One of the major strategic objectives of the ongoing Public Administration Reform Process (PAR) in Vietnam is to improve the public service delivery.
Due to the rapid ICT development the Internet accessibility is increasing continuously in Vietnam.
Thus, providing well structured information about public administration and public services via internet portals will ease the communication between citizen and public administration and improve public service delivery.
Within our project we will setup two “Public Administration Portals” with eGovernment facilities as a best-practice example for other cities in Vietnam.
WSIS action lines related to this activity: Theme 1. The role of governments and all stakeholders in the promotion of ICTs for development
Theme 2. Information and communication infrastructure
Theme 4. Capacity building
Theme 5. Building confidence and security in use of ICTs
Theme 6. Enabling environment
Theme 7. ICT applications: benefits in all aspects of life