WORLD TELECOMMUNICATION/ICT DEVELOPMENT REPORT 2006 - Measuring ICT for social and economic development
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CONTENTS
FOREWORD
PREFACE
DATA NOTES
Country groupings
Data notes
1. STATUS OF TELECOMMUNICATION/ICT DEVELOPMENT
1.1 Market structure
1.2 Fixed line network trends
1.3 Mobile keeps booming
1.3.1 Mobile data
1.4 Internet trends
1.4.1 Broadband on the rise
1.5 Telecommunication investment
1.6 Conclusion
2. MEASURING THE INFORMATION SOCIETY
2.1 The statistical divide
2.2 A step towards overcoming the statistical divide - the core list of ICT indicators
2.2.1 Indicators on infrastructure and access
2.2.2 Indicators on household and individual access and use
2.2.3 Indicators on the business and trade sectors
2.3 Going beyond access and usage indicators: measuring the impact of ICTs
2.4 Conclusion
3. THE DIRECT IMPACT OF THE ICT SECTOR ON THE ECONOMY
3.1 ICTs, the economy, and certain measurement issues
3.1.1 The definition of ICT
3.1.2 Other measurement issues
prices and quality adjustments
3.1.3 The definition of economic growth
3.2 The impact of the ICT sector on the economy
3.2.1 ICT services: the telecommunication sector
3.2.2 The ICT manufacturing sector
3.2.3 Overall importance of the ICT sector
3.3 Conclusion
4. THE INDIRECT ECONOMIC IMPACT OF ICTs
4.1 Conceptual issues
4.1.1 Correlation is not causation
4.1.2 The elusiveness of the impacts of ICTs
4.1.3 International comparisons
4.2 ICTs and productivity
4.3 Private sector transformation
4.3.1 E-Commerce
4.3.2 Offshore Outsourcing
4.3.3 Teleworking
4.3.4 ICTs create new and remodel old business opportunities
4.4 Public sector transformation
4.4.1 E-government
4.4.2 E-health
4.4.3 Education
4.5 Surveys of the indirect impacts of ICTs
4.6 Conclusion
5. MEASURING THE IMPACT OF ICTs ON SOCIAL DEVELOPMENT
5.1 Defining social development
5.2 ICTs and social development
5.2.1 Defining connectivity and issues it raises for social development
5.3 The impact of ICTs on social development
5.3.1 Ways in which ICTs impact on social development
5.3.2 The limits of ICTs on social development
5.3.3 ICTs versus other development goals
5.3.4 Ways of using ICTs for social development
5.4 Measuring ICTs and social development
5.4.1 Measuring performance: objectives, inputs, outputs and outcomes
5.5 ICTs and the Millennium Development Goals: beyond the golden anecdote
5.6 Conclusion
6. CONCLUSIONS
GLOSSARY, ACRONYMS AND ABBREVIATIONS
WORLD TELECOMMUNICATION/ICT INDICATORS
CONTENTS
INTRODUCTION
TABLE A: LIST OF ECONOMIES
TECHNICAL NOTES
General methodology
1. Basic indicators
2. Main telephone lines
3. Waiting list
4. Local telephone network
5. Teleaccessibility
6. Telephone tariffs
7. Mobile cellular subscribers
8. Prepaid cellular tariffs
9. ISDN and ADSL
10. International telephone traffic
11. Telecommunication staff
12. Telecommunication revenue
13. Telecommunication investment
14. Information technology
15. Internet
16. Internet tariffs
17. Multichannel TV
18. Network growth
19. Core indicators on ICT infrastructure and access
20. Core indicators on access to, and use of, ICT by households and individuals
FIGURES
Figure 1.1: Overall, the digital divide is shrinking...
Figure 1.2: Worldwide competition
Figure 1.3: (Limited) fixed line growth
Figure 1.4: Mobile growth
Figure 1.5: Mobile revenues on the rise
Figure 1.6: Where 3G stands (and where 3G subscribers stand)
Figure 1.7: Internet growth
Figure 1.8: Broadband
Figure 1.9: Global telecommunication investment
Figure 2.1: Stocktaking results of surveys on household access to, and use of, ICTs, 2003/2004
Figure 2.2: Individual and household access and use
Figure 2.3: Internet use and e-commerce activity in the business sector
Figure 3.1: GDP and selected ICT growth
Figure 3.2: GDP per capita and ICTs
Figure 3.3: Falling computer prices
Figure 3.4: Telecommunication service revenues on the rise
Figure 3.5: Increasing telecommunication revenues
Figure 3.6: ICT employment
Figure 3.7: ICT manufacturing companies' benefits
Figure 3.8: Export and imports of ICT goods and services
Figure 3.9: The ICT market and the overall economy
Figure 4.1: More use of ICTs - more productivity
Figure 4.2: ICT's contribution to economic growth
Figure 4.3: Spread of e-commerce and net impact of e-business in Canada
Figure 4.4: Major outsourcing economies
Figure 4.5: The contribution of India's outsourcing services to the IT sector and economy
Figure 4.6: Why people are prepared to spend so much on a (mobile) phone
Figure 4.7: How e-government saves time and money
Figure 4.8: How executives in Latin America see the benefits of ICTs
Figure 4.9: Time is money! How the Internet can help save both
Figure 5.1: How to measure the impacts of ICTs on social development: inputs, outputs and outcomes
TABLES
Table 2.1: Core list of ICT indicators
Table 3.1: Defining the ICT sector: two different approaches
Table 3.2: Contribution of the ICT sector to industry and services in Ireland
Table 3.3: Characteristics of the ICT manufacturing and service industries in EU25, 2001
Table 5.1: Eight goals, 18 targets, 48 indicators
Table 5.2: Concrete examples how ICTs impact the MDGs
Table 5.3: A scheme to develop and identify the impact of ICTs on the MDGs
BOXES
Box 2.1: The Partnership on Measuring ICT for Development
Box 2.2: How many people are covered by Public Internet Access Centres in Mexico?
Box 2.3: WSIS: Our expectations are high! The promises the Information Society holds
Box 4.1: You want to know the difference ICTs have made? Try to live without them: The difficulty of measuring General Purpos
Box 4.2: The Wal-Mart Phenomenon: more than ICTs
Box 4.3: Solow's growth accounting theories to explain economic growth
Box 4.4: Two B2C e-commerce champions: Amazon and eBay, from 1995-2005
Box 4.5: British Telecom's experience with teleworking
Box 4.6: Mobile makes business - examples from Bangladesh, South Africa, and Nigeria
Box 4.7: The definition of ICT skills
Box 4.8: Australia measuring e-government and its impact
Box 4.9: ChileCompra: e-government for transparency and openness
Box 4.10: Potential cost savings from telemedicine - Australia
Box 4.11: The impact of ICTs on education
Box 4.12: The African Virtual University: reaching 24000 students
Box 5.1: Tsunami - Training doctors to analyze disease information
Box 5.2: Getting the message to those who can make a difference
Box 5.3: The MIT Open Courseware Initiative (OCW): free educational material for everyone (who is online)
Box 5.4: Tsunami: what ICTs can and cannot do
BOX FIGURES
Box Figure 4.4: The transformation of Amazon and eBay
Box Figure 4.5: British Telecom savings through telework
Box Figure 4.6: GrameenPhone's contribution to Bangladesh's economy
Box Figure 4.7: Share of ICT-skilled employment in total employment, narrow and broad definition
Box Figure 4.8: Purpose of Internet use and savings made through e-government
Box Figure 4.9: More equal access to contracts
Box Figure 4.11: Access to computers and its effect on students' performance
Box Figure 5.3: The MIT Open Courseware Initiative
BOX TABLES
Box Table 2.2: Localities and population covered by Public Internet Access Centres (PIAC) in Mexico, 2004 (Indicator A10 of t