Manual for measuring ICT access and use by households and individuals – 2009 Edition
Preface
Foreword
Acknowledgements
Contents
Index of boxes, tables and figures
Chapter 1. Introduction
Scope and structure of the Manual
Chapter 2. International and national stakeholders in ICT measurement
The work of international organizations in developing relevant statistical standards
Stakeholders in the national statistics system
Chapter 3. Planning and preparation for ICT household surveys
Survey planning
Budget and management issues
Other preparatory work
Chapter 4. Statistical standards and measurement topics for ICT household statistics
Core ICT household indicators
Classificatory variables for ICT household statistics
Other measurement topics related to ICT household statistics
Time-related issues
Chapter 5. Data sources and collection techniques for ICT household statistics
Data sources
Data collection techniques
Chapter 6. Question and questionnaire design for ICT household surveys
General principles on questionnaire design for household surveys
ICT model questions
Questionnaire logic
Chapter 7. Designing ICT household surveys
Scope and coverage for households and individuals
Target populations and survey frames
Statistical units
Sample design and selection
Chapter 8. Data processing for ICT household statistics
Data entry
Data editing
Imputation for missing data (non-response)
Weighting of data
Calculating and reporting of ICT household indicators
Chapter 9. Data quality and evaluation for ICT household statistics
Sampling error
Non-sampling error
Assessment of data quality
Evaluation
Chapter 10. Dissemination of ICT household data and metadata
Data dissemination
Tabulation plans for ICT indicators
Metadata reporting and dissemination
Data collection and dissemination of ICT statistics by ITU
Annex 1. Core list of ICT Indicators (revised 2008)
Annex 2. ITU model questionnaire for measuring ICT access and use by households and individuals
Annex 3. Examples of imputation and weighting
Annex 4. Tabulations for reporting on the core ICT indicators
Annex 5. Glossary and abbreviations
Bibliography