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• Manual for measuring ICT access and use by households and individuals – 2009 Edition
  • Preface
  • Foreword
  • Acknowledgements
  • Contents
  • Index of boxes, tables and figures
  • Chapter 1. Introduction
    • Scope and structure of the Manual
  • Chapter 2. International and national stakeholders in ICT measurement
    • The work of international organizations in developing relevant statistical standards
    • Stakeholders in the national statistics system
  • Chapter 3. Planning and preparation for ICT household surveys
    • Survey planning
    • Budget and management issues
    • Other preparatory work
  • Chapter 4. Statistical standards and measurement topics for ICT household statistics
    • Core ICT household indicators
    • Classificatory variables for ICT household statistics
    • Other measurement topics related to ICT household statistics
    • Time-related issues
  • Chapter 5. Data sources and collection techniques for ICT household statistics
    • Data sources
    • Data collection techniques
  • Chapter 6. Question and questionnaire design for ICT household surveys
    • General principles on questionnaire design for household surveys
    • ICT model questions
    • Questionnaire logic
  • Chapter 7. Designing ICT household surveys
    • Scope and coverage for households and individuals
    • Target populations and survey frames
    • Statistical units
    • Sample design and selection
  • Chapter 8. Data processing for ICT household statistics
    • Data entry
    • Data editing
    • Imputation for missing data (non-response)
    • Weighting of data
    • Calculating and reporting of ICT household indicators
  • Chapter 9. Data quality and evaluation for ICT household statistics
    • Sampling error
    • Non-sampling error
    • Assessment of data quality
    • Evaluation
  • Chapter 10. Dissemination of ICT household data and metadata
    • Data dissemination
    • Tabulation plans for ICT indicators
    • Metadata reporting and dissemination
    • Data collection and dissemination of ICT statistics by ITU
  • Annex 1. Core list of ICT Indicators (revised 2008)
  • Annex 2. ITU model questionnaire for measuring ICT access and use by households and individuals
  • Annex 3. Examples of imputation and weighting
  • Annex 4. Tabulations for reporting on the core ICT indicators
  • Annex 5. Glossary and abbreviations
  • Bibliography