TABLE DES MATIÈRES - ITU-T Rec. Series E Supplement 9 (12/2013) Supplement 9 to ITU-T E.800-series Recommendations (Guidelines on regulatory aspects of QoS)

1     Scope
2     References
3     Overview of quality of service
4     Global challenges
5     Selecting the appropriate regulatory approach
        5.1     Options and principles
6     Fundamentals of quality of service regulation
        6.1     Justifications for quality of service regulation
        6.2     Parameters and targets
        6.3     Activities in quality of service regulation
7     Recommended approach
        7.1    Service level agreements
8     Specifying parameters, levels and measurement methods
       8.1      Parameters
        8.2     Formulation of the target levels
        8.3     Measurement methods
        8.4     Reporting
Appendix I – List of telecommunications regulatory bodies
Bibliography

Table of Contents