http://www.itu.int/ITU-T/workprog/wp_search.aspx?sg=12&q=12 Latest modified work items from ITU-T Study Group 12, Question 12 Work Programme http://www.itu.int/ITU-T/workprog/images/itulogo_new.gif http://www.itu.int/ITU-T/workprog/wp_search.aspx?sg=12&q=12 ITU tsbedh@itu.int tsbedh@itu.int Editor(s): Vincent BARRIAC <vincent.barriac@orange.com>; Stavroula BOUZOUKI <sbouzouki@eett.gr>; Kai DE ANDRADE LIMA <kai.lima@anatel.gov.br>; Moath HAJI <moath.haji@tra.gov.ps>; Abdul KAYUM <abdul.kayum@trai.gov.in>; Malick SYLLA <malick.sylla@artp.sn> Mon, 05 Oct 2026 16:33:30 GMT http://www.itu.int/ITU-T/workprog/wp_item.aspx?isn=22072 Repository of Quality of Service (QoS) and Quality of Experience (QoE) parameters based on regulations prescribed by National Regulatory Agencies (NRAs) Editor(s): Fiona Mary Kamikazi BEYARAAZA <fkamikazi@ucc.co.ug>; Afonso MADIVADUA JUNIOR <ajunior@incm.gov.mz> Thu, 25 Jun 2026 16:56:32 GMT http://www.itu.int/ITU-T/workprog/wp_item.aspx?isn=24104 Measurement campaigns, monitoring systems and sampling methodologies to monitor the quality of service in mobile networks Editor(s): Dr. Savas ÇITLAK <savas.citlak@btk.gov.tr>; William CROFATE <crofate@potraz.zw>; Kai DE ANDRADE LIMA <kai.lima@anatel.gov.br>; Jacob GONDWE <jgondwe@zicta.zm>; Abdul KAYUM <abdul.kayum@trai.gov.in>; Tebogo KETSHABILE <ketshabile@bocra.org.bw> Thu, 25 Jun 2026 16:41:28 GMT http://www.itu.int/ITU-T/workprog/wp_item.aspx?isn=24103 QoS and QoE measurement considerations for satellite-based services delivered to end-user handsets and devices Editor(s): Ahmed ESHAKRUNI <a.ashagrony@ltt.ly>; Arjun SINGH <arjun.singh93@gov.in>; Mwesiga WILSON BARONGO <mwesiga.barongo@tcra.go.tz> Thu, 25 Jun 2026 16:35:16 GMT http://www.itu.int/ITU-T/workprog/wp_item.aspx?isn=20853 Impact assessment of backhauling (microwave and fiber) on quality-of-service indicators of mobile networks Editor(s): Eric NKOPODI <enkopodi@icasa.org.za>; Mohamed El Ghaly WONE <mohamed.wone@artp.sn> Thu, 25 Jun 2026 16:34:48 GMT http://www.itu.int/ITU-T/workprog/wp_item.aspx?isn=20855 Impact of power outages on network performance and availability Editor(s): Venkata Rama Raju CHELLE <cvramaraju.v@gov.in>; Piyush CHETIYA <piyush.chetiya@gov.in>; Abdul KAYUM <abdul.kayum@trai.gov.in> Thu, 25 Jun 2026 16:17:22 GMT http://www.itu.int/ITU-T/workprog/wp_item.aspx?isn=20851 Framework for quality evaluation of conversational AI (C-AI) system Editor(s): Norbert Yao BORKLO <norbert.borklo@nca.org.gh> Thu, 25 Jun 2026 16:16:28 GMT http://www.itu.int/ITU-T/workprog/wp_item.aspx?isn=20852 Definitions, associated measurement methods and guidance targets of user-centric parameters for call handling in cellular mobile voice service Editor(s): Jacob GONDWE <jgondwe@zicta.zm>; Melvin Emlyn KING <mking@natca.gov.sl>; Afonso MADIVADUA JUNIOR <ajunior@incm.gov.mz> Mon, 22 Sep 2025 11:17:34 GMT http://www.itu.int/ITU-T/workprog/wp_item.aspx?isn=23488 Case studies on monitoring OTT performance