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 Workshop on Telecommunications for Disaster Relief
 Geneva, 17-19 February 2003 Contact: tsbworkshops@itu.int 
Session 1 - Télécom Sans Frontières
Ms A. Bernard Sessa

Abstract

Télécoms sans Frontières is specialised in emergency telecommunications. Our permanent monitoring centre allows our teams, as soon as there is news of a conflict or a disaster, to intervene anywhere in the world in less than 48h and set up, in only a matter of minutes, an operational telecommunications' centre at the site of the event. We place this equipment at the disposal of the relief operations for an improved coordination of their action and we offer communications to the survivors so that they can contact their relatives.

Télécoms Sans Frontières experience in the field has led it to make a number of observations concerning the needs of relief efforts and survivors in a crisis. More and more, the flow of information forms a « crisis triangle » between the site of the event, the outside world and information platforms. Every aspect of this triangle needs to be taken into consideration. Technological progress, whilst desirable, cannot alone improve the flow of information during a crisis. Conventions and standards, whilst essential, cannot alone solve the problems with the flow of information during a crisis. Preparedness, training and an attention to the so called technology gap must form part of any Emergency Telecommunications strategy.




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