• Q20-1/1: Access to telecommunication services and information and communication technologies (ICTs) by persons with disabilities
    • Table of Contents
    • 1 Introduction
      • 1.1 UN Convention on the Rights of Persons with Disabilities
      • 1.2 International Telecommunications Regulations
      • 1.3 Plenipotentiary Resolution 175 (Guadalajara)
      • 1.4 The Report
    • 2 Mobile Technology Aspect
      • 2.1 Background
      • 2.2 Drivers for Accessible Mobile Phones
      • 2.3 Accessibility Features Required by Persons with Disabilities
      • 2.4 Likely Technological Evolution and Accessibility Features
      • 2.5 Convention on the Rights of Persons with Disabilities (CRPD)
      • 2.6 Accessibility Features
    • 3 Landline Telephony Aspect
      • 3.1 Landline Telephony Functionality
      • 3.2 Accessibility to Landline Phones
    • 4 Radio Aspect
    • 5 Web/Internet Aspect
      • 5.1 Introduction
      • 5.2 Persons with Disabilities and the Internet
      • 5.3 Business Case for Web Accessibility
      • 5.4 Standards and Guidelines for Web Accessibility
    • 6 Television Aspect
      • 6.1 Overview
      • 6.2 Accessible Television Equipment
      • 6.3 Accessible Television Programme Content
    • 7 Information on National Legal and Policy Frameworks to Promote ICT Access by Persons with Disabilities
      • 7.1 Background
      • 7.2 Conclusion
      • 7.3 Contributions related to National Legal and Policy Frameworks to Promote ICT Access by Persons with Disabiliti...
    • 8 ICT Applications, selected Equipment or End Users Devices and Capacity Building Projects
    • 9 Costs of Solutions
    • 10 Best Practice Guidelines
    • Annex
      • Annex 1: List of Disabled Persons organizations (DPOs)