Committed to connecting the world

Publications in accessible formats

ITU is committed to becoming a fully accessible organization for staff, delegates and the general public living with disabilities. To promote digital inclusion and encourage content dissemination, our publications have been created in additional formats downloadable on multiple platforms. The Publications listed below are available as Accessible Pdf, ePub (IoS and Android) and Moby (Kindle) formats.

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2024
 Azerbaijan digital skills assessment 2023-2024 Azerbaijan digital skills assessment 2023-2024 2023-2024 Azerbaijan digital skills assessment 2023-2024
Key enablers for 5G adoption by Asia-Pacific countries
Digital Skills Toolkit
Global Cybersecurity Index
SADC model - national emergency telecommunication plan (NETP)
Collaborative digital regulation country review: South Africa's digital transformation and collaborative regulation
Measuring digital development - Facts and Figures: Focus on Landlocked Developing Countries, April 2024
The State of Broadband 2024: Leveraging AI for Universal Connectivity
National E-waste Monitor: Namibia 2024
Telecommunication networks and infrastructure resilience assessment in Haiti

2023
 United Nations Activities on Artificial Intelligence (AI)
Benchmark of fifth-generation collaborative digital regulation 2023 - Global and regional trends
Assessment of skills supply and demand in the digital economy in Nigeria, including digital skills
Égalité de genre dans la politique numérique au Burundi
Digital innovation profile - Serbia
Digital innovation profile - Georgia
Digital transformation and early warning systems for saving lives - Background paper
Towards the harmonization of data collection - A baseline study for e-waste in East Africa
From electricity grid to broadband Internet: Sustainable and innovative power solutions for rural connectivity
ICT infrastructure business planning toolkit - 5G networks
Connecting every school in Indonesia to the Internet - Policy landscape assessment
Connecting every school in Indonesia: A bespoke implementation framework
Digital innovation profile: North Macedonia - Digital innovation ecosystem: Strategies and recommendations for accelerating digital transformation
Towards building inclusive digital communities": ITU toolkit and self-assessment for ICT accessibility implementation
Broadband connectivity for schools in Kenya funded by the Universal Service Fund - Assessment report
Challenges and opportunities for sustainable and effective connectivity policies in Brazilian schools
Country review: Saudi Arabia's digital transformation and collaborative regulation
Colombia country review: Regulation at the forefront of digital transformation
Collaborative regulation for digital transformation in Kenya: A country review
Brazil country review: regulation in the digital transformation
Egypt's digital transformation and collaborative regulation
Gender equality in digital policy in Ethiopia
Digital innovation profile Oman
Global Digital Regulatory Outlook 2023 - Policy and regulation to spur digital transformation
Handbook on mainstreaming gender in digital policies

2022
 World Telecommunication Development Conference 2022 (WTDC-22): Final Report
Collection of the Basic Texts of the International Telecommunication Union adopted by the Plenipotentiary Conference
Final Acts of the Plenipotentiary Conference
Economic and fiscal incentives to accelerate digital transformation - 9th ITU Economic Experts Roundtable: Outcome report
Country assessment to facilitate digital financial inclusion in Ethiopia
ICT accessibility overview: Assessment for the Africa region
Guidebook on accessibility of online job application and recruitment systems
Build back better with broadband: Research stories from the front line
Cadre de mise en place de l'infrastructure à clés publiques du Gouvernement du Mali
Policy and Regulation Initiative for Digital Africa: Spectrum sharing and compatibility studies to boost IMT deployment
Strategies Towards Universal Smartphone Access
Proceedings of the World Telecommunication Standardization Assembly
The State of Broadband 2022: Accelerating broadband for new realities
Spectrum management training in the Asia-Pacific region: A bespoke framework
E-learning in Thailand: Mapping the digital divide
Importance of ICT and Global Cooperation for Future Epidemic Management
Guide for procuring last-mile connectivity data networks
Policy Brief - The affordability of ICT services 2021

Posted earlier than 2022
 Global Cybersecurity Index
Financing universal access to digital technologies and services
Ageing in a digital world - from vulnerable to valuable
Question 5/2: Utilizing telecommunications/information and communication technologies for disaster risk reduction and management
Question 5/1 - Telecommunications/ICTs for rural and remote areas
ITU-D Question 1/1 - Strategies and policies for the deployment of broadband in developing countries
Regional good practices: Accelerating innovation, entrepreneurship and digital transformation - Africa region
21st Century Financing Models for Bridging Broadband Connectivity Gaps
Digital competition policy and regulation in the Africa and Arab States regions
Question 6/2: Information and communication technologies and the environment
ITU cybersecurity programme
ICT, environment and climate change
Regional good practices: Accelerating innovation, entrepreneurship and digital transformation - Arab States
ICT Applications
Question 1/2: Creating the smart society: Employing information and communication technologies for sustainable social and economic development
ICT accessibility policy and regulatory framework overview in the CIS region
Question 4/2: Assistance to developing countries for implementing conformance and interoperability programmes
Smart sustainable cities
Operational framework and guidelines for the planning and execution of ITU regional cyberdrills
Regional good practices: Accelerating innovation, entrepreneurship and digital transformation in the Americas region
Regional good practices: Accelerating innovation, entrepreneurship and digital transformation - Asia-Pacific region
Question 2/2: Telecommunications/ICTs for e health
Cybersecurity assurance practices
South Malekula: A smart island of Vanuatu - Preliminary study of needs and priorities
ITU-D Question 2/1 - Strategies, policies, regulations and methods of migration and adoption of digital broadcasting and implementation of new services
Question 7/2: Policies, guidelines, regulations and assessments for human exposure to RF-EMF
Digital Skills Insights
Connect2Recover: A methodology for identifying connectivity gaps and strengthening resilience in the new normal
Emerging technology trends: Artificial intelligence and big data for development 4.0
5G implementation in non-European Union countries of the Europe region
Connectivity in education: Status and recent developments in nine non-European Union countries
Question 3/1 - Emerging technologies, including cloud computing, m-services and OTTs: Challenges and opportunities, economic and policy impact for developing countries
Question 6/1 - Consumer information, protection and rights: Laws, regulation, economic bases, consumer networks
ITU-D Question 4/1 - Guidelines on cost modelling - Economic policies and methods of determining the costs of services related to national telecommunication/ICT networks
Question 7/1 - Access to telecommunication/ICT services by persons with disabilities and other persons with specific needs
Question 4/1 - Economic policies and methods of determining the costs of services related to national telecommunication/ICT networks
Connectivity in the Least Developed Countries: Status report 2021
The State of Broadband 2021: People-Centered Approaches for Universal Broadband
Implementing 5G for Good: Do electromagnetic fields matter?
Giga: Empowering communities in Asia and the Pacific through school connectivity
Switching on Smart Rwanda: Digital inclusion, collaboration and a G5 mindset
Regional good practices: Accelerating innovation, entrepreneurship and digital transformation in Europe
The Economic impact of broadband and digitization through the COVID-19 pandemic: Econometric modelling
Digital trends in the Arab States region 2021: Information and communication technology trends and developments in the Arab States region, 2017-2020
ITU study on the assessment of digital accessibility policies in Serbia
Digitally empowered Generation Equality: Women, girls and ICT in the context of COVID-19 in selected Western Balkan and Eastern Partnership countries
Digital trends in Asia and the Pacific 2021 - Information and communication technology trends and developments in the Asia-Pacific region, 2017-2020
The telecommunication industry in the post-COVID-19 world - Report of the 7th ITU Economic Experts Roundtable
Pandemic in the Internet age: From second wave to new normal, recovery, adaptation and resilience
Digital trends in the Americas 2021: Information and communication technology trends, 2017-2020
Digital trends in the Commonwealth of Independent States region 2021: Information and communication technology trends and developments in the CIS region, 2017-2020
Digital trends in Africa 2021: Information and communication technology trends and developments in the Africa region, 2017-2020
ICT accessibility assessment for the Europe region
Digital trends in Europe 2021 - ICT trends and developments in Europe, 2017-2020
The impact of policies, regulation, and institutions on ICT sector performance
The digital transformation of education: connecting schools, empowering learners
Bridging the digital innovation divide: A toolkit for developing sustainable ICT-centric ecosystem projects
The Last-mile Internet Connectivity Solutions Guide: Sustainable Connectivity Options for Unconnected Sites
Measuring digital development - ICT price trends 2020
Digital Regulation Handbook
Handbook for the collection of administrative data on telecommunications/ICT
Digiworld - An example of how the ITU Guidelines on Child Online Protection can be delivered in practice
ITU Guidelines for national emergency telecommunication plans
Manual for Measuring ICT Access and Use by Households and Individuals
Women, ICT and emergency telecommunications: opportunities and constraints
Report of BBA Regulation in CIS and Neighbouring Countries
Digital Health Platform Handbook: Building a Digital Information Infrastructure (Infostructure) for Health
How broadband, digitization and ICT regulation impact the global economy
Economic impact of COVID-19 on digital infrastructure
Economic contribution of broadband, digitization and ICT regulation: Econometric modelling for the ITU Commonwealth of Independent States region
ITU-R Radiocommunication: Climate Change
The State of Broadband 2020: Tackling digital inequalities - A decade for action
The economic contribution of broadband, digitization and ICT regulation: Econometric modelling for the ITU Europe region
Connecting humanity
Building Smart Villages: A blueprint - As piloted in Niger
Guide to develop a TELECOM/ICT contingency plan for a pandemic response
Digital Skills Assessment Guidebook
Guidelines for Policy Makers on Child Online Protection
Guidelines for Parents and Educators on Child Online Protection
Guidelines for Industry on Child Online Protection
Status of national Child Online Protection ecosystems in South Eastern Europe
Digital Innovation Profile Montenegro
Estudio de Interconectividad y Reducción de Costos de Acceso a Internet en los Países de la Comunidad Andina - Estado Plurinacional de Bolivia, Colombia, Ecuador y Perú
SDG Digital Investment Framework - A whole-of-Government Approach to Investing in Digital Technologies to Achieve the SDGs
Economic contribution of broadband, digitization and ICT regulation: Econometric modelling for Africa
Economic contribution of broadband, digitization and ICT regulation: Econometric modelling for Arab States
Economic contribution of broadband, digitization and ICT regulation: Econometric modelling for the Americas
Economic contribution of broadband, digitization and ICT regulation: Econometric modelling for Asia-Pacific
Digital transformation and the role of enterprise architecture
Estudio de caso: El ecosistema digital y la masificación de las tecnologías de la información y las comunicaciones (TIC) en Ecuador
Small Island Dveloping States (SIDS) and ICT: Mid-term review of the Samoa pathway
The State of Broadband : Broadband as a Foundation for Sustainable Development
Economic impact of broadband in LDCs, LLDCs and SIDS - An empirical study
Measuring the Information Society Report
Capacity building in a Changing ICT Environment
The State of Broadband 2018: Broadband catalyzing sustainable development
Maximising availability of international connectivity in the Pacific
Setting the scene for 5G: opportunities and challenges
Digital Identity Roadmap Guide
Powering the digital economy: Regulatory approches to securing consumer privacy, trust and security
Digital identity in the ICT ecosystem: An overview
Handbook for the development of a policy framework on ICT/E-WASTE
ICT for Energy - Telecommunications and energy working for sustainable development
The Future of Cable TV : Trends and Implications
Assessing the Economic Impact of Artificial Intelligence
Estudio sobre TIC y salud pública en América Latina: la perspectiva de e-salud y m-salud
WSIS Regional Stocktaking Report in Europe 2016-2018
WSIS Regional Stocktaking Report in Commonwealth of Independent States (CIS) 2016-2018
WSIS Regional Stocktaking Report in Arab States 2016-2018
WSIS Regional Stocktaking Report in the Americas 2016-2018
WSIS Regional Stocktaking Report in Africa 2016-2018
WSIS Regional Stocktaking Report in Asia and Pacific 2016-2018
ITU International Mobile Roaming (IMR) Strategic Guidelines
Landlocked Developing Countries (LLDCS) in the Americas Region - Connectivity Challenges and Opportunities - Paraguay
Landlocked developing countries (LLDCs) in the Americas region - Connectivity challenges and opportunities - Bolivia
El ecosistema digital y la masificación de las Tecnologías de la Información y las Comunicaciones (TIC) en Nicaragua
Report on the WSIS Stocktaking 2018
WSIS Stocktaking: Success Stories 2018
Regulatory challenges and opportunities in the new ICT ecosystem
Bridging the digital innovation divide: A toolkit for strengthening ICT centric ecosystems
ICT-centric innovation ecosystem country review: Republic of Moldova
Question 3/1: Access to cloud computing: challenges and opportunities for developing countries
Quality of Service Regulation Manual
The APP economy in Africa: economic benefits and regulatory directions
Estudio de Caso: El ecosistema digital y la masificación de las Tecnologías de la Información y la Comunicación (TIC) en Panamá
Resolution 9: Evolving spectrum management tools to support development needs
Question 9/2: Identification of study topics in the ITU-T and ITU-R study groups which are of particular interest to developing countries
Question 8/2: Strategies and policies for the proper disposal or reuse of telecommunication/ICT waste material
Question 7/2: Strategies and policies concerning human exposure to electromagnetic fields
Question 6/2: ICT and climate change
Question 5/2: Utilization of telecommunications/ICTs for disaster preparedness, mitigation and response
Question 4/2: Assistance to developing countries for implementing conformance and interoperability programmes
Question 3/2: Securing information and communication networks: Best practices for developing a culture of cybersecurity
Question 1/2: Creating the smart society: Social and economic development through ICT applications
Question 8/1: Examination of strategies and methods of migration from analogue to digital terrestrial broadcasting and implementation of new services
Question 7/1: Access to telecommunication/ICT services by persons with disabilities and with specific needs
Best practices being adopted on fit-for-purpose digital regulation tools for consumer protection
Question 5/1: Telecommunications/ICTs for rural and remote areas
Question 4/1: Economic policies and methods of determining the costs of services related to national telecommunication/ICT networks including next-generation networks
Question 2/1: Broadband access technologies, including IMT, for developing countries
Question 1/1: Policy, regulatory and technical aspects of the migration from existing networks to broadband networks in developing countries, including next-generation networks, m-services, OTT services and the implementation of IPv6
The State of Broadband 2017
Digital Financial Services (DFS)
Maximising availability of international connectivity in developing countries: Strategies to ensure global digital inclusion
El ecosistema digital y la masificación de las Tecnologías de la Información y la Comunicación (TIC) en el Estado Plurinacional de Bolivia
Be He@lthy, Be Mobile - A handbook on how to implement mDiabetes
Medición de la Independencia Formal de Autoridades Regulatorias en Telecomunicaciones utilizando un adaptación del Índice Gilardi
Digital financial services: Regulating for Financial Inclusion - An ICT Perspective
A review of Micro, Small and Medium-sized Enterprises in the ICT Sector
Trends in tech MSMEs and Startup Support
FG AC - Focus Group on Aviation Applications of Cloud Computing for Flight Data Monitoring
A Case Study of ONA - East Africa One Network Area roaming initiative
Assignment and use of radio spectrum - policy guidelines and economic aspects
The State of Broadband 2016: Broadband catalyzing sustainable development
El ecosistema digital y la masificación de las Tecnologías de la Información y las Comunicaciones en Paraguay
Trends in Telecommunication Reform 2016: Regulatory Incentives to Achieve Digital Opportunities
Trends in Telecommunication Reform 2015: Getting ready for the digital economy
Model ICT accessibility policy report
Making mobile phones and services accessible for persons with disabilities
Making Television Accessible