerly CCITT) documents.  Information on Study Group structure, activities, Questions under study, Schedule of Meetings, Circular and collective letters, lists of Contributions and Delayed Contributions, list of Reports, list of Recommendations, summaries of Recommendations, full texts of some Recommendations, implementation test software.
	ITU Radiocommunication Sector (ITU-R) information such as BR Administrative Circulars, Study Group Circulars and Circular Letters, Questions per Study Group, lists of contributions to BR Study Group meetings, lists of BR Study Group Recommendations and the full texts of some of these Recommendations (starting in 1993); Assembly, WRC and Seminar documents; BR Space Network List encompassing geostationary and non-stationary satellite systems and earth stations notified in coordination or registered with the BR; information on available BR software for engineering and administrative purposes such as Plan maintenance; updated schedule of all BR meetings;
	ITU Telecommunication Development Sector (ITU-D) information such as training guides and test software;
	Information and publications published by the ITU General Secretariat (GS) such as the list of ITU paper publications with prices and ordering information, ITU press releases, ITU personnel vacancy notices, etc.;
	Documents that help you use ITUDOC: access methods, formats, frequently asked questions (FAQs), contact information for problems.
	Special Interests Groups (SIGS) including topics like the Internet, X.400 messaging and Open Document Architecture (ODA);
	ITU's Telecom Information Exchange Services (TIES) information.
The ITUDOC database of documents is also known as the ITU Document Store.
The ITU Document Store
The ITU Document Store organizes ITU documents into a tree structure of hierarchical groups.  At the root level, the Document Store is divided into main groups that represent the organizational structure of the ITU and key topics.  Every group has a title and a short name.  A group's path is the list of short names used to reach the group from the root (separated with the ‘/’ character).  You will use either group titles or the path to ‘navigate’ to a specific group.  For example, one of the main groups of the ITU Document Store has the title:
ITU Telecommunication Standardization Sector
with the corresponding path:
ITU-T
Suppose you're interested in finding Recommendations (standards) published by the ITU Telecommunication Standardization Sector.  These are found in: 
ITU Telecommunication Standardization Sector / Recommendations
with the corresponding path:
ITU-T/REC
Let's suppose you are specifically interested in an X Series Recommendation (e.g., X.400).  X Series Recommendations are found in:
ITU Telecommunication Standardization Sector / Recommendations / X Series Recommendations
with the corresponding path:
ITU-T/REC/X
This group contains the actual documents related to X Series Recommendations.  
The same principle is used to access all groups on the ITU Document Store.  
The electronic method you use to access ITUDOC defines how you locate a specific group of documents.  With the interactive interface, you use titles to ‘navigate’ to a group.  With the electronic mail interface, you use the path to reference a group.  To help you find your way around, “Road Map and Index” files are available (see ITUDOC Road Map and Index Files).
Here is an graphical view of the root group of the ITU Document Store, as of March 1994.  
ITU Document Store (ITU Root Group)

The ITU Telecommunication Standardization Sector Group, shown above in the root group, is shown graphically on the following page (as of March 1994).  
ITU Document Store (ITU Telecommunication Standardization Sector Group)

ITUDOC Interfaces
Two ITUDOC interfaces are available: an interactive and an electronic mail (email) interface.  Both are described below.
ITUDOC Interactive Interface
Interactive access to ITUDOC is available as one of ITU's 'Open Services' available in TIES (Telecom Information Exchange Services).  The interactive interface uses Gopher: a menu-based system that allows navigating through hierarchical electronic information resources.  The ITU offers several methods to get connected.  VT100 minimum terminal capability is required.  Please login as 'gopher' or with a TIES username.
GOPHER CLIENT
Pointer to the ITU Gopher Server is:
Name=International Telecommunication Union (ITU)
Host=info.itu.ch
Port=70
TELNET
Telnet: ties.itu.ch or info.itu.ch
X.25
Call the X.25 DTE address, on TELEPAC, the Swiss PSPDN:
#228468111112
where # is local prefix for international routing
DIAL-UP
+41 22 733 7575 (Swiss telephone number)
Supported dial-up modem protocols include ITU-T (CCITT) V.21, V.22, V.22bis, V.32, V.42, V.42bis Recommendations, Bell212A and MNP 2, 3, 4, 5. Basic settings should be no parity, 8 data bits (necessary for on-line reading of multilingual material), speed 300 to 9,600 bps.  
For downloading documents/files, several file transfer methods are supported (e.g., Kermit, XModem, email).

Using Gopher
The Gopher interface is easy to use: most commands are executed by typing single letter keystrokes.  When typing commands, note that Gopher differentiates between upper and lower case letters.  To get on-line help, press ‘?’.  Menu items ending with a ‘/’ have sub-items and can be opened by pointing to them with the cursor keys then pressing <Enter>.  To move up a menu, press ‘u’.  The ITU main Gopher menu, as of March 1994, is shown below.

              ITU Telecom Information Exchange Services (TIES)

                International Telecommunication Union (ITU)

      1.  About ITU TIES, ITUDOC, Gopher and Internet/
      2.  About the ITU/
      3.  ITU Infobases/
 -->  4.  ITU Document Store (ITUDOC)/
      5.  Phone, E-mail, X.400, X.500 Directories/
      6.  United Nations and Agencies/
      7.  Worldwide Gopher and Information Servers/
      8.  Worldwide Library Services/
      9.  Press Releases, News, .../
      10. Information Search/
      11. TIES Services for Registered Users/

Press ? Help, q Quit, u up a menu, D download              Page: 1/1

Note that you can navigate in both ITU electronic information resources and through other Gopher servers around the world (known as ‘Gopherspace’).  A quick Gopher help reference is given below.

Quick Gopher Help	
Moving Around		
Up	Move to previous line	
Down	Move to next line	
Right,  Enter	"Enter"/display current item	
Left, u	"Exit" current item/go up a level	
>, +, Page Down, space	View next page	
<, -, Page Up, b	View previous page	
0-9	Go to a specific line	
m	Go back to the main menu	
Bookmarks		
a	Add current item to the bookmark list	
A	Add current directory/search to bookmark list	
v	View bookmark list	
d	Delete a bookmark/item entry	
Other Commands		
s	Save current item to a file	
D	Download a file	
q	Quit with prompt	
Q	Quit unconditionally	
=	Display technical information about current item	
O	change options	
/	Search for an item in the menu	
n	Find next search item	
o	Open a new gopher server	

Top 10 Tips for Using the ITU Gopher
Here are our top 10 tips for using the ITU Gopher.
	Don't be afraid to explore.  You can always retrace your steps by pressing ‘u’ or go to the main menu by pressing ‘m’.  
	Note that Gopher letter commands are case-sensitive.  For example, pressing ‘q’ (Quit) to exit Gopher will cause you to be asked for confirmation while pressing ‘Q’ will cause you to exit immediately.  
	When you reach the level of a document/file, items ending with ‘.’ are in an ASCII format and can be displayed by pressing <Enter>.  Note that though some file formats have an ASCII representation, they are intended to be read by computer software and not people.  Two examples are Microsoft's Rich Text Format (RTF) and Postscript files, both found on ITUDOC.  To use these file types, you will need to download or save them to your computer (see below).
	Items ending with ‘<Bin>’ or ‘<PC Bin>’ are binary documents/files and cannot be displayed on screen: they can only be downloaded ‘D’ or saved ‘s’.  The default behavior when pointing to a binary item and pressing <Enter> is to save ‘s’ the file.  However, saving is only permitted if you have a native Gopher client or if you logged on as a registered TIES user (downloading is always available).  If you are a registered TIES user, files are saved to your private TIES directory: if you need the file locally, it is easier to download directly from Gopher.  
	With ITUDOC, several formats and/or languages are often available for a document.  When you get to this level, you will see menu items like:

1.	 [ASCII Lang: E Bytes: 2050  Updated: 93-09-23  ITU-5584].    
2.	 [RTF Lang: F Bytes: 76608  Updated: 93-09-23  ITU-5586]. 
3.	 [RTF Lang: S Bytes: 76163  Updated: 93-09-23  ITU-5588].  
4.	 [WINWORD2.0 Lang: E Bytes: 29891  Updated: 93-09-28  ITU-5583.. <Bin>
5.	 [WINWORD2.0 Lang: F Bytes: 38589  Updated: 93-09-23  ITU-5585.. <Bin>
6.	 [WINWORD2.0 Lang: S Bytes: 38589  Updated: 93-09-23  ITU-5587.. <Bin>

This means this document is available in 6 formats and/or languages: ASCII format in English, Rich Text Format in French/Spanish and Word for Windows 2.0 format in English/French/Spanish.  The ASCII version of a document can be read on-screen but if it's not the master format, it may not faithfully represent the original document.  Note that each document has an updated date (yy-mm-dd) and a file size (useful to estimate downloading times).  The entry of the form ITU-xxxx is the ITU's Unique Permanent Identifier (UPI) code.  The UPI is used to uniquely identify documents/files stored on ITUDOC.  
	Pressing ‘=’ displays technical information about an item.  This is useful for viewing long titles that extend off the main Gopher screen.  
	If you have logged on as TIES user, you will be able to access from the main ITU Gopher menu, 'TIES Services for Registered Users'.  This gives access to additional services (e.g., Telnet, FTP access).
	You can email a document from the Gopher interface to Internet email addresses.  For example, after viewing an ASCII document, you can press ‘m’ to mail to yourself.  The ITU's Gopher client also supports emailing binary documents/files via the download ‘D’ command.  Internet email addresses are of the form name@domain (for example, jlsmith@xyz.com).  If you have a TIES account, your full TIES Internet email address is firstname.lastname@itu.ch.  The first name is not needed if your last name is unique on the TIES system.  For example, the Internet email address of Peter Smith on TIES is ‘peter.smith@itu.ch’ but the address of Bill Zibrenski can be shortened to ‘zibrenski@itu.ch’.
Because most email systems can only handle ASCII formatted mail, binary formats will be converted to the UUENCODE format (which is ASCII). To decode the UUENCODED file back into its original binary format, you will require a utility program called UUDECODE.  An MS‑DOS version of this program is available in ITUDOC in the ‘Telecom Information Exchange Services - TIES / Utilities’ group.
	Using a native Gopher client is the fastest and preferred method for accessing the ITU's Gopher server.  Native Gopher clients typically take advantages of the best features of your computing platform (for example, the Apple Macintosh Gopher client uses a graphical user interface).  Using a native Gopher client also permits you to save ‘s’ files directly to your computer.  You can get information about obtaining Gopher client software through the ITU's Gopher menu ‘About ITU TIES, ITUDOC, Gopher and Internet / All You Wanted to Know About Gopher / Gopher Software Distribution’. 
	Probably the cheapest method to access the ITU's Gopher server is via the Internet.  An increasing number of companies are Internet access providers.  For information on Internet access providers, see ‘About ITU TIES, ITUDOC, Gopher and Internet / Internet Access Providers’.
ITUDOC Electronic Mail Interface 
The ITUDOC electronic mail interface is via a TIES Auto-Answering Mailbox (TAM).  The TAM is a ‘robot’ electronic mailbox at ITU headquarters with access to the ITU Document Store.  You can send electronic mail to the TAM as you would send electronic mail to a person outside your organization or company.  However, your message should only contain simple commands (see TIES Auto-Answering Mailbox Commands below).  When the TAM receives a message, it scans it for commands which it interprets and processes.  It then constructs and mails a reply back to you. 
TAM eMail Address for ITUDOC
The TAM can be addressed using Internet email conventions.  This address is:
itudoc@itu.ch
If you do not have direct access to Internet compliant mail, most major email service providers (e.g., MCI, Compuserve) provide gateway facilities and can access the TAM.  See Annex C for further information on addressing and downloading mail attachments.
Example of a Message to the TAM
Here is an example of an email message to the TAM:

To:	itudoc@itu.ch
FROM: (NAME)
SUBJECT: (IGNORED)
------------------------------------------------------------------------------------
START
HELP
LIST
LIST ITU-T
LIST ITU-T/REC
GET ITU-1100
GET ITU-1800
END

The above message asks the TAM to:
1.	send a help file listing and explaining TAM commands;
2.	send a list of groups and/or documents in the root of the ITU Document Store;
3.	send a list of groups and/or documents in the ‘ITU Telecommunication Standardization Sector’ group.
4.	send a list of groups and/or documents in the ‘ITU Telecommunication Standardization Sector / Recommendations’ group;
5.	send two documents that have, respectively, UPIs (Unique Permanent Identifiers) of ITU‑1100 and ITU-1800.  The UPI is an ITU code used to uniquely identify a document stored on ITUDOC.  These two documents correspond to ‘Road Map and Index’ files for the ‘ITU Telecommunication Standardization Sector’ group and the ‘About ITUDOC’ group (see ITUDOC Road Map and Index Files below).
TIES Auto-Answering Mailbox Commands
The commands that you can send to the TAM consist of a command word followed, in some cases, by an argument.  Commands and arguments can be specified in upper, lower or mixed case.
Every line of your mail message to the TAM should contain a valid command.  Only commands contained in the mail message are interpreted.  All other lines and the mail subject field are ignored (you can use the subject field to document queries for your own use).  Up to 50 lines per message are processed by the TAM.  Each valid command generates a separate reply.  

START
This command tells the TAM to begin processing commands after this line.  If this command is present, any text in the mail message before this command is ignored.

TEST
This command is used to test that the TAM can receive mail from your electronic mail system and can also respond back to your mail system.  The TAM will acknowledge your message and send a help document.  Typically, if you have not received a reply within 48 hours, there is a connectivity problem between your electronic mail system and the TAM.

HELP
This command sends the latest help file listing and explaining the commands understood by the TAM (which may differ from this manual due to enhancements).

LIST <PATH>
This command returns a list of groups and/or documents in the specified group.  The path to a group is defined by its location relative from the root of the ITU Document Store.  For example: 

LIST
LIST TIES
LIST ITUDOC
LIST ITU-T
LIST ITU-T/REC
LIST ITU-T/REC/X
LIST ITU-R
LIST ITU-D
The first example of the LIST command above returns a list of groups and/or documents at the root group of the ITU Document Store.

GET <UPI>
When the TAM sends a list of documents and/or groups, it provides a Unique Permanent Identifier (UPI) code for every document in each available format and language.  The UPI is the code used to retrieve the document that you want.  For example:

	GET ITU-1100
	GET ITU-1800
You should only retrieve documents in formats that can be handled by your electronic mail system (see ENCODE below).  

ENCODE
Most mail systems can handle ASCII documents attached to mail messages but may have difficulties with non-ASCII (i.e., ‘binary’) formats such as word processing and graphics files.  With the ENCODE command, you can request the TAM to encode non-ASCII files into the UUENCODE format which is ASCII.  To decode the UUENCODED file back into its original binary format, you need a utility program called UUDECODE.  This program is widely available in different computing environments.  Enter the ENCODE command in your mail message before any GET commands retrieving binary formats if your mail system can only support ASCII formats.  For example:

ENCODE
GET ITU-2314
GET ITU-2315
Internet mail does not typically support binary attachments to mail messages.  Therefore, if the TAM is replying to Internet mail, the ENCODE command is automatically applied. 

HUMAN
Since the TAM is a ‘robot’, it may not understand exactly what you are trying to say to it.  If you type the command HUMAN followed by any message, the TAM will STOP processing commands and automatically forward your mail message to an ITU help desk.  For example:

HUMAN
I am having a problem locating a document concerning XXXX.  Could you please tell me where it is available?
	Thank you,
	Bill Pagoda
pagoda@xyz.com
	11181 ISP Street, Suite FOD26
	Sacramento, California
	Tel: 916-555-8613
	Fax: 916-555-8859
If your problem is related to a connectivity issue (e.g., you are not receiving responses from the TAM), please include other contact information such as your postal address, email address and telephone and fax number.

END
This optional command tells the TAM to ignore the rest of the mail message.  This command is required if your mail message contains text after your commands that you want the TAM to ignore (e.g., your signature).

ITUDOC Road Map and Index Files
Here are UPIs (Unique Permanent Identifiers) for key Road Map and Index files.  These files are updated every two weeks and describe each group's structure and list available documents.  You can retrieve these files with the GET command.  

UPI	Title	
ITU-1800	Road Map and Index for the About ITUDOC Group	
ITU-1700	Road Map and Index for the ITU General Secretariat Group	
ITU-1300	Road Map and Index for ITU Development Sector Group	
ITU-1200	Road Map and Index for ITU Radiocommunication Sector Group 	
ITU-1100	Road Map and Index for ITU Telecommunication Standardization Sector Group	
ITU-1500	Road Map and Index for the Special Interest Groups Group	
ITU-1400	Title: Road Map and Index for the Telecom Information Exchange Services - TIES Group	
ITU-1600	Road Map and Index for the complete ITU Document Store (NB: large)	
ITU-1900	Road Map and Index for the United Nations UN/EDIFACT Standards Database (EDICORE) Group	
The email message below retrieves the Road Map and Index file for the ITU Telecommunication Standardization Sector Group:
To:	itudoc@itu.ch
FROM: (NAME)
SUBJECT: (IGNORED)
------------------------------------------------------------------------------------
START
GET ITU-1100
END
If You Have Problems
If you are using the email interface to ITUDOC, please recognize that there are sometimes problems with international email connections.  The electronic mail circuits between the TAM and your mail system can fail or be temporarily out of order.  In this case, email can be delayed or not delivered.  So, the first advice if you have a problem is to try again.  
The TAM will only reply to valid commands.  If the argument to a LIST command or GET command cannot be interpreted then you will receive an error message explaining why.  If the TAM cannot process any commands in your mail message, it will send back a help file.  If you have no problem retrieving ASCII documents but difficulties with non-ASCII formats, your mail system or the gateways to your system may not support binary file attachments.   In this case, try using the ENCODE command (see ITUDOC Auto-Answering Mailbox Commands).  If you have problems retrieving large documents, your mail system or gateways to your system may not support large file attachments.
The volume of email messages sent to the TAM does not permit monitoring the processing of each message.  If you have problems that you can't resolve, use the HUMAN command and enter a written description of the problem in the mail message;  include your complete contact information (especially if your query is related to an email problem).  The TAM forwards messages containing the HUMAN command to an ITU help desk.  For other problems, please contact via telephone, fax or email:

International Telecommunication Union
Information Services Department
Place des Nations
1211 Geneva 20
Switzerland

TEL: +41 22 730 5554
FAX: +41 22 730 5337
Internet email: helpdesk@itu.ch
X.400 email: S=helpdesk;A=arcom;P=itu;C=ch
If you have questions relating to the ITU Telecommunication Standardization Sector documents, please contact:

Telecommunication Standardization Bureau
Electronic Document Handling
International Telecommunication Union
Place des Nations
1211 Geneva 20, Switzerland
TEL: +41 22 730 5857
FAX: +41 22 730 5853

X.400 email: S=tsbedh; A=arcom; P=itu; C=ch
Internet email: tsbedh@itu.ch

If you have questions relating to the ITU Radiocommunication Sector documents, please contact:

Radiocommunication Bureau
ITUDOC Support
International Telecommunication Union
Place des Nations
1211 Geneva 20, Switzerland

FAX: +41 22 730 5785

For other support or if you wish to make a suggestion on how the service can be improved, please contact:

Mr. Robert Shaw
ITUDOC Project Leader
Information Services Department
International Telecommunication Union
Place des Nations
1211 Geneva 20, Switzerland

TEL: +41 22 730 5338/5554
FAX: +41 22 730 5337
X.400 email: G=robert; S=shaw; A=arcom; P=itu; C=ch
Internet email: shaw@itu.ch
ANNEX A
ITUDOC Document Retrieval Formats
Below is given an explanation of several document formats that ITUDOC offers for retrieval:
ASCII
Often the only format that different word processors have in common is a line-oriented format using ASCII characters.  If the master or original format of a document in the ITU Document Store is different from ASCII then conversion to ASCII may have resulted in loss of information content and/or formatting.  Future versions of the ITUDOC service will warn when this is the case.  ASCII files have the file extension .txt
Microsoft RTF
Microsoft Rich Text Format (RTF) is a standard form of encoding  for text and graphics interchange that can be used with different microcomputers and operating systems.
RTF can represent all objects contained in ITU documents (e.g. multilingual text, footnotes, headers, footers, symbol sets, tables, mathematical formulas, geometric and raster graphics, font information, layout, structure elements).  A standard RTF file consists of only 7-bit ASCII characters so it can be transported more easily between various mail systems.  If your word processing tool can read RTF then this is a useful format.  RTF files have the file extension .rtf
Word for Windows
Word for Windows is the ITU standard document processing tool and is therefore the ITU native document format.  The version being used as of March 1994 is Word for Windows Version 2.0.  Word for Windows files have the extension .doc
Postscript
Postscript is a final form document - in other words, it typically cannot be edited or revised.  It can only be printed or viewed on-screen.  However, the Postscript form of a document is typically identical to the ITU printed page form.  Postscript files are 7-bit ASCII and so can be transported between various electronic mail systems (however, they are typically very large files).  After you receive a Postscript file, you can copy it to your Postscript laser printer for a printed version of the document.  Note that ITU documents are paginated for A4 paper size and so all text may not fit on North American Letter size paper.  If this causes difficulty you may wish to obtain a public-domain Postscript file viewer called Ghostscript.  Ghostscript is available at many computer sites around the world.  Postscript files have the file extension .ps
ODA/ODIF
The ODA/ODIF format will be increasingly supported by ITUDOC.  Open Document Architecture (ODA) and Open Document Interchange Format (ODIF) are ITU-T (CCITT) Recommendations (T.410 series) also adopted by International Organization for Standardization (ISO 8613).  ODA is a modern, object-oriented document architecture for the description of both the logical and layout structures of a document. Examples of logical objects are abstracts, titles, sections, paragraphs, figures, tables, etc.  Examples of layout objects are pages, columns, frames, etc.  ODA provides for the representation of documents in processable form, which allows revision by a recipient, and formatted form, which allows the precise specification of the document layout.  ODA also supports the transfer of documents in formatted processable form.  ODIF defines the data stream of the actual interchange format.  ODIF files currently accessed via the ITUDOC Service can correspond to the European Workshop on Open Systems (EWOS) Q112 or the ISP 11181 (FOD26) document application profile (DAP).  They have been converted to ODIF from Rich Text Format (RTF) by the Bull ODA Product Set (BOPS).  ODIF files have the file extension .odf.  If you are interested in more information on ODA, please contact the Open Document Architecture Consortium (ODAC):
ODAC
Avenue Marcel Thiry 204
1200 Brussels
Belgium
Tel. +32 2 774 9623
Fax. +32 2 774 9690
OTHER FORMATS
Other document formats may be available on the ITU Document Store.  Retrieving these formats via the TAM depends upon the capability of the electronic mail system you use (e.g. support for binary message attachments).  The latest list of formats used on the ITU Document Store is available in the group ‘About ITUDOC’.

ANNEX B
ITUDOC Conditions of Use and Copyright Notice
“Access to databases of the International Telecommunication Union (ITU) for consultation of documents and/or information retrieval is permitted by the ITU subject to the user's acceptance of ITU's provisions and conditions of copyright contained within each document which obliges the user not to duplicate the document or parts thereof for distribution or sale external to the user’s organization.  Such information may be utilised in the receiving organization, as required, to further the work of the ITU or any standards body developing related standards, to provide guidance for product or service development and implementation and to serve as support documentation associated with a product or service.”
For special arrangement or further clarification regarding this policy, please contact:
Mr. Michel Giroux
Chairman of the ITU Publication Policy Committee
International Telecommunication Union
Place des Nations
1211 Geneva 20
Switzerland
FAX: +41 22 730 5785
Internet email: giroux@itu.ch
X.400 email: S=giroux; P=itu; A=arcom; C=ch
ANNEX C
Access to TAM from Major eMail Service Providers
The TIES Auto-Answering Mailbox (TAM) is accessible from several major email service providers.
ACCESS FROM MCI
MCI users can access the TAM through MCI's facilities for access to other mail systems (EMS).  The TAM can be accessed through MCI's Internet gateway.  You can then download documents from your MCI mailbox using a file transfer program in your communications package (e.g. Kermit or Zmodem).  If you have problems with one gateway, please try the other.
ACCESS FROM MCI MAIL VIA INTERNET:
1.	At COMMAND, type CREATE
2.	At TO, type ITUDOC followed by EMS in parentheses.  For example,
TO: ITUDOC (EMS)
3.	At the prompt EMS: type INTERNET.  For example,
EMS: INTERNET
4.	At MBX: type itudoc@itu.ch.  For example,
MBX: itudoc@itu.ch
5.	At the next MBX: type return to end addressing
6.	Complete as usual

HOW TO DOWNLOAD DOCUMENTS FROM MCI MAIL:
File transfer protocols supported by MCI include
- Zmodem
- Kermit
- Text (MCI account default for downloading ASCII data only)
If the document you retrieve from your MCI mailbox is a binary format, you must use either Zmodem or Kermit transfer protocols.
1.	Note the number of the message you want to download.
2.	At COMMAND, type DOWNLOAD followed by the number of the message you want to DOWNLOAD and the name of the protocol you want to use.  For example, 
COMMAND: DOWNLOAD 3 KERMIT
3.	MCI will provide a message that explains how many files are contained in the transfer.  You will receive an itemized list of the text and binary message segments contained in each download request.  When prompted, enter a filename for each file you wish to download or press return if you wish to skip that segment.  Specify a file extension that corresponds to the document type.  The TAM always returns two message segments in reply to a GET command.  The first message segment part is always in ASCII format and contains information (attributes) of the document (e.g., title, file size and type).  The second message segment part is the actual document.  You may choose only to download the second message segment which is the actual document.
4.	When you have completed assignment of filenames for the messages you wish to download, press return to begin.  You may then need to give the command for your communications software to begin the download process.
For more complete information, use MCI's HELP DOWNLOAD command.
ACCESS FROM COMPUSERVE
Compuserve mail users can access the TAM through Compuserve's Internet mail gateway facility.  
ACCESS FROM COMPUSERVE MAIL VIA INTERNET:
1.	Choose COMPOSE a new message, edit the message with TAM commands, then choose SEND
2.	At SEND TO (NAME OR USER ID), type >internet:itudoc@itu.ch   For example,
Send to (Name or User ID): >internet:itudoc@itu.ch
3.	At SUBJECT, type any text (TAM ignores subject fields)
4.	Complete as usual

HOW TO DOWNLOAD DOCUMENTS FROM COMPUSERVE:
For complete information, use Compuserve's HELP DOWNLOAD command.