1 Introduction
2 Abbreviations and acronyms
3 Methodology for SSC stakeholder identification and engagement
3.1 Identification of all stakeholders involved in an SSC
3.2 Categorization of stakeholders
4 Detailed analysis of selected stakeholders
4.1 An analysis of selected stakeholders
4.2 Analysis of stakeholder engagement progress
5 Stakeholders' roles in SSC
5.1 Municipalities, city councils and city administration
5.2 National and regional governments
5.3 City services companies
5.4 Utility providers
5.5 ICT companies (e.g., telecom operators, start-ups, software
companies)
5.6 Non-governmental organizations
5.7 International, regional and multilateral organizations
5.8 Industry associations
5.9 Academia, research organizations and specialized bodies
5.10 Citizens and citizen organizations
5.11 Urban planners
5.12 Standards developing organizations
6 Conclusions
Appendix I
Appendix II – SCC – CERT/CSIRT/SOC
Bibliography