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European Union - If it’s not real-time, it’s not voice telephony

NOTE: This note has been prepared by Craig McTaggart and Tim Kelly of the ITU Strategies & Policy Unit (SPU).  The views expressed herein are those of the authors and do not necessarily reflect the opinions of the ITU or its membership.  This note is available on the ITU IP Telephony Website.

In May 1997, the European Commission released a draft policy statement concerning voice on the Internet under Directive 90/388/EEC on competition in the markets for telecommunications services.  Following public consultation, this document evolved into its January 1998 “status notice,” formally titled “Status Of Voice Communications On Internet Under Community Law And, In Particular, Under Directive 90/388/EEC.”

Under Article 1 of Directive 90/388/EEC, "voice telephony" means: “The commercial provision for the public of the direct transport and switching of speech in real-time between public switched network termination points, enabling any user to use equipment connected to such a network termination point in order to communicate with another termination point.”

The subject of the status notice was whether Internet Telephony can be considered as voice telephony, or rather whether it falls into the category of services liberalised under Directive 90/388/EEC.  The status notice gives four criteria which an Internet voice service would have to meet to be considered voice telephony: (1) the service is the subject of a commercial offer; (2) is offered for the public; (3) provides service to and from public switched network termination points; and (4) involves direct transport and switching of speech in real time.

The most important of the status notice’s four criteria is the issue of whether the service is “real-time.”  Since Internet Telephony signals generally involve several conversion steps and face unpredictable traffic conditions, and as a result suffer levels of delay not generally experienced with circuit-switched telephony, they are not considered by the European policy to meet this criterion.  IP voice services could be subject to relevant regulatory schemes in EU countries once the “real time” threshold is met (and/or when the service provider claims it is met in its advertising).

Much like the April, 1998, FCC “Report to Congress” in the United States, the notice demonstrated an awareness that IP voice technology was improving quickly, and noted that the situation must be kept under review.  The review process called for in the status notice was commenced in November, 1999 and the results were released in a communication to the European Parliament and Council on 26 April 2000.  Since Internet voice was not mentioned in that Communication, it would appear that the EU countries are comfortable with the terms and effect of the status notice for now.

Source: European Commission, “Status of Voice Communications on the Internet Under Community Law and, in Particular, Under Directive 90/388/EEC,” Official Journal, No. C6, 10.1.1998, p.4, http://europa.eu.int/comm/dg04/lawliber/en/voice.htm.

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