Pandemic in the Internet age: From second wave to new normal, recovery, adaptation and resilience
Acknowledgements
Foreword
Table of Contents
Abbreviations
1 Executive summary
     1.1 Overview
     1.2 Checklist of actions and regulatory measures
2 Introduction
     2.1 The pandemic and the digital drive for recovery
3 2020: The year of the pandemic
     3.1 Early ITU analysis: summary of
     3.2 Assessment of new emergency and other initiatives on REG4COVID and beyond
     3.3 Second-wave analysis: Summary of ITU’s recent COVID-19 research and data
     3.4 Other notable sector reports focusing on COVID-19 recovery
     3.5 New developments in the second wave
4 Emerging into the new normal
     4.1 Emerging longer-term consequences of the pandemic
     4.2 Addressing the digital divide
     4.3 Driving digital deepening
     4.4 Effecting digital transformation
     4.5 Building digital resilience
     4.6 Need for enhanced cybersecurity
     4.7 Need for ongoing sector reform
     4.8 An alternative approach: COVID-19 responses and trade-offs – an economist’s view
5 ITU REG4COVID survey results
6 Case studies
     6.1 Overview
     6.2 Colombia – the CRC becomes an “intelligent regulator” in the pandemic
     6.3 Indonesia – COVID-19 Vaccination One-Data System
     6.4 Israel – Green passports and data-sharing agreements
     6.5 Kyrgyzstan – Internet in a box: The ilimbox
     6.6 Latin America – The challenges of, and recommendations for, the digital divide during COVID-19
     6.7 Mexico – Measures implemented by the IFT in the face of the COVID-19 pandemic
     6.8 Peru – Addressing the digital divide with “Todos Conectados”
     6.9 South Africa – Addressing the digital divide in the COVID-19 era
     6.10 United Arab Emirates – Managing traffic and addressing the digital divide during COVID-19
7 Conclusions and recommendations
     7.1 Conclusions
8 Appendix A – REG4COVID updates
     8.1 Short-term regulatory initiatives
     8.2 Short-Term commercial initiatives
     8.3 Short-term NGO/not-for-profit initiatives
     8.4 Other responses
9 Appendix B – COVID online education initiatives
10 Appendix C – REG4COVID online survey