Smart tourism in action: How cities are managing destinations with data
Foreword
Acknowledgements
Contents
Abbreviations and acronyms
Executive Summary – Smart Tourism in Action
1 Spain
     1.1 Governance model
     1.2 Technological innovation
     1.3 Services and applications
     1.4 Data management
     1.5 Impacts and outcomes
     1.6 Future plans
2 Incheon, Republic of Korea
     2.1 Governance model
     2.2 Technological innovation
     2.3 Services and applications
     2.4 Data management
     2.5 Impacts and outcomes
     2.6 Challenges and lessons learned
     2.7 Future plans
3 Itamonte, Brazil
     3.1 Governance model
     3.2 Technological innovation
     3.3 Services and applications
     3.4 Data management
     3.5 Impacts and outcomes
     3.6 Challenges and lessons learned
     3.7 Future plans
4 Fukui, Japan
     4.1 Governance model
     4.2 Technological innovation
     4.3 Services and applications
     4.4 Data management
     4.5 Impacts and outcomes
     4.6 Challenges and lessons learned
     4.7 Future plans
5 San Gimignano, Italy
     5.1 Governance model
     5.2 Technological innovation
     5.3 Services and applications
     5.4 Data management
     5.5 Impacts and outcomes
     5.6 Challenges and lessons learned
     5.7 Future plans
6 Saudi Arabia
     6.1 Governance model
     6.2 Services and applications
     6.3 Data management
     6.4 Impacts and outcomes
     6.5 Challenges and lessons learned
     6.6 Future plans