In order to further solidify the United Arab Emirates position as an economic hub in the region and the World, and to further develop the business and economic condition within UAE, the Ministry of Economy has awarded Etisalat the implementation of Government e-Services projects that will act as catalysts and enablers in achieving its goals.
The initiative is expected to boost efficiency and productivity at the Ministry, and enhance the customer service experience of the businesses and members of the public who interact with it.
To support this vision, Etisalat will implement 109 new eServices at the MoE under a single umbrella infrastructure to facilitate rapid creation, deployment and management of online services. Other highlights include the adoption of Etisalat’s Managed Services portfolio, which offers streamlined IT and operational management and high level of availability and services.
Etisalat is committed to the UAE Federal eGovernment’s vision of enabling integrated policy formulation in order to facilitate a knowledge-based world class government. The solution is developed under principals of good partnership and care for the UAE national interests and concepts of outsourcing and managed services where the Government focuses on conducting its core business and assign parts of its non core ICT requirements to a trusted partner.
WSIS action lines related to this activity: Theme 1. The role of governments and all stakeholders in the promotion of ICTs for development
Theme 2. Information and communication infrastructure
Theme 3. Access to information and knowledge
Theme 6. Enabling environment
Theme 7. ICT applications: benefits in all aspects of life
[E-business]
[E-commerce and e-trade]
[Enabling environment]
