CONTENTS

 1     Scope
 2     References
 3     Terms and definitions
 4     Abbreviations and acronyms
 5     Conventions
 6     Design guidelines
        6.1     Avoiding the presentation of unnecessary information
                  6.1.1     Background
                  6.1.2     Design guideline
                  6.1.3     Rationale
                  6.1.4     Examples of design implications
                  6.1.5     Graphic examples
        6.2     Maintaining appropriate context
                  6.2.1     Background
                  6.2.2     Design guideline
                  6.2.3     Rationale
                  6.2.4     Examples of design implications
                  6.2.5     Graphic example
        6.3     Providing redundant coding in all important graphic displays
                  6.3.1     Background
                  6.3.2     Design guideline
                  6.3.3     Rationale
                  6.3.4     Examples of design implications
                  6.3.5     Graphic example
        6.4     Flattening the hierarchy
                  6.4.1     Background
                  6.4.2     Design guideline
                  6.4.3     Rationale
                  6.4.4     Examples of design implications
                  6.4.5     Graphic examples
        6.5     Providing for multiple concurrent views
                  6.5.1     Background
                  6.5.2     Design guideline
                  6.5.3     Rationale
                  6.5.4     Examples of design implications
                  6.5.5     Graphic example
        6.6     Allowing for customization to support different user groups
                  6.6.1     Background
                  6.6.2     Design guideline
                  6.6.3     Rationale
                  6.6.4     Examples of design implications
                  6.6.5     Graphic example
Annex A – General HCI design objectives an principles
Appendix I – Bibliography
        I.1     Related ISO standards
        I.2     Other references
Appendix II – Framework and HCI reference model from Recommendation Z.352
       II.1     Design guidelines
       II.2     Terms and definitions