Building smart destination platforms: A guide for governments and cities
Foreword
Acknowledgements
Contents
Abbreviations and acronyms
Executive summary
1 Introduction
     1.1 Overview of Smart Destination Platforms (SDP)
     1.2 Objective of this guide
     1.3 Vision and scope
2 Context and objectives
     2.1 Definition of a Smart Destination
     2.2 Key elements of Smart Destination Governance
3 Governance and collaboration models
     3.1 Governance framework for Smart Destinations
     3.2 Coordination mechanisms
4 Platform architecture, data management, and services
     4.1 Integrated platform architecture for Smart Destinations
     4.2 Digital Services of a Smart Destination Platform
     4.3 Data infrastructure and management
     4.4 Data spaces: knowledge, sharing, and experimentation
     4.5 Data security and privacy
5 Roadmap for digital transformation of Smart Destination Platforms
     5.1 Phases of the digital transformation of a destination through an SDP
     5.2 Indicators for measuring platform impact
     5.3 Strategic recommendations and conclusion
References