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• Human Resources Benchmarking – 2008
• Table of Contents
• 1. Introduction
• 2. Invited and responding organizations
• 3. Summary of key findings
• 4. Duration of service with organizations
• 5. The strategic role of human resources
  • 5.1 Reporting level
  • 5.2 Strategic human resources plans
• 6. Internal surveys
• 7. Staff performance review
  • 7.1 Performance review tools
  • 7.2 Frequency of reviewing staff performance
• 8. Recruitment
  • 8.1 Recruitment policy formulation
  • 8.2 Recruitment market
  • 8.3 Hiring methods
  • 8.4 Interviewing techniques
  • 8.5 Advertising of vacant posts
• 9. Human resource metrics
• 10. Compensation
  • 10.1 Developing compensation structures
  • 10.2 Salary structures
  • 10.3 Benefits
  • 10.4 Pay additions
  • 10.5 Compensation rating and reviews
  • 10.6 Compensation surveys
• 11. Comments and suggestions
• 12. Conclusion
• Annex 1 – Human Resources Benchmarking Questionnaire
• Annex 2 – List of invited organizations, by country
• Annex 3 – List of responding organizations