{"id":47,"date":"2025-10-07T10:02:33","date_gmt":"2025-10-07T10:02:33","guid":{"rendered":"https:\/\/www.itu.int\/itu-d\/sites\/digital-inclusion-accessibility-for-all\/?page_id=47"},"modified":"2026-02-06T14:33:59","modified_gmt":"2026-02-06T14:33:59","slug":"guidelines","status":"publish","type":"page","link":"https:\/\/www.itu.int\/itu-d\/sites\/digital-inclusion-accessibility-for-all\/resources\/guidelines\/","title":{"rendered":"Guidelines"},"content":{"rendered":"<div class=\"ituContainer\">\n<h2 class=\"wp-block-heading\">Guidelines, Toolkits &amp; Reports<\/h2>\n<\/div>\n\n<div class=\"ituContainer\">\n<ul class=\"wp-block-list\"><div class=\"ituContainer\">\n<li>ITU Development Sector <a href=\"https:\/\/www.itu.int\/hub\/publication\/D-PHCB-ICT_ACCESS-2025\/\">Strategic mainstreaming of ICT accessibility for an inclusive digital transformation<\/a> available in English<\/li>\n<\/div>\n\n<div class=\"ituContainer\">\n<li>ITU-WHO&nbsp;<a href=\"https:\/\/www.itu.int\/en\/ITU-D\/Digital-Inclusion\/Documents\/2025\/itu-who-toolkit\/ITU-WHO-Implementation-toolkit-for-accessible-telehealth-services.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Implementation toolkit for accessible telehealth services<\/a><\/li>\n<\/div>\n\n<div class=\"ituContainer\">\n<li>ITU toolkit for ICT accessibility implementation \u201c<a href=\"https:\/\/www.itu.int\/en\/ITU-D\/Digital-Inclusion\/Pages\/ICT-digital-accessibility\/toolkits\/towards-building-inclusive-digital-communities\/2023\/default.aspx\">Towards inclusive digital communities<\/a>\u201c and self-assessment in&nbsp;<a href=\"https:\/\/www.itu.int\/en\/ITU-D\/Digital-Inclusion\/Persons-with-Disabilities\/Documents\/Toolkit_Interactive_Self-Assessment_in_ICT_Accessibility.xlsm\">English<\/a>,&nbsp;<a href=\"https:\/\/www.itu.int\/en\/ITU-D\/Digital-Inclusion\/Documents\/Auto-evaluation%20UIT%20pour%20la%20mise%20en%20oeuvre%20de%20TIC%20accessibles%20-%20FINAL_1.xlsm\">French&nbsp;<\/a>and&nbsp;<a href=\"https:\/\/www.itu.int\/en\/ITU-D\/Digital-Inclusion\/Documents\/Formato%20de%20evaluaci%c3%b3n%20UIT%20para%20la%20Accesibilidad%20TIC%20-%20FINAL_1.xlsm\">Spanish<\/a>; video available in&nbsp;<a href=\"https:\/\/youtu.be\/IJmo71yujBY\">Arabic<\/a>,&nbsp;<a href=\"https:\/\/youtu.be\/QHgdiGdzb6E\">Chinese<\/a>,&nbsp;<a href=\"https:\/\/youtu.be\/KDDTwsxAaqs\">English<\/a>,&nbsp;<a href=\"https:\/\/youtu.be\/wJmsFRl5x-k\">French<\/a>,&nbsp;<a href=\"https:\/\/youtu.be\/SpCcmMSrCz8\">Russian&nbsp;<\/a>and&nbsp;<a href=\"https:\/\/youtu.be\/FsFOxfCois0\">Spanish<\/a><\/li>\n<\/div>\n\n<div class=\"ituContainer\">\n<li>ITU &#8211; ILO&nbsp;<a href=\"https:\/\/www.itu.int\/en\/ITU-D\/Digital-Inclusion\/Pages\/itu-ilo\/default.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">Guidebook on accessibility of online job application and recruitment systems<\/a><\/li>\n<\/div>\n\n<div class=\"ituContainer\">\n<li><a href=\"https:\/\/www.itu.int\/en\/myitu\/Publications\/2021\/07\/06\/12\/15\/Access-to-telecommunication-and-ICT-services-by-persons-with-disabilities\">Report of Study Group Question 7\/1 \u2018Access to telecommunication\/ICT services by persons with disabilities and\u202fother persons\u202fwith specific needs\u2019&nbsp;<\/a>(2018-2021)<\/li>\n<\/div>\n\n<div class=\"ituContainer\">\n<li><a href=\"https:\/\/www.itu.int\/en\/ITU-D\/Regional-Presence\/Europe\/Documents\/Events\/2020\/AE20\/event\/D-PHCB-ICT_ACCESS_EUR.01-2021-PDF-E.pdf\">ICT accessibility assessment for Europe region\u200b\u200b<\/a><\/li>\n<\/div>\n\n<div class=\"ituContainer\">\n<li><a href=\"https:\/\/www.itu.int\/en\/ITU-D\/Digital-Inclusion\/Persons-with-Disabilities\/Pages\/COVID-19-Guidelines.aspx\">ITU Guidelines on how to ensure that digital information, services and products are accessible by all people, including Persons with Disabilities during COVID-19\u200b<\/a>\u200b available&nbsp;in the six UN languages as well as in 22 other languages<\/li>\n<\/div>\n\n<div class=\"ituContainer\">\n<li><a href=\"https:\/\/www.itu.int\/en\/ITU-D\/Digital-Inclusion\/Pages\/Digital_Inclusion_Resources\/Strategies%2c%20policies%2c%20toolkits\/Toolkit_safe_listening_devices\/safe_listening.aspx\">Toolkit and Global Standard for safe listening devices and systems<\/a>&nbsp;and video available in Arabic, Chinese, English, French, Russian\u200b and Spanish<\/li>\n<\/div>\n\n<div class=\"ituContainer\">\n<li><a href=\"https:\/\/www.itu.int\/en\/ITU-D\/Digital-Inclusion\/Documents\/AI%20and%20ICT%20Accessibility_webEA3_Final.pdf\">Artificial Intelligence and Information Communication Technology&nbsp;Accessibility<\/a>&nbsp;available in English<\/li>\n<\/div>\n\n<div class=\"ituContainer\">\n<li><a href=\"https:\/\/www.itu.int\/en\/ITU-D\/Digital-Inclusion\/Documents\/ICT%20Accessibility%20standards%20procurement%20FINAL.pdf\">Standards in the Procurement of Accessible Products and Services<\/a>&nbsp;&nbsp;available in English<\/li>\n<\/div>\n\n<div class=\"ituContainer\">\n<li><a href=\"https:\/\/www.itu.int\/en\/ITU-D\/Regional-Presence\/Europe\/Documents\/Events\/2019\/Accessible%20Europe\/191107_AVMS%20Accessibility%20in%20Europe%20%28Final%20edition%29.pdf\">Future of Accessible Audiovisual Media Services, TV and Video Programming<\/a>&nbsp;&nbsp;available in English<\/li>\n<\/div>\n\n<div class=\"ituContainer\">\n<li><a href=\"https:\/\/www.itu.int\/pub\/D-STG-SG01.07.4-2017\">\u200bReport to WTDC 2017 on Question 7\/1: Access to telecommunication\/ICT services by persons with disabilities and with specific needs<\/a>&nbsp;available in Arabic, Chinese, English, French, Russian and Spanish<\/li>\n<\/div>\n\n<div class=\"ituContainer\">\n<li><a href=\"https:\/\/www.itu.int\/en\/ITU-D\/Digital-Inclusion\/Pages\/Digital_Inclusion_Resources\/Model_ICT_Accessibility_Policy.aspx\">Model ICT Accessibility Policy Report<\/a>&nbsp;available in Arabic, Chinese, English, French, Russian and Spanish<\/li>\n<\/div>\n\n<div class=\"ituContainer\">\n<li><a href=\"https:\/\/www.itu.int\/en\/ITU-D\/Digital-Inclusion\/Pages\/Digital_Inclusion_Resources\/Universal_Service_Funds_Digital_Inclusion.aspx\">Universal Service Funds and Digital Inclusion for All&nbsp;<\/a>&nbsp;available in English<\/li>\n<\/div>\n\n<div class=\"ituContainer\">\n<li><a href=\"https:\/\/www.itu.int\/en\/ITU-D\/Digital-Inclusion\/Pages\/Digital_Inclusion_Resources\/Mobile_Phones_Accessible.aspx\">Making Mobile Phones and Services Accessible for Persons with Disabilities<\/a>&nbsp;available in Arabic, Chinese, English, French, Russian and Spanish<\/li>\n<\/div>\n\n<div class=\"ituContainer\">\n<li><a href=\"https:\/\/www.itu.int\/en\/ITU-D\/Digital-Inclusion\/Pages\/Digital_Inclusion_Resources\/Making_TV_accessible.aspx\">Making Television Accessible<\/a>&nbsp;&nbsp;available in Arabic, Chinese, English, French, Russian and Spanish\u200b\u200b<\/li>\n<\/div><\/ul>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Guidelines, Toolkits &amp; Reports<\/p>\n","protected":false},"author":21,"featured_media":0,"parent":40,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"obsolete-templates\/page-submenu.php","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-47","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.itu.int\/itu-d\/sites\/digital-inclusion-accessibility-for-all\/wp-json\/wp\/v2\/pages\/47","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.itu.int\/itu-d\/sites\/digital-inclusion-accessibility-for-all\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.itu.int\/itu-d\/sites\/digital-inclusion-accessibility-for-all\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.itu.int\/itu-d\/sites\/digital-inclusion-accessibility-for-all\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/www.itu.int\/itu-d\/sites\/digital-inclusion-accessibility-for-all\/wp-json\/wp\/v2\/comments?post=47"}],"version-history":[{"count":0,"href":"https:\/\/www.itu.int\/itu-d\/sites\/digital-inclusion-accessibility-for-all\/wp-json\/wp\/v2\/pages\/47\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.itu.int\/itu-d\/sites\/digital-inclusion-accessibility-for-all\/wp-json\/wp\/v2\/pages\/40"}],"wp:attachment":[{"href":"https:\/\/www.itu.int\/itu-d\/sites\/digital-inclusion-accessibility-for-all\/wp-json\/wp\/v2\/media?parent=47"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}