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Finland - Data Protection Ombudsman

The Act on the Protection of Privacy in Electronic Communications (PPEC 516/2004), which implements the Directive (2002/58/EC) of the European Parliament and of the Council concerning the processing of personal data and on the protection of privacy in the electronic communications sector, regulates direct marketing and service providers actions to control the spam problem in Finland.
According to the Act on Data Protection in Electronic Communications, there are two different enforcement agencies responsible for its enforcement in their own fields: the Data Protection Ombudsman and the Finnish Communications Regulatory Authority. The Data Protection Ombudsman is the enforcement agency for the direct marketing regulations, which requires prior consent for the use of electronic communication in direct marketing and in general personal data processing needed in this kind of communications. The Finnish Communications Regulatory Authority  supervises the telecommunications operators and corporate and association subscribers related to technical measures concerning the information security and protection of privacy of the communications networks and services. 
According to Consumer Protection Act (38/1978), the Finnish Consumer Agency and the Ombudsman supervise illegal marketing to consumers.The Finnish Communications Regulatory Authority has issued a regulation on the information security and functioning of electronic mail services and a recommendation of its implementation based on the Act on the Protection of Privacy in Electronic Communications. This regulation specifies the measures required from Internet- and e-mail service providers to ensure the availability and information security of their services.

Competent authority Data Protection Ombudsman
Finnish Consumer Agency 
Regime: Opt-in
Contact person 
Data Protection Ombudsman
P.O. Box 315 FIN-00181 
Helsinki, Finland 
Telephone : +358 10 36 66700 
Fax : +358 10 36 66735 
Relevant legislation in place Laws: 
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Updated : 2011-04-04