The aim of this research was to trial and evaluate new configurable ‘off-the-shelf’ telecommunication options such as car kits, voice recognition and hands-free technology (eg speakerphone), and network features such as voice mail that can improve the lifestyle, independence, security and social interaction of people with physical disabilities. The trials involved ten participants. Nine out of ten participants showed high to very high results in terms of their overall performance and satisfaction with the use of the telecommunication equipment provided. Through this research it was found that people with a range of physical disabilities can use and should have equal access to telecommunications equipment and services.
