Table of Contents

 1     Scope          
 2     References
 3     Definitions
        3.1     Terms defined elsewhere       
        3.2     Terms defined in this Recommendation           
 4     Abbreviations and acronyms             
 5     Conventions            
 6     Background              
 7     Challenges that persons with disabilities face in a telehealth environment   
        7.1     Persons with vision impairment and blindness
        7.2     Persons who are deaf or hard of hearing          
        7.3     Persons with speech difficulties           
        7.4     Persons with mobility impairments    
        7.5     Persons with mental health conditions and psychosocial disabilities     
        7.6     Persons with developmental and intellectual disabilities            
        7.7     Persons with learning disabilities         
 8     General technical requirements      
        8.1     Requirements for persons with vision impairment and blindness          
        8.2     Requirements for deaf and hard of hearing persons    
        8.3     Requirements for persons with speech difficulties       
        8.4     Requirements for persons with mobility issues              
        8.5     Requirements for persons with mental health conditions and psychosocial disabilities    
        8.6     Requirements for persons with developmental and intellectual disabilities       
        8.7     Requirements for persons with learning disabilities     
 9     Technical requirements during the planning phase 
10     Security    
       10.1     Datagram transport layer security (DTLS)        
       10.2     Secure real-time transport protocol (SRTP)    
       10.3     Encryption   
Annex A – Electromagnetic compatibility for accessible telehealth    
Appendix I – Background information on accessibility of telehealth and e-health services    
        I.1                  Introduction      
        I.2                  How do people consume digital information?     
        I.3                  Accessibility guidelines for telehealth and e-health applications 
        I.4                  Methodology and development process
        I.5                  Important resources      
Bibliography