Global ICT Regulatory Outlook 2020
Acknlowledgements
Foreword
Introduction_0
Third edition of ITU’s Global ICT Regulatory Outlook
Chapter 1: The need for collaboration and metrics – and a new benchmark
     Collaborative regulation – key to unlocking digital transformation
     Industry and regulators charting a common future
     Why do we need collaborative regulation?
     Generations of regulation: analysis tools and a roadmap for action
     About the Benchmark of Fifth Generation Collaborative Regulation (G5 Benchmark)
     The Benchmark of Fifth Generation Collaborative Regulation (G5 Benchmark) – fast-track to collaborative regulation
     The Benchmark is needed – especially now
     Looking ‘under the bonnet’ of the Benchmark
     Benchmark for collaborative regulation – spotlighting the shifts in regulatory frameworks
     G5 countries – movers, shakers… and some surprises
     Breaking it down track by track – more surprising insights
     Opportunity awaits regulators who embrace collaboration
Chapter 2: Collaborative regulation: unstoppable, not yet universal
     Global trends: G4 is now the industry standard but vanguard countries moving onto G5
     The view from the regions: Africa
     The view from the regions: Americas
     The view from the regions: Arab States
     The view from the regions: Asia-Pacific
     The view from the regions: CIS
     The view from the regions: Europe
Chapter 3: Good regulation broadens access and ignites markets
     G5 and G4 regulation help advance digital services
     G4 and G5 – powerful engines for mobile broadband growth
     Fixed broadband – G4 countries losing momentum as G5 countries surge ahead
     Golden rules that help unlock the power of broadband
     Six golden rules that accelerate take-up of mobile broadband
     Seven golden rules that accelerate take-up of fixed broadband
Chapter 4: Audit of ITU ICT Regulatory Tracker: conceptually sound, statistically coherent and robust
     Abstract
     Introduction
     Conceptual and statistical coherence
     Impact of modelling assumptions on the ICT Regulatory Tracker
     Major shifts in the ICT Regulatory Tracker scores over the period 2007-2018
     Analysis of the distribution of regional ICT Regulatory Tracker scores in 2018
     Conclusions
     Annexes to Chapter 4
     Annex I. Correlations between indicators
     Annex II. Nominal ranks with 90% confidence intervals
     Annex III. Values of the normalised pillars by country in 2018
Appendix 1: Note on methodology, ICT Regulatory Tracker
Appendix 2: Note on methodology, G5 Benchmark composition and scoring rationale
Appendix 3: List of countries and economies in the ICT Regulatory Tracker
Appendix 4: List of countries in the G5 Benchmark 2019