INTERNATIONAL TELECOMMUNICATION UNION
	
	Geneva,  10 September 2004	
	Publication Notice    No.  191-04-cor-04	

World Telecommunication Indicators Database
(8th Edition 2004)	   	
	via ITU Website  	
The World Telecommunication Indicators Database contains time series data for the years 1960, 1965, 1970 and annually from 1975-2003 for around 80 communications statistics covering telephone network size and dimension, other services, quality of service, traffic, staff, tariffs, revenue and investment. Data for 2003 are available for selected indicators such as main telephone lines in operation, mobile cellular subscribers and Internet users. Subscribers to the annual electronic subscription will have access to 2003 data as it becomes available. Selected demographic, macro-economic and broadcasting statistics are also included. Data for over 200 economies are available.	
Date of publication:	July 2004	
Language:	English only	
Hardware and software requirements:	Pentium®-based processor or compatible with 64 MB of RAM (minimum) and CD‑ROM drive running Microsoft® Windows® 98, Windows® Me, Windows NT®, Windows XP® Professional or Home Edition and Adobe Acrobat Reader with Search	
Conditions:	This product is not sold, but leased and licensed according to the annexed Licence Agreement for a single user or multi-user (networked) environment.	

	CD-ROM	Online
Yearly subscription 
for a single user	Single access
through ITU
Electronic Bookshop	
	Swiss
francs	Article Number	Swiss
francs	Swiss
francs	
Catalogue price	200.–		750.–	200.–	
Member States and Sector Members	–15%	25684	–15%	(No discount)	
Least Developed Countries 
and libraries of educational institutions	– 80%		– 80%		

World Telecommunication Indicators Database
(8th Edition 2004)

The World Telecommunication Indicators Database contains time series data for the years 1960, 1965, 1970 and annually from 1975-2003 for around 80 communications statistics covering telephone network size and dimension, mobile services, quality of service, traffic, staff, tariffs, revenue and investment. Data for 2003 are available for selected indicators such as main telephone lines in operation, mobile cellular subscribers and Internet users. Selected demographic, macro-economic, broadcasting and information technology statistics are also included. The attached list shows which statistics are contained. Data for over 200 economies are available. Notes explaining data exceptions are also included.
The data are collected from an annual questionnaire sent out by the Telecommunication Development Bureau (BDT) of ITU. Additional data are obtained from reports from telecommunication ministries, regulators and operators and from ITU staff reports. In some cases, estimates are made by ITU staff; these are noted in the database.
This electronic database uses the latest version of the World Bank’s Socio-economic Time series Access and Retrieval System (WINSTARS v5.0). WINSTARS v5.0 has sophisticated features including mapping and charting, a choice of data selection techniques, versatile display options and several data export formats (Access, ASCII, dBASE, Excel, and SAS). A user guide is included with the database as are the definitions of the time series.
The database is available either for one-time purchase (single issue) or as an annual subscription. The one-time purchase is available either on CD-ROM or via the Internet through ITU’s Electronic Bookshop. The annual subscription is available only via the Internet and can be accessed for a period of one year starting from delivery of the access key. The subscription service is available for single-user or multi-user licences.
Subscribers to the annual subscription will receive 2003 data as it becomes available throughout the year. Updates and revisions of the data will be posted to the ITU website approximately every three months. Subscribers are entitled to BDT Telecommunication Data and Statistics reference services such as clarification of data, sources and methodology used.
Note: Related statistical and market analysis publications are also available. For details of these reports, please consult our website at
http://www.itu.int/ITU-D/ict

ANNUAL TIME-SERIES INCLUDED IN THE DATABASE

TELEPHONE NETWORK	DEMOGRAPHY, MACRO-ECONOMY	
Main telephone lines in operation	Population	
Main lines per 100 inhabitants	Population of largest city	
Main telephone lines in largest city	% urban population*	
% of digital main lines	Households	
% of households with a telephone	Gross Domestic Product (GDP)***	
% of residential main lines 	Gross Fixed Capital Formation (GFCF)***	
% of main lines in urban areas	Consumer Price Index (1990 = 100)	
Total telephone subscribers	Average annual exchange rate (local currency per USD)	
Total telephone subscribers per 100 inhabitants		
Connection capacity of local exchanges	TARIFFS***	
Public pay phones	Residential telephone connection charge	
International telephone circuits	Business telephone connection charge	
Waiting list for main lines	Residential telephone monthly subscription	
	Business telephone monthly subscription	
TELEPHONE TRAFFIC*	Price of three minute local call (peak)	
Local	Price of three minute local call (off-peak)	
National long distance	Cellular connection charge	
International outgoing	Cellular monthly subscription charge	
	Cellular 3 minute call (peak)	
QUALITY OF SERVICE	Cellular 3 minute call (off-peak)	
Telephone faults per 100 main lines		
	TELECOM FINANCE***	
TELEX	Total telecommunication service revenue	
Telex subscribers**	  Telephone service revenue	
	  Mobile telecommunication revenue	
DATA	Total telecommunication investment	
ISDN subscribers		
ISDN channels	MOBILE	
Leased circuits	Cellular mobile telephone subscribers	
Internet users	  Digital cellular subscribers	
Number of Internet hosts	Cellular subscribers per 100 inhabitants	
Number of personal computers		
	BROADCASTING	
EMPLOYMENT	Television receivers	
Total full-time telecommunications staff	Television households	
	Cable television subscribers	
	Home satellite antennas	

*	indicates series whose units (i.e. calls, minutes or charging units) vary depending on the convention used in the country to measure telephone traffic. Therefore comprehensive comparison of telephone traffic data between countries is not possible. 
**	indicates series that are included for historical purposes but are no longer regularly updated or verified.
***	indicates series that are in national currency and in United States dollars.

Subscription Form – Online service
Price of the Online service 
The Customer hereby declares that she/he belongs to the following category (please tick where appropriate):

	Customer category	Annual subscription 
Single user
(Swiss francs)	
	General public	750.–	
	ITU Member States and Sector Members	– 15%	
	Member States of the Least Developed Countries	– 80%	
	Libraries of educational institutions	– 80%	

Bearing in mind the selected category, the Customer hereby chooses (please circle the appropriate price):

Number of Authorized Users 
(please circle the appropriate box)	1	2-10	11-25	26-50	51-100	> 100	
Price for same location	750.–	1 500.–	3 000.–	4 500.–	6 750.–	on request	
Price for multiple sites		3 000.–	6 000.–	9 000.–	on request	
Shared server price	on request	

Method of payment
Payments can be made by cheque in another currency freely convertible into Swiss francs (CHF), provided that the cheque, when converted by the bank at the prevailing rate, will cover the entire price of the Service in Swiss francs. However, the Customer should consult its bank in order to adapt the rate before proceeding with the transfer.
ITU does not accept Letters of Credit.

	Cheque or money order		Bank transfer   		Swiss francs to the UBS SA, Geneva;
Account No. CH 96 0024 0240 C876 5565 0
SWIFT UBSWCHZH80A – Clearing No. 240	
		American Express		Eurocard/Mastercard		Visa	
Card number																				Expiry date			/			

Cardholder’s name and signature:  	

	No.  191-04-cor-04
Licence Agreement
for use of the World Telecommunication Indicators Database
(8th Edition 2004) online service		

1.	This Licence Agreement (hereinafter “Agreement”) relates to use of the ITU World Telecommunication Indicators Database online service (hereinafter “Service”) by the Customer and/or Authorized Users.
2.	For the purposes of this Agreement, the words “Authorized User” signify an employee of the Customer authorized by the International Telecommunication Union (“ITU”) to use the Service in accordance with the terms and conditions of the Agreement.
3.	The Customer receives from ITU a non-exclusive and non-transferable licence authorizing the Customer, as well as its Authorized Users, to use the service during the period of validity of the Agreement. The Customer shall ensure that the terms and conditions of the Agreement are adhered to by its Authorized Users, in particular by informing them of their rights and obligations thereunder.
4.	ITU publications are protected by copyright. No provision of this Agreement may be interpreted as constituting a renunciation of ITU’s copyright. The Customer undertakes to respect, and ensure that its Authorized Users respect, the copyright notice appearing on ITU publications.
5.	The Customer may not, without prior authorization from ITU (and subject to payment of any applicable fees), place any of the publications covered by this Agreement on an internal network or internal web. The Customer may not make the said publications available to third parties, in particular by placing them on an external network or external web.
6.	ITU has elaborated the Service with care and there is no reason to believe that it may contain any inaccuracies or defects. Nevertheless, ITU does not guarantee that the Service will be available without interruption or error, and disclaims all warranties, express or implied, in that regard. In no event may ITU be held liable for any damages (direct or indirect) whatsoever arising out of the use of the Service, including loss of business or other pecuniary losses. If, for technical reasons, the Customer is unable to begin using the Service, it must submit to ITU, within 30 days of the date of receipt of the access key(s), a detailed description of the technical problems encountered. In the event that the technical problems cannot be resolved, ITU shall refund to the Customer the amount paid in respect of the Service.
7.	The access keys constitute confidential information which must not be divulged to third parties. The Customer accepts full responsibility for the use that is made of the Service by means of its access key and/or those of its Authorized Users.
8.	This Agreement automatically expires one year after its entry into force, unless ITU receives, before the expiry date, the payment due from the Customer for the following year. In that case, the Agreement is renewed for the following year under the same terms and conditions. The foregoing notwithstanding, ITU reserves the right to refuse to renew the Agreement, in which case it shall so inform the Customer. ITU also reserves the right to terminate the Agreement at any time if, in its judgement, the Customer is failing to respect the terms and conditions thereof. In such a case, the Customer shall not be entitled to any refund. The Customer may terminate the Agreement at any time; however, such termination by the Customer, whatever the reason therefor, shall not entitle it to any refund by ITU.

9.	Any dispute between the Parties arising out of or in relation to this Agreement that cannot be settled amicably between them through direct negotiation shall be settled, at the request of one of the Parties, by a sole arbitrator acting in accordance with the rules of arbitration of the International Chamber of Commerce in force at the date of signature of this Agreement. The place of arbitration shall be Geneva and the language of arbitration shall be English. The applicable law shall be Swiss law, with the exception of the provisions of Article 190 of the Swiss Federal Law on Private International Law of 18 December 1987. The arbitrator’s ruling shall be final, and any recourse to any court or tribunal against the arbitrator’s ruling shall be excluded.
10.	No provision of the Agreement may be interpreted as constituting a derogation or renunciation of the privileges, immunities or facilities enjoyed by ITU, particularly under any international agreement, any national law or the Headquarters Agreement or implementing arrangement thereof concluded with the Swiss Federal Council on 22 July 1971.
11.	The Agreement shall enter into force and be binding upon ITU only when the following three conditions have been met:
a)	receipt by ITU of the Agreement duly signed by the Customer;
b)	payment by the Customer of the annual charge for the Service;
c)	provision by ITU to the Customer of the access key(s).
IN WITNESS WHEREOF, the Customer acknowledges that it has read and understood this Agreement and agrees to be bound by its terms and conditions:
Date:  	  Authorized signature:  	

12.	Customer’s address

	Shipping address
(please print or type)	Billing address
(if different)	
Company/Organization	........................................................................	.......................................................................	
	........................................................................	.......................................................................	
Division/Department	........................................................................	.......................................................................	
Address/Postal code	........................................................................	.......................................................................	
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City, State/Country	........................................................................	.......................................................................	
	........................................................................	.......................................................................	
Contact point	........................................................................	.......................................................................	
Telephone/Fax number	........................................................................	.......................................................................	
	........................................................................	.......................................................................	
E-mail	........................................................................	.......................................................................	

Please mail or fax the completed Licence Agreement, duly completed and signed, to:

International Telecommunication Union
Sales and Marketing Division
Place des Nations
CH-1211 Geneva 20
Switzerland	

Telefax:  +41 22 730 51 94
E-mail:   sales@itu.int
www.itu.int/publications	

For use of the online ITU Telecommunication Indicators Database service
List of Authorized Users (additional pages may be added)

Surname, first name
of each Authorized User
(in capital letters)	Full mail address of each Authorized User 
(street, town, postal code, country)	Telephone number
Telefax number
E-mail	
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GENERAL  CONDITIONS  OF  SALE
n	Prices
The prices quoted in Publication Notices, as well as in the ITU Catalogue of Publications and in the Lists of  ITU-T and ITU‑R Recommendations (distributed free of charge and visible on the ITU website at the following address: www.itu.int/publications), are in Swiss francs (CHF) and are subject to change without notice.
Discounts of 15% are granted to Member States and Sector Members participating in the work of ITU. A discount of 80% of the catalogue price on all ITU publications is granted to Administrations of the Least Developed Countries (LDCs), as well as to libraries of educational institutions (for online subscriptions and CD-ROM/DVD-ROM publications only). Please note that the minimum price for a publication bought from the Electronic Bookshop is twenty-five Swiss francs (CHF 25.–) and that there is no discount when using this service.
All additional information concerning CD-ROMs/DVD-ROMs, online Recommendations and the ITU Electronic Bookshop can be found in the Catalogue of Publications and its associated Lists of ITU‑R and ITU‑T Recommendations.
n	Methods of payment
All publications ordered from ITU must be paid for in advance. Payments can be made:
a)	by credit card: American Express, Eurocard/Mastercard, Visa;
b)	by bank transfer to the UBS SA, Geneva, Account ITU Geneva, No. CH 96 0024 0240 C876 5565 0,
	SWIFT UBSWCHZH80A – Clearing No. 240;
c)	by cheque made payable to ITU;
d)	by international postal order;
e)	to the ITU postal cheque account: ITU Geneva, No. 12-50-3 (from within Switzerland);
f)	by UNESCO coupon.
Payments normally should be made in Swiss francs (CHF). Payments may also be made in other currencies freely convertible into CHF, provided that, when converted by the bank, the price of the service in CHF is covered. ITU does not accept letters of credit.
For faster order processing, we invite you to either pre-pay by credit card or take advantage of a new service by opening an ITU deposit account.
n	Forms of dispatch
The catalogue price includes the cost of dispatch by non-registered economy-class mail or the means of carriage most advantageous to ITU. Dispatch can be requested in other forms: i.e. airmail, DHL, Federal Express, TNT, UPS or diplomatic pouch. If one of these alternative methods is chosen, the dispatch cost will be added to the quote. As from 1 February 2003, the costs of shipping via registered mail have been added to the economy-class costs. You may, if you wish, refuse these conditions but, in this case, ITU will not be held responsible for the replacement of any undelivered orders dispatched by mail that has not been registered. Customs duties and other taxes or dues levied on imported goods are not borne by ITU. ITU accepts no responsibility for delay, loss or damage in shipment. Any discrepancy or claim must be communicated to ITU within six months of dispatch of the publication(s).
n	Return of publications
Where a publication found to be faulty is returned to ITU, the latter’s responsibility shall be limited to replacement of the publication and payment of the costs arising from such replacement. Any publication returned to ITU as unwanted must reach it within one (1) month from the date of its dispatch to the customer, subject to ITU’s prior agreement. A minimum charge of fifty Swiss francs (CHF 50.–) will normally be invoiced to the customer by ITU for return of the publication to stock.
No exchange or refund is available for purchases made directly at the ITU Bookshop.
In the case of electronic publications (CD-ROM/DVD-ROM and online), these general conditions shall apply, subject to the specific derogation provisions contained in the Licence Agreements. The placing of an order implies full acceptance of these general conditions of sale.
None of the provisions of these general conditions of sale shall be interpreted as constituting a derogation or renunciation of the privileges, immunities and facilities enjoyed by ITU in accordance with the international agreement applicable to it, in particular the Headquarters Agreement concluded with the Swiss Federal Council on 22 July 1971, as well as the Swiss law or any other relevant national legislation.
Please note that orders cannot be taken over the telephone.
They should be sent in writing.

Article number:	   25684  CD-ROM

		£   Number of users	No.  191-04-cor-04
	
World Telecommunication Indicators Database
(8th Edition 2004)
Price in Swiss francs for user(s) at the same location, per edition	
Number of authorized users	1	2-10	11-25	26-50	51-100	Other	
Price	200.–	400.–	800.–	1 200.–	1 800.–	on request	
Shared server price	on request	

Please sign and return the completed Order Form to:
ITU
Sales and Marketing Division
Place des Nations
CH-1211 Geneva 20 – Switzerland	
Telefax:  +41 22 730 51 94
E-mail:   sales@itu.int