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ITU New Initiatives Programme:
The Regulatory Environment for
Future Mobile Multimedia Services

The regulatory environment for future mobile multimedia services - Consumer Protection
See also June 2006 Workshop Page

This page aims to provide background resources on consumer protection issues in a mobile multimedia environment, including the protection of consumer privacy, pricing transparency, and the growth of mobile spam.

Other resources:

General background resources (including competition issues)


Legacy Mobile Regulatory Issues

International Workshop
An international experts workshop under the ITU New Initiatives Programme on "The Regulatory Environment for Future Mobile Multimedia Services" (see programme) was held from 21-23 June 2006 in Mainz, Germany. The workshop was hosted by Germany’s Federal Network Agency for Electricity, Gas, Telecommunications, Post and Railway.

For more information about the research project and workshop, please contact Ms. Lara Srivastava at <lara.srivastava(a)>.


ITU Newslog and Related Publications
News from the ITU SPU Newslog   on: 
    - Mobile 
    - Wireless Networks
    - Ubiquitous Networks
ITU Internet Report "The Internet of Things", November 2005
ITU Internet Report "The Portable Internet", Sept 2004
ITU Internet Report "Birth of Broadband", Sept 2003
ITU Internet Report "Internet for a Mobile Generation", Sept 2002
ITU Workshop and Research Project on "Ubiquitous Network Societies"
ITU Workshop and Research Project on "Shaping the Future Mobile Information Society"
Research project on "Mobile overtakes fixed" (2003)


ITU New Initiatives Programme


Background resources on consumer protection and future mobile multimedia services

ITU New Initiatives Programme,  Issues Paper: The Regulatory Environment for Future Mobile Multimedia Services,  June 2006

ITU New Initiatives Programme, Ubiquitous Network Societies, Background paper on "Privacy and Ubiquitous Network Societies" (9 March 2005)

OfCom, Ofcom’s Consumer Policy – Executive Summary

TRUSTe, Proposed Wireless Privacy Principles and Implementation Guidelines

FCC, Press Release “FCC Examines Need For Tougher Privacy Rules, 10 February 2006

Technological ubiquity: The need for consumer privacy protection , Tony Lam, Office of the Privacy Commissioner for Personal Data, Hong Kong, April 2005

Working document on data protection issues related to RFID technology , European Commission Data Protection Working Party, 19 January 2005

 Position Statement on the Use of RFID on Consumer Products endorsed by a number of consumer, privacy and civil liberties organizations, 14 November 2003 ]

ODTR (Ireland), Users Rights to Communications Services (Protecting Users in a Developing Communications Market), July 2003

Smart ID and Privacy in Japan: Legal Issues of Tracking Using Radio Frequency Identification , T. Natsui, Meiji University of Tokyo, September 2003

Wireless Location Privacy: Law and Policy in the US, EU and Japan, an Internet Society Member Briefing, November 2003

Digital Europe - research project funded by the EU's Information Society Technologies Programme 

European Commission, Directive 2002/58/EC concerning the processing of personal data and the protection of privacy in the electronic communications sector (Directive on privacy and electronic communications), 31 July 2002

GSM Association, Mobile Spam – Code of Practice (information document),

ITU, University of St-Gallen and BMD Wireless, Insight into Mobile Spam, June 2005

ITU Activities on Countering Spam



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Updated : 2011-04-04