1
Scope
2 References
3 Definitions
4 Abbreviations and acronyms
5 Introduction
6 The emergence of e-business
within the ICT market
6.1 What is e-business?
6.2 Implications of
e-business for service providers
6.3 How can a service
provider migrate towards e-business?
6.4 A conceptual model for
e-business
7 Main B2B initiatives and
concepts
7.1 Shared public process
7.2 'Regulated' versus
'unregulated' B2B
7.3 RosettaNet conceptual
model
7.4 ebXML what is it?
7.5 What does eTOM need to
address?
8 Extending eTOM for
business-to-business interactions
8.1 eTOM extensions
8.2 eTOM Public B2B
business operations map
8.3 eTOM public B2B
business operations map (ePBOM)
8.4 eTOM public B2B BOM
level 0 process area
8.5 Summary
8.6 Referenced
organizations
Annex A – Overview of RosettaNet and ebXML
A.1 Concepts
A.2 Defining public
processes
A.3 The B2B transaction
patterns
A.4 Binary collaborations
A.5 General structure of a
business transaction
A.6 Example transaction
pattern – Request/response
A.7 Message flows
A.8 Example transaction
pattern – Notification
Annex B – B2B terminology used in this Recommendation
B.1 RosettaNet and ebXML
terms
B.2 General e-business
terminology
Annex C – RosettaNet Business Operations Map
Bibliography