Digital Skills Assessment Guidebook
Acknowledgements
Foreword
CONTENTS
List of tables and figures
     Table 1: International digital skills assessments
     Table 2: Methods to assess current skills needs
     Table 3: Identify existing data sources
     Table 4: Who, what and how
     Table 5: Comparison of data-collection methods
     Table 6: Identify key sectors and skills
     Table 7: Forecasted trends and their impact
     Table 8: Review of development plans
     Table 9: Guide to data gathering
     Table 10: Factors that affect demand
     Figure 1: Overview of assessment approach
     Figure 2: Overview of assessment approach
     Figure 3: Overview of how to forecast future digital skills requirements
Introduction to the Digital Skills Assessment Guidebook
Chapter 1: Review of existing work on national digital skills assessments
     Introduction
          Types of digital skills
          Levels of digital skills
          Digital skills frameworks
          Discussion
     Approaches for assessing digital skills levels
          Self-assessments
          Knowledge-based assessment
          Performance-based assessment
     National-level digital skills assessments
          Uruguay: Digital Skills to Tangible Outcomes (DiSTO)
          Peru: Programme for the International Assessment of Adult Competencies (PIAAC)
          France: Pix
          Kenya: Basic Education Curriculum Framework (BECF)
          Discussion
     Understanding current and future digital skills needs
          Methods to assess current digital skills needs
          Skills surveys
     Conclusion
Chapter 2: Assessment of current digital skills levels
     Step 1: Assemble team
          Choose a governance model
          Engage stakeholders
          Discussion
     Step 2: Decide what to assess
          Inventory of existing data and resources
          Decide the “who, what and how” of the assessment
     Step 3: Collect and analyse data
          Compile existing data
          Choose a data-collection approach
          Assessing different ICT skills levels
          Data analysis
     Step 4: Data dissemination
     Conclusion
Chapter 3: Understanding current digital skills needs and gaps
     Step 1: Administer desk review
          International datasets and studies
          National datasets and studies
          Academic research
     Step 2: Choose methods
          Qualitative methods
          Quantitative methods
          Discussion
     Step 3: Focus on key sectors
     Step 4: Conduct a gap analysis
          Discussion
     Step 5: Communicate the digital skills supply, demand and gap to wider audiences
     Conclusion
Chapter 4: Forecasting future skills requirements
     Step 1: Understand future technology trends
          ILO: The Future of Work and the informal economy
          ITU
          WEF: Future of Jobs
          World Bank: 2019 World Development Report: The Changing Nature of Work
          OECD: Going Digital Toolkit and Measuring the Digital Transformation
          McKinsey Global Institute (MGI)
          Documenting forecasting trends
          Discussion
     Step 2: Conduct anticipation exercises
          Conduct a desk review of development plans
          Gather data to understand existing economic sectors of importance
     Step 3: Make strategic decisions
     Conclusion
Chapter 5: Conclusion
References
Appendix