Rec. ITU-T E.805.1 (01/2021) Quality of service operational strategy for improved regulatory supervision of providers of mobile telecommunication services
Summary
History
FOREWORD
Table of Contents
1 Scope
2 References
3 Definitions
     3.1 Terms defined elsewhere
     3.2 Terms defined in this Recommendation
4 Abbreviations and acronyms
5 Conventions
6 Background
7 QoS operational strategy for improved regulatory supervision
     7.1 QoS field monitoring
     7.2 Network performance monitoring
     7.3 Network incident monitoring
     7.4 Network audit
     7.5 Consumer satisfaction surveys
     7.6 QoS complaint management
     7.7 Working relationship between the six viewpoints of operational strategy
          7.7.1 Network performance monitoring and QoS field monitoring
          7.7.2 Network performance monitoring and network incident monitoring
          7.7.3 Network performance or incident monitoring and network audit
          7.7.4 Consumer surveys and network performance or QoS field monitoring
          7.7.5 QoS complaint management and network performance or QoS field monitoring
8 Benefits of the operational strategy to service providers and consumers
9 Conclusion
Bibliography