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Question 3/2 - Management and development of voice- and non-voice-based telecommunication services

1 Identification of the requirement

With the advent of IP-based networks, it will become increasingly important to ensure that users of various voice-based and non-voice-based services, particularly on the PSTN, ISDN and mobile networks, can communicate with other users on other networks. Interworking of existing and new services and capabilities will be ever important to satisfy customers' new and/or changing requirements (e.g. QoS, terminal/personal mobility). In addition, increased awareness of customers' needs by administrations and ROAs, and the continued emergence of competition are likely to increase the pace of new service development. It is especially important that mechanisms, including interworking scenarios, be identified which may be of benefit to developing countries in making the transition from legacy networks (for example, the telex network) and the services that they support to more modern means of telecommunication, possibly supported on IP-based networks, or other data networks.

2 Text of the question

The attached Annex provides the topics that are expected to be considered in this proposed Question.

3 Expected results

The anticipated results and associated target dates for approved text are provided in the attached Annex.

4 Liaison activity

The ongoing study of services will require close liaison with ITU-T Study Groups 3, 11 and 13. In addition, close liaison with ITU-R TG 8/1 will be necessary for issues arising in the mobility project. Liaison with ITU-D Study Group 1 will be necessary to meet the requirements of developing countries in migrating from legacy networks to more modern means of telecommunications, including those based on IP networks.

In addition, there are close synergies between the work of this question and the Numbering, Naming and Addressing (Q.1/2) that require interactive sharing of information on various issues. The work of this question will also need to be aware of and follow the work of the IPTEL, ENUM, PINT, SPIRITS and, to a lesser extent, SIP working groups of the IETF.

Annex (to Question 3/2)
Project number Topic and rationale Target completion date
1

Maintenance of all existing service-related Recommendations

Rationale: This project reviews and revises, where and when appropriate, the existing service-related ITU-T Recommendations, including international telephone, international telecommunication charge card, international freephone, international premium rate, international shared cost services, ISDN, UPT, and mobility services.

Ongoing

2

New service features and service interworking enabled by the introduction of IP-based networks

Rationale: This project will assess the impact of introduction of IP-based networks and interworking with IP-based networks to determine what new services, service features, and service principles for interworking may need to be defined to take advantage of this technology. Suggested topics for study include:

  • new services and new supplementary services on IP-based networks;
  • analysis of IP-based implementations of various services (e.g. UPT);
  • service principles for existing defined services and supplementary services when provided on or interworking with IP-based networks;
  • support for differentiated QoS IP services;
  • the impacts of QoS on customer expectations;
  • the need for and method of implementing terminal and personal mobility;
  • the manner in which mobile users can access emergency services when roaming.

E.callflows - 2001

Supplement No. 1 to Rec. E.370 - 2001

3

International Telecommunication Charge Card

Rationale: This project will continue to assess where assignment and administration procedures for the ITU 89-block need to be improved. In addition, this project will assess any potential changes to the length of country codes on the structure of charge card numbering.

Rev. Rec. E.118 - 2001

4

Facsimile Disable Supplemental Service

Rationale: This project will study mechanisms that can be used to terminate, or optionally redirect, the transmission of a facsimile message that arrives erroneously at a voice telephone terminal. Fax machines, upon detecting the DTMF tones of the supplemental service, may then terminate subsequent attempts to deliver the facsimile message at this number.

2001

5

Service and Operational Aspects for mobile services (terrestrial cellular radio)

Rationale: There is a user requirement for roaming to be supported by an intelligent network infrastructure that facilitates optimal routing. With optimal routing there is a user expectation that call charges should be cost related. There is an operational and service requirement for the development of signalling capabilities to convey the exchange of charging information which will enable the appropriate billing and settlement functions to take place.

 
6

Service and Operational Aspects for mobile services (global and regional satellite systems)

Rationale: The examination and definition of the service and operational aspects that arise when mobile users of satellite systems continue to be served by one network but move from one national jurisdiction to another. This is sometimes referred as "visiting" to differentiate it from "roaming" which occurs when a mobile user moves from one network to another. Service and operational aspects may include but not be limited to the need to satisfy National regulatory requirements which may involve for example Legal Intercept and Tax Liabilities.

 
7

Emergency Service Provision in International Mobile Networks

Rationale: Where the geographical location of a calling party does not relate directly to the point of network access, there may be a need to define the user location. This may be important for the handling of calls to nationally designated emergency services which are supported by international mobile networks.

 
8

The service requirement for global numbers (country codes) to have specific information contents

The information content of telephone numbers whether as the dialled number of the called party or in the calling line identification of the calling party may be useful in the prevention or the tracing of malicious or fraudulent calls. The objective would be to define the service and operational requirements to facilitate this goal. Close cooperation with the work on Numbering, Naming and Addressing is required.

 
9

Transitional scenarios for migration from legacy networks and services to more modern means of telecommunications, including interworking cases

Rationale: There is a need to support developing countries in migrating from legacy networks such as the telex network to more modern means of communication, possibly supported on IP networks. The feasibility of using interworking arrangements should be studied as an interim measure.

2001

 

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