Digital policy action areas fora connected ASEAN - ASEAN best practice benchmarking andan action plan for regional harmonization Abstract Acknowledgements Foreword Table of Contents 1 Introduction and background ASEAN Digital Masterplan 2025 ITU unified framework and linkages with ADM 2025 Emerging best practice strategies and trends across all indicators A first global unified framework assessment Mapping ADM 2025 desired outcomes to the unified framework targets 2 Regulatory harmonization opportunities and priority tracks 2.1 High-level snapshot of ASEAN digital regulatory practices Overview and global digital readiness ASEAN readiness Areas of strength Areas for improvement ASEAN benchmark analysis B1: National digital policy agenda Areas of strength Areas for improvement B2: Regulatory capacity Areas of strength Areas for improvement B3: Good governance Areas of strength Areas for improvement B4: Collaborative governance Areas of strength Areas of improvement B5: Stakeholder engagement Areas of strength Areas of improvement B6: Legal instruments for ICT/telecommunication markets Areas of strength Areas of improvement B7: Legal instruments for digital markets Areas of strength Areas of improvement B8: Market rules Areas of strength Areas of improvement B9: Regional and international cooperation Areas of strength Areas of improvement Summary: Areas for improvement at the regional level 2.2 ASEAN action plan for regulatory harmonization Towards a harmonized agenda Priority areas, challenges and proposed target areas for ASEAN member states Priorities General challenges Proposed target areas for action Ongoing initiatives in the ASEAN region Action plan for regulatory harmonization 2023-2025 2.3 Way forward Appendices Appendix A: Country status summary on regulatory and policy readiness A.1 Unified framework summary overview of country progress A.2 Brunei Darussalam Country Factsheet A.3 Cambodia Country Factsheet A.4 Indonesia Country Factsheet A.5 Lao P.D.R. Country Factsheet A.6 Malaysia Country Factsheet A.7 Myanmar Country Factsheet A.8 Philippines Country Factsheet A.9 Singapore Country Factsheet A.10 Thailand Country Factsheet A.11 Viet Nam Country Factsheet Appendix B: Brunei Darussalam B.1 Policy and regulatory landscape and priorities B.2 Overview of regulatory and policy gaps B.3 Benchmark 1: National Digital Policy Agenda State of play and priorities B.4 Benchmark 2: Regulatory Capacity State of play and priorities Ongoing initiatives to address gaps B.5 Benchmark 3: Good Governance B.6 Benchmark 4: Collaborative Governance State of play and priorities B.7 Benchmark 5: Stakeholder Engagement B.8 Benchmark 6: Legal Instruments for ICT/Telecom Markets State of play and priorities Ongoing initiatives to address gaps B.9 Benchmark 7: Legal Instruments for Digital Markets B.10 Benchmark 8: Market Rules State of play and priorities B.11 Benchmark 9: Regional and International Cooperation State of play and priorities B.12 Proposed target areas to addressing regulatory and policy gaps B.13 Key priorities for achieving the ASEAN Digital Masterplan 2025 Appendix C: Cambodia C.1 Policy and regulatory landscape, priorities, and challenges C.2 Overview of regulatory and policy gaps C.3 Benchmark 1: National Digital Policy Agenda State of play and priorities Challenges to addressing gaps C.4 Benchmark 2: Regulatory Capacity State of play and priorities Challenges to addressing gaps Ongoing initiatives to address gaps C.5 Benchmark 3: Good Governance State of play and priorities Challenges to addressing gaps C.6 Benchmark 4: Collaborative Governance State of play and priorities Challenges to addressing gaps Ongoing initiatives to address gaps C.7 Benchmark 5: Stakeholder Engagement State of play and priorities Challenges to addressing gaps Ongoing initiatives to address gaps C.8 Benchmark 6: Legal Instruments for ICT/Telecom Markets State of play and priorities Challenges to addressing gaps Ongoing initiatives to address gaps C.9 Benchmark 7: Legal Instruments for Digital Markets State of play and priorities Challenges to addressing gaps C.10 Benchmark 8: Market Rules State of play and priorities Challenges to addressing gaps C.11 Benchmark 9: Regional and International Collaboration State of play and priorities Challenges to addressing gaps C.12 Proposed country target areas to addressing unified framework regulatory and policy gaps C.13 Key priorities for achieving the ASEAN Digital Masterplan 2025 Appendix D: Indonesia D.1 Policy and regulatory landscape, priorities, and challenges D.2 Overview of regulatory and policy gaps in the ITU unified framework D.3 Benchmark 1: National Digital Policy Agenda D.4 Benchmark 2: Regulatory Capacity D.5 Benchmark 3: Good Governance D.6 Benchmark 4: Collaborative Governance D.7 Benchmark 5: Stakeholder Engagement State of play and priorities D.8 Benchmark 6: Legal Instruments for ICT/Telecom Markets D.9 Benchmark 7: Legal Instruments for Digital Markets D.10 Benchmark 8: Market Rules D.11 Benchmark 9: Regional and International Cooperation D.12 Proposed country target areas to addressing unified framework regulatory and policy gaps D.13 Key priorities for achieving the ASEAN Digital Masterplan 2025 Appendix E: Lao P.D.R. E.1 Policy and regulatory landscape, priorities, and challenges E.2 Overview of regulatory and policy gaps E.3 Benchmark 1: National Digital Policy Agenda E.4 Benchmark 2: Regulatory Capacity State of play and priorities Challenges to addressing gaps E.5 Benchmark 3: Good Governance E.6 Benchmark 4: Collaborative Governance E.7 Benchmark 5: Stakeholder Engagement E.8 Benchmark 6: Legal Instruments for ICT/Telecom Markets E.9 Benchmark 7: Legal Instruments for Digital Markets E.10 Benchmark 8: Market Rules E.11 Benchmark 9: Regional and International Cooperation E.12 Proposed target areas to addressing regulatory and policy gaps E.13 Key priorities for achieving the ASEAN Digital Masterplan 2025 Appendix F: Malaysia F.1 Policy and regulatory landscape, priorities, and challenges F.2 Overview of regulatory and policy gaps in the ITU unified framework F.3 Benchmark 1: National Digital Policy Agenda State of play and priorities Ongoing initiatives to address gaps F.4 Benchmark 2: Regulatory capacity State of play and priorities Challenges to addressing gaps Ongoing initiatives to address gaps F.5 Benchmark 3: Good Governance State of play and priorities Challenges in addressing gaps Ongoing initiatives to address gaps F.6 Benchmark 4: Collaborative Governance State of play and priorities Challenges in addressing gaps Ongoing initiatives to address gaps F.7 Benchmark 5: Stakeholder Engagement State of play and priorities Ongoing initiatives to address gaps Challenges in addressing gaps F.8 Benchmark 6: Legal Instruments for ICT/Telecom Markets State of play and priorities Challenges in addressing gaps Ongoing initiatives to address gaps F.9 Benchmark 7: Legal Instruments for Digital Markets State of play and priorities Challenges in addressing gaps Ongoing initiatives to address gaps F.10 Benchmark 8: Market Rules State of play and priorities Ongoing initiatives to address gaps F.11 Benchmark 9: Regional and International Cooperation State of play and priorities Challenges in addressing gaps and ongoing initiatives F.12 Proposed country target areas to addressing unified framework regulatory and policy gaps F.13 Key priorities for achieving the ASEAN Digital Masterplan 2025 Appendix G: Myanmar G.1 Policy and regulatory landscape, priorities, and challenges G.2 Overview of regulatory and policy gaps G.3 Benchmark 1: National Digital Policy Agenda State of play and priorities Challenges to addressing gaps G.4 Benchmark 2: Regulatory capacity Challenges to addressing gaps G.5 Benchmark 3: Good Governance State of play and priorities Challenges to addressing gaps G.6 Benchmark 4: Collaborative Governance State of play and priorities Challenges to addressing gaps G.7 Benchmark 5: Stakeholder Engagement State of play and priorities G.8 Benchmark 6: Legal Instruments for ICT/Telecom Markets State of play and priorities Challenges to addressing gaps G.9 Benchmark 7: Legal Instruments for Digital Markets State of play and priorities Challenges to addressing gaps G.10 Benchmark 8: Market Rules State of play and priorities Challenges to addressing gaps G.11 Benchmark 9: Regional and International Cooperation State of play and priorities Challenges to addressing gaps G.12 Proposed target areas to addressing regulatory and policy gaps G.13 Key priorities for achieving the ASEAN Digital Masterplan 2025 Appendix H: Philippines H.1 Policy and regulatory landscape, priorities, and challenges H.2 Overview of regulatory and policy gaps H.3 Benchmark 1: National Digital Policy Agenda State of play and priorities Challenges to addressing gaps H.4 Benchmark 2: Regulatory Capacity H.5 Benchmark 3: Good Governance State of play and priorities Ongoing initiatives to address gaps H.6 Benchmark 4: Collaborative Governance State of play and priorities Challenges to addressing gaps H.7 Benchmark 5: Stakeholder Engagement State of play and priorities Challenges to addressing gaps H.8 Benchmark 6: Legal Instruments for ICT/Telecom Markets State of play and priorities H.9 Benchmark 7: Legal Instruments for Digital Markets State of play and priorities Challenges to addressing gaps H.10 Benchmark 8: Market Rules Challenges to addressing gaps H.11 Benchmark 9: Regional and International Cooperation State of play and priorities Challenges to addressing gaps H.12 Proposed target areas to addressing regulatory and policy gaps H.13 Key priorities for achieving the ASEAN Digital Masterplan 2025 Appendix I: Singapore I.1 Policy and regulatory landscape and priorities I.2 Overview of regulatory and policy gaps I.3 Benchmark 1: National Digital Policy Agenda State of play and priorities and ongoing initiatives to address gaps I.4 Benchmark 2: Regulatory Capacity State of play and ongoing initiatives I.5 Benchmark 3: Good Governance State of play and priorities I.6 Benchmark 4: Collaborative Governance I.7 Benchmark 5: Stakeholder Engagement State of play and priorities I.8 Benchmark 6: Legal Instruments for ICT/Telecom Markets I.9 Benchmark 7: Legal Instruments for Digital Markets State of play and priorities I.10 Benchmark 8: Market Rules State of play and priorities I.11 Benchmark 9: Regional and International Collaboration State of play and priorities I.12 Proposed country target areas to addressing regulatory and policy gaps I.13 Key priorities for achieving the ASEAN Digital Masterplan 2025 Appendix J: Thailand J.1 Policy and regulatory landscape, priorities, and challenges J.2 Overview of regulatory and policy gaps J.3 Benchmark 1: National Digital Policy Agenda J.4 Benchmark 2: Regulatory Capacity J.5 Benchmark 3: Good Governance J.6 Benchmark 4: Collaborative Governance J.7 Benchmark 5: Stakeholder Engagement J.8 Benchmark 6: Legal Instruments for ICT/Telecom Markets J.9 Benchmark 7: Legal Instruments for Digital Markets J.10 Benchmark 8: Market Rules J.11 Benchmark 9: Regional and International Cooperation J.11 Proposed country target areas to addressing regulatory and policy gaps J.12 Key priorities for achieving the ASEAN Digital Masterplan 2025 Appendix K: Viet Nam K.1 Policy and regulatory landscape, priorities, and challenges K.2 Overview of regulatory and policy gaps K.3 Benchmark 1: National Digital Policy Agenda State of play and priorities Challenges to addressing gaps K.4 Benchmark 2: Regulatory Capacity State of play and priorities Challenges to addressing gaps K.5 Benchmark 3: Good Governance State of play and priorities Challenges to addressing gaps Key challenges Viet Nam faces in improving the target score for Good Governance include the integration of the Center Governance system with the Local Provincial System and Developing a National Data Center. K.6 Benchmark 4: Collaborative Governance State of play and priorities Challenges to addressing gaps K.7 Benchmark 5: Stakeholder Engagement State of play and priorities Challenges to addressing gaps K.8 Benchmark 6: Legal Instruments for ICT/Telecom Markets State of play and priorities Challenges to addressing gaps K.9 Benchmark 7: Legal Instruments for Digital Markets State of play and priorities Challenges to addressing gaps K.10 Benchmark 8: Market Rules State of play and priorities Challenges to addressing gaps K.11 Benchmark 9: Regional and International Cooperation State of play and priorities Challenges to addressing gaps K.12 Proposed target areas to addressing regulatory and policy gaps K.13 Key priorities for achieving the ASEAN Digital Masterplan 2025