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• Framework for e-Gov toolkit
  • ACKNOWLEDGEMENTS
  • TABLE OF CONTENTS
  • 1 ABOUT THIS E-GOVERNMENT READINESS ASSESSMENT FRAMEWORK
  • 2 POTENTIAL BENEFITS OF IMPLEMENTING E-GOVERNMENT
  • 3 THE FOUR DIMENSIONS OF THE E-GOVERNMENT ENVIRONMENT
    • 3.1 Dimension one: Infrastructure
    • 3.2 Dimension two: Policy
    • 3.3 Dimension three: Governance
    • 3.4 Dimension four: Outreach
  • 4 MEASURING THE E-GOVERNMENT ENVIRONMENT
    • 4.1 Indicators on the dimension of infrastructure
    • 4.2 Indicators on the policy dimension
    • 4.3 Indicators on the governance dimension
    • 4.4 Indicators on the outreach dimension
    • 4.5 Grouping of countries
  • 5 HOW TO USE THE E-GOVERNMENT QUICK-CHECK TOOL
    • 5.1 Analysing a country's e-government readiness with the Quick-check Tool
  • 6 RECOMMENDATIONS: FUTURE E-GOVERNMENT TOOLKIT MODULES ANDPRIORITIES
    • 6.1 Recommendations on the dimension of infrastructure
    • 6.2 Recommendations on the policy dimension
    • 6.3 Recommendations on the governance dimension
    • 6.4 Recommendations on the outreach dimension
    • 6.5 Recommendations on the priorities for different income groups
    • 6.6 Recommending regional and international exchange of experience
  • 7 REFERENCES AND FURTHER READING