1 Scope
2 References
3 Definitions
4 Abbreviations
5 Introduction
6 The emergence of e-business within
the ICT market
6.1 What is e-business?
6.2 Implications of e-business for
Service Providers
6.3 How can a Service Provider migrate
towards e-business?
6.4 A conceptual model for e-business
7 Main B2B initiatives and concepts
7.1 Shared public process
7.2 'Regulated' versus 'unregulated'
B2B
7.3 RosettaNet conceptual model
7.4 ebXML what is it?
7.5 What does eTOM need to address?
8 Extending eTOM for
business-to-business interactions
8.1 eTOM extensions
8.2 eTOM Public B2B Business
Operations Map
8.3 eTOM Public B2B Business
Operations Map (ePBOM)
8.4 eTOM Public B2B BOM-Level 0
process area
8.5 Summary
8.6 References
Annex A – Overview of
RosettaNet and ebXML
A.1 Concepts
A.2 Defining public processes
A.3 The B2B transaction patterns
A.4 Binary collaborations
A.5 General structure of a business
transaction
A.6 Example transaction pattern –
Request Response
A.7 Message
flows
A.8 Example transaction pattern –
Notification
Annex B – B2B
terminology used in this Recommendation
B.1 RosettaNet and ebXML terms
B.2 General e-business terminology
Annex C – RosettaNet
Business Operations Map
BIBLIOGRAPHY