a) Governments should take action, in the framework of national development
policies, in order to support an enabling and competitive environment for the necessary
investment in ICT infrastructure and for the development of new services.
b) In the context of national e-strategies, devise appropriate universal access policies
and strategies, and their means of implementation, in line with the indicative targets,
and develop ICT connectivity indicators.
c) In the context of national e-strategies, provide and improve ICT connectivity for all
schools, universities, health institutions, libraries, post offices, community centres,
museums and other institutions accessible to the public, in line with the indicative
d) Develop and strengthen national, regional and international broadband network
infrastructure, including delivery by satellite and other systems, to help in providing
the capacity to match the needs of countries and their citizens and for the delivery
of new ICT-based services. Support technical, regulatory and operational studies by
the International Telecommunication Union (ITU) and, as appropriate, other relevant
international organizations in order to:
access to orbital resources, global frequency harmonization and global
ii. encourage public/private partnership;
iii. promote the provision of global high-speed satellite services for underserved
areas such as remote and sparsely populated areas;
iv. explore other systems that can provide high-speed connectivity.
e) In the context of national e-strategies, address the special requirements of older
people, persons with disabilities, children, especially marginalized children and
other disadvantaged and vulnerable groups, including by appropriate educational
administrative and legislative measures to ensure their full inclusion in the
f) Encourage the design and production of ICT equipment and services so that
everyone has easy and affordable access to them including older people, persons
with disabilities, children, especially marginalized children, and other disadvantaged
and vulnerable groups, and promote the development of technologies, applications,
and content suited to their needs, guided by the Universal Design Principle and
further enhanced by the use of assistive technologies.
g) In order to alleviate the challenges of illiteracy, develop affordable technologies
and non text-based computer interfaces to facilitate people’s access to ICTs.
h) Undertake international research and development efforts aimed at making
available adequate and affordable ICT equipment for end users.
i) Encourage the use of
unused wireless capacity, including satellite, in developed countries and in
particular in developing countries, to provide access in remote areas,
especially in developing countries and countries with economies in
transition, and to improve low-cost connectivity in developing countries.
Special concern should be given to the Least Developed Countries in their
efforts in establishing telecommunication infrastructure.
j) Optimize connectivity among major information networks by encouraging the
creation and development of regional ICT backbones and Internet exchange points,
to reduce interconnection costs and broaden network access.
k) Develop strategies for increasing affordable global connectivity, thereby facilitating
improved access. Commercially negotiated Internet transit and interconnection
costs should be oriented towards objective, transparent and non-discriminatory
parameters, taking into account ongoing work on this subject.
l) Encourage and promote joint use of traditional media and new technologies.