1 Scope
2
References
3
Terms and definitions
3.1 Terminology
4
Abbreviations
5
Definition of maintenance information
5.1 Information basic structure
5.2 Generic information part
5.3 Specific
information part
5.4 Reference information part
6
Examples of maintenance processes
6.1 Bringing-into-service process
6.2 Fault report process (customer to service provider)
6.3 Network fault report process (service provider to customer)
6.4 Fault localization process
6.5 Service restoration process
6.6 Network repair process
6.7 Fault follow-up process
6.8 Planned outage process
7
Information classification
7.1 Utility value of information
7.2 Timing of information
7.3 Standardization levels
Annex A – Examples of maintenance process