*** FIELD OPERATIONS DEPARTMENT (FOP) ***


	General Assistance

	The main functions of the Department are to:

-	prepare and/or process programmes and projects;
-	implement and monitor projects;
-	coordinate Human Resources Management/Human Resources 
	Development programmes and projects;
-	collaborate with UNDP and other resource providers.

	The work is being done from the Headquarters and Field Offices in 
Addis Ababa (Ethiopia), Bangkok (Thailand), Brasilia (Brazil), and Cairo 
(Egypt).


	Support in Network Operation and Maintenance

	There is one Area Expert for Network Management, Operation and 
Maintenance each in Africa, Americas, Asia and the Pacific as well as in 
the Arab Region who is responsible for the following general activities 
in support of the improvement of network performance and 
telecommunication service levels:

-	advising the Administrations on the management, operational and 
maintenance aspects of their telecommunication network with the aim of 
enhancing efficiency and quality of service and on the introduction of 
ISDN;

-	providing to Administrations information on ITU regulations, 
standards, recommendations, procedures and guidelines for the 
installation, operation and maintenance of telecommunication networks 
and, in particular, new services;

-	preparing modalities for Technical Cooperation among Developing 
Countries (TCDC).


	Project Implementation

1)	Master Plans

	These kind of projects will help the Telecommunication 
Administrations to prepare a Master Plan for Telecommunication 
Development which is generally composed of long-term development 
programmes and the fundamental technical characteristics of the future 
telecommunications network.  The Master Plan projects are directly 
investment-oriented and will also contribute, to some extent, to 
institution building by enhancing local planning capability. More than 
forty (40) Master Plans have been prepared so far. Master Plan projects 
are under implementation in the following countries:

-	Lesotho, Afghanistan, Bhutan, Libya and Sudan

2)	Sectoral Studies

	Special attention should be given to sectoral studies in developing 
countries where the telecommunications sector will be fully reviewed and 
the sector priorities and constraints are determined and projects 
identified.

	Normally, the sectoral studies are prepared for countries with no 
current project involvement in the sector and where there may be a 
potential for future involvement.

	The telecommunications sector study begins with a brief review of 
the levels of, access to, quality of, and demand for telecommunications 
services in the country. The objectives or priorities for the sector as 
seen by the country are then explained, and an analysis is made of the 
various constraints on achieving them; such as inadequate policies, 
institutions, finances or training.  The study should conclude with a 
strategy for rationalization, development and improvement in the sector 
and the identification of a suitable project or projects.

3)	Regional Projects

	The Regional project proposals originate often in Resolutions of 
inter-governmental bodies.  The ultimate value of these projects depends 
on their success in helping Governments to work together towards the 
solution of common problems and, if applicable, to continue working 
together after the regional project comes to an end.  The following are 
types of inter-country activities:

-	Institution building; Regional training; Seminars and Study tours; 
Pre-investment and Feasibility studies; Inter-country Advisory Services; 
Research and Development and Development Cooperation.

4)	Regulatory Studies

	These studies aim at assisting in reconstructing the 
telecommunications administrations in order to improve the cost 
effectiveness of the services and to create a climate favourable for 
investment. Several projects of this type have been completed in recent 
years:



	Addresses:

	Headquarters:

International Telecommunication Union
Telecommunication Development Bureau (BDT)
Place des Nations
CH 1211 Genève 20
Suisse

Tel: (+41 22) 730 5111
Fax: (+41 22) 730 5484
Telex: 421000 uit ch


	FIELD AND AREA OFFICES:

ITU AREA OFFICE
c/o UNDP
P.O. Box 625 C
Bridgetown, Barbados

Tel: (+809)431-0343 / 431-0344
Fax: (+809)437 7403


ITU REGIONAL OFFICE 
c/o UNDP
Caixa Postal 07-0285
70000 Brasilia, DF, Brazil

Tel: (5561)226 5570 / 212 7377 / 215 2959 / 212 7131
Fax: (5561)226 5061 / 212 7387


BUREAU DE ZONE DE L'UIT 
c/o PNUD
Boîte postale 836
Yaoundé, Cameroun

Tél: (237)21 25 85
Fax: (237)20 07 22
Télex: 8806 YDE 


OFICINA DE ZONA DE LA UIT
c/o PNUD
Casilla 197-D
Santiago, Chile

Tel: (+562) 6970790 / 6970791
Fax: (+562)699 2236
Telex: 241351 ITUAR CL


ITU REGIONAL OFFICE
c/o UNDP
P.O. Box 982
Postal Code No. 11511
Cairo, Arab Republic Of Egypt

Tel: (+202)26 26 620 / 26 26 644
Fax: (+202)262 22 74
Telex: 20857 ITUETUN


ITU REGIONAL OFFICE
c/o UNDP
P.O. Box 5580
Addis Ababa, Ethiopia

Tel: (2511) 513 346 / 514 977 / 517830
Fax: (2511)517 299
Tlx: 21550 ITUAFREPET


OFICINA DE ZONA DE LA UIT
c/o PNUD
Apartado Postal 976
Tegucigalpa, Honduras

Tel: (+504) 36 86 17
Fax: (+504) 36 86 85
Telex: 1478 ITUAR HO


ITU AREA OFFICE
c/o UNDP
P.O. Box 2338
Jakarta 10001, Indonesia

Tel: (+6221)36 35 72
Fax: (+6221)37 55 21
Telex: 45060 ITUAR IA


ITU AREA OFFICE
c/o UNDP
P.O. Box 107
Kathmandu, Nepal

Tel: (+9771)22 84 79
Fax: (+9771)22 85 11
Telex: 2519 ITUAR NEP


ITU AREA OFFICE
c/o PNUD
Boîte postale 154
Dakar, Sénégal

Tél: (221)23 49 40
Fax: (221)22 80 13
Télex: 21704 ITUAR SG


ITU REGIONAL OFFICE
P.O. Box 178
Chaengwattana Road
Bangkok 10210, Thailand

Tel: (+6625)74 93 26 / 74 93 27 / 74 93 29
Fax: (+6625)74 93 28
Telex: 82028 ITUBK TH 


ITU AREA OFFICE
c/o UNDP
P.O. Box 4775
Harare, Zimbabwe

Tel: (+2634)79 21 20
Tax: (+2634)73 50 89
Telex: 4093 ITUAR ZW