Summary

The design of network management user interfaces is critical for the successful operation of telecommunications networks. This Recommendation provides a set of guidelines for the design of Human-Computer Interfaces (HCI) for the management of telecommunications networks. The general body of human factors knowledge and practice is important to these designs. In addition, telecommunications network management user interfaces can benefit from the application of the additional design guidelines in this Recommendation.

Annex A contains a number of important generic design principles selected from the HCI literature.

Appendix I contains additional reference material.

Appendix II contains a technical framework which relates these guidelines to the HCI reference model provided in Recommendation Z.352