Digital Skills Toolkit 2024
Acknowledgements
Foreword
Table of contents
Introduction
     Who is this toolkit for?
     How to use this toolkit
     Other ITU resources
PART 1: Understanding digital skills
Chapter 1: Digital skills frameworks
Chapter 2: Digital skills for today and tomorrow
PART 2: Developing the strategy and programme plans
Chapter 3: Roadmap for creating a digital skills strategy
Chapter 4: Digital transformation: Building on existing strategies
     Step 1: Create an inventory of digital transformation and skills strategies
     Step 2: Identify digital skills strategies within specific ministries
     Step 3: Conduct an assessment of digital skills strategy and programme implementations
     Inventory tool
Chapter 5: Digital skills assessments: Identifying needs and evaluating progress
     Step 1: Identify existing data
     Step 2: Conduct a digital skills assessment of the general population
     Step 3: Conduct targeted studies
     Assessment tool
Chapter 6: Stakeholder engagement: Building broad representation
     Stakeholder groups
     Mechanisms for stakeholder engagement
     Stakeholder engagement tool
Chapter 7: Digital skills for life: Developing strategies for all citizens
     Step1: Develop strategies for primary and secondary education
     Step 2: Develop strategy for lifelong learning
     Step 3: Ensure inclusion of underrepresented populations
     Digital skills for life tool
Chapter 8: Digital skills for work: Developing strategies for professional development
     Step 1: Develop strategy for higher education and TVET
     Step 2: Engage IT industry
     Step 3: Identify locations and partners for community-based training
     Digital skills for work tool
Chapter 9: Implementation
     Step 1: Establish implementation oversight
     Step 2: Measure impact
     Step 3: Update national strategy
     Step 4: Maintain active participation in forums, coalitions, and conferences
PART 3: Examples of digital skills strategies and programmes from around the world