ONTENTS



 1     General
        1.1     Purpose of Recommendation
        1.2     Description of Quality of Service (QOS) and Network Performance (NP)
 2     Purpose of QOS and NP
        2.1     General
        2.2     Purpose of QOS
        2.3     Purpose of NP
 3     Principles for the development of QOS and NP parameters and values
        3.1     General principles
        3.2     QOS principles
        3.3     NP principles
        3.4     Primary and derived performance parameters
 4     Generic performance parameters
Annex  A – Method of identifying parameters
        A.1     The matrix approach
        A.2     3 ´ 3 matrix approach for network performance
        A.3     3 ´ 3 matrix approach for QOS
        A.4     Description of the basic communication functions
        A.5     Description of the performance
Annex  B – Relationship between generic and possible specific QOS and NP parameters