| Where:   ITU Headquarters, Monbrillant Building, Rue
de Varembé, N 2, Geneva When: 1-3 October 2003
 IntroductionThe Workshop was organized with the aim to create bridges between the different aspects of the quality 
of service and to fill the gaps in the standardization field. Another goal was to find new areas 
for and improve collaboration among different standardization bodies in the field and to prepare the 
future works to be done in the QoS domains.
 Global snapshot of What Industry thinks about QoS was given at the end of the Workshop. The accent
was put on "How do we get it?" aspect.
 
 The overall objectives of the workshop were:
 
Overview of topics by Workshop day:Harmonize the different approaches to common understanding of end-to-end QoSIdentify obstacles to achieving end-end QoSPropose actions to overcome these obstaclesCreate bridges between different aspects of QoS 
Opening addresses:  ITU-T – Mr. H. Zhao, Director of TSB; keynote addresses by other industry leaders as arranged.  
Workshop purpose, scope, overview and objectives.  QoS economic impacts and stakes.  Users’ QoS experienceQoS efforts in different standards bodies: ITU-T, IETF, ETSI, TOG, TMF, 3GPP, 3GPP2, T1A1.  Performance metrics 
and measurement techniques. QoS classes, definitions. Relationships among layers.  Signalling and management.  Overall panel discussion and 
conclusions.  Future perspectives.  Overall Workshop conclusions and recommendations.  Workshop
Program and presentations 
  Convening letter (TSB Circular 167) 
  Steering
Committee 
  Final
Report 
  Past Workshop on QoS 
  ITU-T Guide for Beginners The workshop was audio webcast. To listen to the archive please
go to: http://www.itu.int/ibs/ITU-T/qos/ |