Committed to connecting the world


Combating SPAM

​​​SPAMsm.jpgThe problem of unsolicited electronic communication (spam) is a worldwide obstacle that requires innovative solutions to minimize the burden for countries, network operators, and end users. While the telecommunication industry and Internet communities have made great strides in creating best practices and developing technical tools to combat spam, there is a need to build awareness in developing countries of the ongoing technical, industry and policy developments in this regard.  


During the ITU Plenipotentiary Conference 2014, a letter of agreement was signed between ITU and ISOC on joint activities related to combat the proliferation of SPAM.

The following are some of the areas that have been identified as  collaboration between ITU and ISOC:

 Workshop ​Programs for Policy Makers and Member States 
Collaboration and coordination in arranging and conducting workshops targeted to assist ITU Member States with policy approaches, technical solutions and operational requirements to address the impact of spam on users and networks. 

Topical Webinars
Collaboration and coordination in developing and providing webinars on aspects of spam mitigation.

Document formulation and Best Practices development in conjunction with ITU-D SG2/Q3
Collaboration and coordination with ITU-D Study Group 2 Question 3 to facilitate the sharing of information, and the development of additional material and best practices, related to combating spam.

Revisions to the ITU-D Spam report

Onlin​e training modules
Opportunities for the development of web-based spam training modules.

For more information please see the ISOC page on spam.

ITU engagement in LAP

​The purpose of this Action Plan is to promote international spam enforcement cooperation and address spam related problems, such as online fraud and deception, phishing, and dissemination of viruses. The participants also open the Action Plan for participation by other interested government and public agencies, and by appropriate private sector representatives, as a way to expand the network of entities engaged in spam enforcement cooperation.​​ More...​