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UNESCAP/ITU
Regional Training Workshop on
Enabling Policies and Regulatory Frameworks for Information and
Communication Technology (ICT) Development in the Asia-Pacific Region
Bangkok, Thailand -
3-7 May 2004 |
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ICT Policy Training Module
Objectives of the Training Course:
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To promote awareness among government
policy-makers of the need to develop systematic, comprehensive and
articulated ICT policies and regulatory frameworks.
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To provide an overview of the different ICT
policy components.
Target Audience:
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Those who can act and strongly influence ICT
policies;
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Government policy-planners and
telecommunications service regulators who drive the policy-making process.
High level officials in the Ministry/Department of ICT and ICT and
telecommunications regulators in a country, as well as those from S&T
agencies concerned with ICT policy development and strategic planning;
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Selected members of civil society groups who
can and should participate in, and influence the policy-making process.
This includes NGOs working in the area of social development, with a
focus on communications and gender equity, as well as other civil society
groups, such as consumer groups, the business community, research
institutions and the academe;
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Must have had experience with policy
formulation.
Course Duration: 5 days
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DAY
1 – MONDAY (3 May 2004)
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| 0830H – 0900H |
Registration of Participants |
| 0900H – 0915H
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1. Introduction |
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| - |
Welcome and Opening Remarks
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| - |
UNESCAP |
| - |
ITU |
| - |
Introduction and expectations of Participants |
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| 0915H-0930H |
(COFFEE BREAK)* |
0930H-1130H
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2. Overview
of ICT for Economic and Social Development
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Resource
Person:
Dr.
Jay Sabido, ICSTD Consultant |
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|
|
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ICT: An
Overview
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- Definition
- History
- E-Commerce Days
- The Dotcom Bust
- Why E-governance continues to be relevant |
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Various Aspects of the Technology: |
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- The hard and soft parts of ICT
- The Human Component
- Sorting through all the hype: What ICT can and cannot do?
- Why most large companies are leveraging on ICT |
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(COFFEE BREAK)*
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| - |
Implications to a Country
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- National Development
- Industrialization
- Economic
- Social
- Political
- Technological
- International relations |
| - |
Importance to National Development
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- Why it's not just a fad
- Why you need it
- What needs can ICT address
- It's not just about technology
- Positive correlation between ICT adoption and
country growth
- Increases
efficiency and productivity
- Show
data showing implications of a growing digital divide
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| - |
Examples from Other Asia-Pacific Countries
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- Developing country perspectives
- Importance given to ICT by international
developmental agencies
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|
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| Method: |
- Introductory presentations |
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- Class discussion |
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- Country presentations |
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| 1130H-1230H |
3. New
Challenges
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Resource Person: Dr. Jay Sabido,
ICSTD Consultant
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|
|
| - |
International Policy Environment |
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Globalization
- WTO
- General Agreement on Trade in Services (GATS)
- Agreement on Basic Telecommunications (ABT)
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WIPO
- WSIS
- ICANN |
| - |
Importance of Intellectual Property Rights
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| - |
Impact of Multinationals
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| - |
Changes on Employment Methods and Job Structure
- Mobile
workforce
- Migration
- Outsourcing
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| - |
Importance on the competitiveness of the public
sector |
| - |
Importance of International Cooperation |
| - |
Impact of Global Issues on National Policy Making |
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| Method: |
- Introductory presentations
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- Class
discussion
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| 1230H-1330H
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(LUNCH BREAK)
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| 1330H-1630H |
4. Policy
Formulation
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Resource Person: Ms. Margreet
van Doodewaard, Regional Adviser on ICT Policies and Strategies, ICSTD,
UNESCAP
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|
| - |
Policy Formulation Mechanisms
- Steps
in policy formulation
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| - |
Assessing where you are now
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E-Readiness
Indicators (make sure indicators not only cover infrastructure
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but also usage and impact indicators)
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SWOT Analysis
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Strategic
considerations
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| - |
Where do you want to go
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Different models
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| - |
Policy Components on how to attain your goal
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Synergy between and consistency with Global, Regional and
National ICT Policies
(such as WSIS, APEC, DOT Force, ASEAN, UN Agencies and
Organizations)
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Coordination Between Different Government Agencies
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Interoperability
Framework
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(COFFEE BREAK)*
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| - |
Who will be involved:
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Various
stakeholders
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Private
sector participation
- Various
industrial sectors (agriculture, health, manufacturing, etc.)
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End
users, general public, country's citizens
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| Method: |
- Introductory presentations
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- Group
work
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DAY
2 – TUESDAY (4 May 2004)
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| 0830H-1230H |
5. National
ICT Policies
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Resource Person: Dr. Jay
Sabido, ICSTD Consultant
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|
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ICT for Economic and Social Development, must be
needs-driven
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- Case Studies
-
highly developed countries
- newly industrialized countries
- emerging economies
- low technology adopters
- economies in transition
- small Pacific islands countries
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Strategic ICT Planning Methodologies |
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- Development approach such as the Digital Opportunities
Initiative (DOI)
- Who should be involved?
- Private sector
- Civil society
- Key industrial sectors
- Government |
|
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Set a National ICT Vision
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vision statement
- visioning exercise |
|
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(COFFEE BREAK)*
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|
| - |
Strategic Framework
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- Human resources
- Infrastructure
- Industry
- Various industrial sectors such as agriculture, health,
disaster mitigation, etc.
- Addressing the digital divide |
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Interoperability Framework
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| - |
Convergence Issues
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| - |
Institutional Mechanisms |
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- Must be driven from the very top
- Oversight
- Policy Formulation
- Implementation
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Government ICT Body and Organizational Structure
- Coordination Between Different Government Agencies
- Government CIO's Roles and Responsibilities
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Role of the Private Sector
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| - |
Monitoring and evaluation
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| Method: |
- Self-learning |
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- Continuation of the group work |
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- Presentation of each group |
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| 1230H-1330H
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(LUNCH BREAK)
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| 1330H-1630H |
6. E-Government
[1]
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Resource Person: Dr. Jay
Sabido, ICSTD Consultant
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| - |
What is government?
- Why do we need governments
- Purpose of government |
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Public Sector Reform
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Market alignment
- Productivity alignment
- Service orientation
- Decentralization
- Separation of Policy Making and Service Delivery
- Accountability
- Sustainability |
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Strategic Framework
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G2C
- G2B
- G2G |
| - |
Domains of E-Governance
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e-Administration
- e-Citizens
- e-Services
- e-Society |
| - |
E-Government Development Models
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Survey the Various Staged Models
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(COFFEE BREAK)*
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| - |
Key Benefits and Expected Outcome
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Reengineering the Bureaucracy
- Satisfied citizens |
| - |
Government projects
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Government services on line
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Web portals: one stop shop concept
- G2C initiatives
- Revenue collection
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Governments as model users of ICT
- Government E-Procurement System |
| - |
Related E-Government Policies
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Freedom of Access to Information
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Privacy concerns
- Universal access |
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| Method: |
- Introductory
presentations
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- Class
discussion |
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- Case studies |
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Video presentations (volunteers needed from the
participants)
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DAY
3 – WEDNESDAY (5 May 2004)
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| 0830H-1000H |
7. ICT
Infrastructure and Access
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Resource Person: Dr. Eun-Ju Kim,
Senior Adviser for the Asia and the Pacific, ITU
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ICT
Policy:
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- Current Status and Challenges – Development of
ICT Infrastructure and Access in Asia and Pacific Region
- Evolving ICT Policies and Regulations driven by Technological
Development and Convergence |
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(COFFEE BREAK)*
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| 1030H
– 1200H
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| - |
Regulatory Frameworks
I:
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- Independence of Regulator
- Competition Safeguard
- Licensing and its Criteria (including standardization and type
approval) |
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| 1200H-1300H
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(LUNCH BREAK)
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| 1300H-1430H |
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Regulatory Frameworks
II:
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Scarce Resources (e.g., Spectrum, Numbering, Right of Ways)
- Interconnection
- Universal Service and Its Funds
- Quality of Service
- Others through converged ICT |
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| 1430H-1500H |
(COFFEE BREAK)*
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| 1500H–1630H
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|
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| Method: |
- Introductory
presentations
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- Class
discussion |
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- Case studies |
|
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DAY
4 – THURSDAY (6 May 2004)
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| 0830H-1230H |
8. Human
Resource Development
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Resource Person: Dr. Jay Sabido,
ICSTD Consultant
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Training through the Public Education System
Training in Higher Education
Vocational, Specialized and non-formal sector traininG
Training to Government Employees
Training for SMEs and Micro-enterprises
Training in Rural Areas
Training by the Private Sector to Employees and Clients
Looking at possible gender exclusion issues
How to incentivize private sector to be become involved in
human resource development
Various schemes:
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- Tax breaks
- Low interest loans for HRD and PC or ICT related
purchases
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Mobility of ICT workers
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- making it easier
- attracting ICT experts to return
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| Method: |
- Group
Work |
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- Group Presentation |
|
| 1230H-1330H |
(LUNCH
BREAK)
|
| 1330H-1515H |
9. E-Business
|
Resource Person: Ms. Margreet
van Doodewaard, Regional Adviser on ICT Policies and Strategies, ICSTD,
UNESCAP
|
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Incentives for Businesses, Encouraging Private Sector
Investment
Strengthen the local ICT Industry
E-Transactions, E-business contracts
Promoting Fair Competition
Enhancing Entrepreneurship and ICT Innovation
Promoting Venture Capital Financing
Trade Policies
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e-trading
- e-customs
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Taxation, cross border taxation issues
Promoting demand for ICT goods and services
Creating international business opportunities
ICT use by businesses
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particularly to help SMEs
- to encourage and support entrepreneurship
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Method:
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- Introductory
presentations
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Guided brainstorming |
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| 1515H-1530H |
(COFFEE BREAK)*
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| 1530H-1630H |
10. E-Finance
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Resource Person: Ms. Margreet
van Doodewaard, Regional Adviser on ICT Policies and Strategies, ICSTD,
UNESCAP
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|
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Building Trust and Confidence
Security, trust mark systems
E-Payment Schemes
Financing Schemes for Rural Connectivity,
Entrepreneurship, SMEs and micro-enterprises
Public-Private Partnership Schemes
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|
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| Method: |
- Introductory
presentations
|
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- Class
discussion |
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- Case studies |
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-
Video presentations (volunteers needed from the
participants)
|
|
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DAY
5 – FRIDAY (7 May 2004)
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| 0830H-1230H |
11. Priority Programs
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Resource Person: Dr. Jay Sabido,
ICSTD Consultant
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E-business
E-Learning
Local Content Generation
Protection of Cultural and Linguistic Diversity
Digital Library
Knowledge Management
E-Health
Community Information and Communication Centers,
Multipurpose Community Telecenters
ICT Awareness, Advocacy and Promotions
Disaster mitigation
For energy and the environment
|
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| Method: |
- Country presentations |
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- Video
presentations
|
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-
Class
discussion
|
|
| 1230H-1330H |
(LUNCH
BREAK)*
|
| 1330H-1430H |
12. ICT Trends
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Resource Person: Dr. Jay Sabido,
ICSTD Consultant
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Overview of Open Standards
Free and Open Source Softwar=E
Web Services
Mobile Access and M-Commerce
Improving Internet Access Efficiency
ICT Services
e-Tourism
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Method:
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- Introductory
presentations
|
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-
Class discussion |
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- Case
Studies |
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| 1430H-1630H |
13. Conclusions
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Resource Persons:
- Dr. Jay Sabido, ICSTD Consultant
- Ms. Margreet van Doodewaard, Regional Advisor on ICT
Policies and Strategies, ICSTD, UNESCAP
- Dr. Eun-Ju Kim, Senior Advisor for Asia & the Pacific,
ITU
- Dr. G.M. Fedorov, Chief, Information, Communication
Technology Policy Section, ICSTD, UNESCAP
|
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Practical Implementation Aspects
- need to get buy-in of key stakeholders
- project management issues such as resource
allocation, monitoring and evaluation
|
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| Method: |
- Guided
brainstorming
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(COFFEE BREAK)*
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Summary of Discussions and Presentations
Review of Policy Framework
Closing remarks
|
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| Method: |
- Class discussion |
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(END OF WORKSHOP)
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* Time for coffee breaks will be confirmed during session.
1)James S.L. Yong and Lim Hiap
Koon, “e-Government: Enabling Public Sector Reform,” Chapter 1 of E-Government
in Asia, J. Yong, ed., Times Editions, Singapore, 2003.
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