Table of Contents - F.748.71 (12/2025) - Requirements and functional architecture of artificial intelligence (AI) model generalization system for telecommunication intelligent customer service

1	Scope
2	References
3	Definitions
	3.1	Terms defined elsewhere
	3.2	Terms defined in this Recommendation
4	Abbreviations and acronyms
5	Conventions
6	Overview of AI model generalization system for telecommunication intelligent customer service
	6.1	Introduction to AI model generalization system for telecommunications intelligent customer service
	6.2	Workflow of the AI model generalization system for telecommunication intelligent customer service
7	Requirements of AI model generalization system for telecommunication intelligent customer service
	7.1	Requirements for multimedia data processing
	7.2	Requirements for model generation
	7.3	Requirements for model verification
	7.4	Requirements for task processing module
	7.5	Applicable system security
8	Functional architecture of AI model generalization system for telecommunication intelligent customer service
	8.1	Functions of the multimedia data processing module
	8.2	Functions of the model generation module
	8.3	Functions of model verification module
	8.4	Functions of the task processing module
	8.5	Intelligent customer service
Appendix I – Use cases of AI model generalization system in telecommunication  intelligent customer service
I.1
I.2
Bibliography