Page 217 - 2015 Security in Telecommunications and Information Technology

Unleashing the potential of the Internet of Things 3

UNR-PF

Map registry Robot registry User registry

Spatial Is this pathway
There are lots of info Here’s an suitable for robots?
obstacles here! automatic door. And for the user?
Width is 1metre Can I pass through?
here. Can I pass There’s a nob on The user can move
this door. Can I
through? across this slope, but not
open it?
the robot…

Elevator

Studded paving block
There’s a bump This area is There’s a slope at the here. Can I pass
here. Can I go covered by a entrance. Can I pass through?
over it? carpet. through?
F.747.3(13)_F08
Figure 8 – Spatial information for robot and customer activities

8.4 Service execution based on customer attributes
It is required that UNR-PF provides functionalities for selecting appropriate USN nodes based on
customer attributes.
An important requirement for UNR-PF is the selection of devices based on customer attributes.
Similar to selecting combination of robots based on spatiotemporal availability and robot ability,
UNR-PF also needs to consider customer attributes for its robot allocation planning. As for utilizing
general customer tendencies, many data mining algorithms and applications have been built and are
now actively in use, such as online stores. In such sites, the application servers "remember" what a
certain customer chose in the past and would recommend products that are likely to suit the
customers. However, for real-world applications using robots, this is a more serious issue. One case
that the UNR-PF handles relates to physical disabilities as shown in Figure 8. If a customer can only
walk slowly, the robots also need to slow down. If a customer is troubled by steep inclines, the
chosen route should consist of flat paths. When a customer requires a wheelchair to move around, a
wheelchair robot or a robot that can push wheelchairs shall be used for application execution. As
such, walking ability is one clear example to show why customer attributes are important in
planning device allocation for service execution. There are, however, a number of such factors,
including visual disabilities or impairment in audition. Based on descriptions for each customer,
UNR-PF needs to carefully select appropriate devices to make the customer experience as good as
possible.

Rec. ITU-T Y.4106/F.747.3 (03/2013) 203