Digital Skills Insights 2021 Acknowledgements Foreword About this publication Table of contents List of figures, tables and charts Introduction Digital skills in the context of the ongoing pandemic A surge in digital skills projects and initiatives Digital skills concepts and frameworks Overview of the publication Digital skills in a post-pandemic environment Cross-regional examples of digital skills initiatives and programmes Conclusion List of references From connectivism to connectivity: Digital skills in the COVID-19 context Introduction Digital development target areas in the age of COVID-19 Education Out-of-school youth Adult reskilling Underrepresented groups Life in the digital economy Private sector, international organization and civil sector initiatives Funding research for data and monitoring New impulse to make online training available and affordable Establishing and/or reinforcing networks of networks Partnership gaps Conclusion Annex 1: Practitioner’s toolkit Selection of digital skills platforms Annex 2: Essential digital skills for teachers List of references Acknowledgements Skill sets required due to the digital transformation Introduction The digital skill sets required in current and future digital environments Skill set 1: ICT basic skills Skill set 2: ICT intermediate skills Skill set 3: ICT advanced skills Digital skills supply/demand issue Challenges but also opportunities! Conclusion List of references Learning and skills acquisition in a post-pandemic digital future Introduction Challenges to learning and skills acquisition in the time of COVID-19 The post-pandemic digital future: Learning and skills acquisition in the ‘new normal’ Transformations and policy imperatives for the post-pandemic digital future Conclusion List of references Digital skills development for equitable and dignified humanitarian assistance Introduction Structure Understanding digital skills Ensuring impactful digital assistance Implementing as planned Building trust among end users Promoting digital inclusion Closing the digital divide Mitigating digital protection concerns Promoting self-reliance Accessing the local digital ecosystem Accessing broader technology employment opportunities Considerations for digital skills training Training should be tailored Focus on marginalized groups Use existing networks where possible Training should be regular and comprehensive Conclusions List of references Tasmu Smart Qatar – Digital skills as a pillar for transformation Introduction An analytical approach to designing a needs-based digital skills strategy Baseline Forecast Gap analysis Recommendations Key results for the State of Qatar: Tasmu Smart Qatar Initiatives Common Digital Skills Framework Tasmu Centre of Excellence Studio 5/6 Success factors for an impactful digital skills strategy Inclusive, holistic and tailored policy design Translation into tangible impact for organizations/individuals Rethink the role of skills and education service providers Conclusion Acknowledgements Capacity development for Indigenous communities of the Americas region Introduction Pathways to indigenous communication and technological autonomy in Latin America Indigenous communities and the development of their capacity-building programmes ITU programmes towards strengthening the ICT capacities of indigenous peoples Actions carried out by ITU since 2005 Lessons learned Learning by doing Building relationships Use of new metaphors to explain technology Technological training beyond the technical field Conclusion List of references Digital literacy for a digital India Introduction Digital literacy: Conceptual evolution Digital literacy and Technology Advanced Model Digital literacy and capability approach State efforts to increase digital literacy and access to the Internet in India Digital literacy and community learning Recommendations Conclusion List of references Best practices in distance education learning, Mexican experiences Introduction Context Mexican digital access Pre-pandemic teacher training Methodology Stage 1: Training design Stage 2: Application of the baseline survey Stage 3: Training delivery Stage 4: Evaluation of the courses Stage 5: Issuance of the diploma Main findings and conclusion List of references About the Contributors List of Acronyms