Ms Phillippa Biggs

Present GSR Discussion Paper on Voice over Internet Protocol (VoIP): Enemy or Ally

Phillippa Biggs is an economist and qualified accountant within the ITU’s Corporate Strategy Division. She holds a degree in Natural Sciences from the University of Cambridge, an accountancy qualification from the ICAEW and a Master’s degree in Economics for Development from the University of Oxford, where she won the Oxford University Prize for the Best Overall Performance in her Masters degree. She has also gained two separate diplomas in Economics and Statistics from the UK’s Open University. Phillippa has worked for the United Nations for eight years: firstly, as an Assistant Economic Affairs Officer with UNCTAD’s Science and Technology for Development Section and later as a consultant with UNIDO working in Tanzania and Egypt. She is now an Economist with the ITU’s Corporate Strategy Division, where she is editor and co-author of the World Information Society Report (www.itu.int/wisr) and author of the Status of VoIP Worldwide Report and Confronting the Crisis reports (www.itu.int/crisis2009). She researches and analyses developments in broadband, VoIP and 3G markets around the world.