The CEO of Celtel Kenya, Mr David Murray, is quoted by the East African Standard as suggesting that there may be a natural limit to the size of the mobile market in Kenya. Mobile communications have been the fastest-growing market segment of telecommunications around the world, not just in Africa,but Mr. Murray warns that, despite the growth, the country’s economy may not be able to support more than three operators. Mr. Murray is quoted as saying that "the economic reality is that if you look around the world, countries bigger and wealthier than Kenya cannot support four operators."

The Kenyan mobile market is divided between Celtel Kenya and Safaricom, Econet Wireless and France Telecoms, who have just acquired the controlling stake in Telkom Kenya and is expected to rollout mobile phone operations in the country. With a population of 34 million, mobile Average Revenue Per User (ARPU) is less than $10 per month.

Murray reckons that survival will be determined by creativity on the marketing front, product development and network reliability. One example is Celtel International's One Network service, the first-ever borderless mobile network in the world without roaming call surcharges or payment to receive incoming calls. The One Network service has recently been extended to cover twelve countries, equivalent to an area more than twice the size of the European Union.

To read the full article, please see here.

WiMAX Counts.Com reports that WiMAX has expanded rapidly in Africa over 2006-2007. At the beginning of 2006, the WiMAX subscribers in Africa numbered just a few thousand. But by the end of 2007, Africa accounts for more than 20,000 WiMAX subscribers. Users are mostly business customers, who have access to 10’s or 100’s of internal users, in contrast to residential access. Over this year, the subscriber numbers have grown at an average rate of 28% per quarter, and the growth from Q2 to Q3 2007 alone was 36%.

There were several new deployments that took place during the second half of 2007. There are now around 15 commercial deployments of BWA/WiMAX in the region, with around half of them started this year. A further 10 operators are trailing or evaluating the implementation of a WiMAX network.

The lack of traditional fixed line telecom infrastructure in the region opens up big opportunities for WiMAX to provide broadband Internet to the many rural and underserved areas that cannot be addressed with wired technologies. African operators are poised to spread the benefits of WiMAX. There is also a low penetration of broadband subscribers. Out of the 922 million inhabitants of Africa at the end of 2006, only 43.6 million were Internet users, and only 1 million had a broadband connection.

For the full article, please see here.

Mobile phone service provider Celtel has expanded its roaming service offer to 12 African countries, enabling around half of all African mobile phone subscribers to communicate across national borders, without incurring extra costs.

Celtel's roaming service is now available in Nigeria, Niger, Chad, Sudan, Burkina Faso and Malawi, as well as the Republic of Congo, Democratic Republic of Congo, Gabon, Kenya, Tanzania and Uganda. Launched a little over a year ago, Celtel's roaming service will extend services to a population of nearly 400 million people, living in an area twice as large as western Europe. "This is a feat that not even European firms have achieved," said Anna Othoro, the marketing director at Celtel. Although Celtel is yet to announce an upgrade to 3G services like its competitor Safaricom, market-watchers believe Celtel's strategy could be a high-volume strategy targeting larger numbers of users to use more accessible services.

For more information, please see the article in the Business Daily.

Discussions on the impact of submarine cable connectivity on the cost of Internet connectivity are hotting up in Kenya, according to Business Daily Africa.  Following the landing of the first submarine fibre optic cable in the East Africa Marine System (TEAMs) project scheduled to arrive in Mombasa in Q2 2009, the Kenyan Government has projected that Internet connectivity costs are likely to fall to $500 (Sh33,000) per megabit per month (a reduction of more than 80 per cent from the current average of $5,000 per Megabit).

The submarine cable is expected to land in Mombasa by second quarter of 2009 and terminate in Fujaira, Dubai. The TEAMs cable has a projected life span of 25 years. The Kenyan government has a 40 per cent stake in the project, with Dubai’s Etisalat holding 15 per cent. A 45 per cent stake has been reserved for private telecommunication companies. So far, Rwanda, Burundi, Uganda, Tanzania and Southern Sudan have expressed an interest in participating in the project.

IT firms, including UUNET, will have to connect to an Internet Service Provider (ISP) based in Fujaira before bringing the service — with a mark-up to local companies. The $500 figure "can only be for the last mile, the layer two services, and the raw pipe — WiMAX or KenStream that you get from Telkom Kenya. There is no IP service that can be sold for $500 per megabit per month,” stated UUNET Managing Director, Geoffrey Shimanyula.

Information permanent secretary, Bitange Ndemo, maintained however that the $500 price was achievable with the a fibre optic cable. Transit costs from Fujairah to Europe and US stands at between $55,000 to $100,000 per year, which Dr Ndemo insists is still in line with the Government’s estimates.

For more information, please read the full article.

The Japanese Ministry of Information and Communication has recently published a report on Network Neutrality, which notes that simply increasing the number of Internet exchanges may not be enough to address Internet traffic flow problems.

In Japan, Internet exchange (IX) points  for ISP peering are concentrated in Tokyo and Osaka areas, with only a few IXs in local regions. In most cases, the local ISP routes its traffic through an IX located in Tokyo or Osaka. However, lines have a high cost burden (even when they are shared among multiple ISPs) and supply on backbone infrastructure is extremely tight.

In order to improve information traffic flow, increasing the number of local IXs in itself would not solve the network traffic problems: "In addition, it is necessary to respond to increases in cost burden and insufficient capacity on the relay backbone. One important measure is to equip local IXs with cache servers for information aggregation. Fetching information from a local cache would ease network pressure and improve the Internet usage environment for all local users. Therefore, from the viewpoint of cache aggregation on local servers, it is appropriate for administrative authorities to support cooperation between related operators and to take necessary measures (for example, by considering how the system should deal with issues such as copyright protection)" (page 29).

For more information, please see here.

According to its third quarter 2007 results, MTN Group serves 54.1 million people in 21 countries, making it the largest operator in Africa and the Middle East, with over 64,000 new customers a day. September figures show that the number of MTN's subscribers jumped 12% since June.

MTN's South African network is the cornerstone of its activities, with subscribers rising 3% to 14 million. Nigeria is MTN's other cash cow, with 14.9 million customers each spending an average of $17 a month. That represents a 7% increase in customers, as well as a healthy 4% rise in their spending. MTN is investing heavily in improving infrastructure in Nigeria to cope with the growing demand.

MTN's Middle East and North Africa region saw 36% growth in customers, with its new Iranian network winning 1.7 million more users. Irancell serves 3.7 million people, each spending an average of $11 a month.

For further information, see Issue 378 of Balancing Act Africa here and the Session One background paper prepared for the Connect Africa Summit.

Nigeria is celebrating the six year anniversary of the launch of GSM services in the country, according to the Nigerian Communications Commission. Through the award of five mobile licenses, the NCC facilitated a phenomenal expansion of telephone lines in Nigeria from just 450,000 operational lines in May 1999 to over 38 million lines by July 2007, boosting teledensity growth from 0.4 per 100 inhabitants to 24 per 100 inhabitants. The capacity for growth in the number of phone lines in the country over the next decade remains quite high, as some parts of the country are yet to be covered.

In January 2001, three licenses were awarded to ECONET Wireless now (CELTEL), MTN and MTEL, a subsidiary of the incumbent operator. Nigerian Telecommunications Limited (NITEL) was also awarded an operating license as a National Carrier. In 2002, a fourth Digital Mobile License was issued to Globacom (Glomobile). A fifth Mobile License (with GSM spectrum) was awarded to Emerging Market Telecommunications Services Limited earlier this year. Blossoming competition in the mobile market has led to reductions in the price of mobile subscriptions and services and resulted in nearly a quarter of all Nigerians becoming mobile subscribers.

To celebrate the six year anniversary, the Nigerian Communications Commission has issued a press release covering all major aspects of the telecom market - investment, revenues, tariffs, consumer protection, universal service provision and licenses, as well as the Digital Bridges Institute and other programmes. For more information, please see here.

China's two mobile operators have released interim results for the first half of 2007. China Mobile, which accounted for over three-quarters or 301.2 million of China's  total 461 million mobile subscribers at year end 2006, noted a stunning 21.6 per cent increase in turnover over the first half of 2006. It is reporting net monthly additions in excess of five million new subscribers a month, with half of all these new subscribers coming from rural areas. By June 2007, total subscribers amounted to 332 million. Value-added services now account for 25.5%or over a quarter of all mobile revenues  in mid-2007, up from 23.5% for all of 2006. For more information, please see here.

China Unicom, based in Hong Kong, reported a more modest five per cent increase in revenues. As at 30 June 2007, China Unicom had a total of 151.632 million cellular subscribers, a net increase of 9.266 million cellular subscribers in the first half of the year. Value-added services now account for 21% of all mobile revenues, up from 19.5% for 2006. For more information, please see here.

Overall, the picture of booming growth in China's massive market for telecom services continues. India pipped China to the post for overall net gains in mobile subscribers last year, but if current growth rates continue, growth in China might outstrip India in absolute terms soon.

The UK regulator for communications, OFCOM, has today published its fourth annual report on The Communications Market 2007. The report reviews convergence in the market for communications in the UK, as well as trends in the television, radio and telecom sectors. The report is packed with useful analysis, description of trends and discussion of their implications for the future of the telecom industry.

For more information, please see here.

An excellent study, packed with data and statistics by Eria Hisali, a researcher at Makerere University, concludes that high taxes threaten to choke growth in Uganda's telecom markets. The study, recently published by the Uganda Communications Commission, finds that recent phenomenal growth in the Ugandan mobile market is slowing. Usage tax on pre-paid mobile services in Uganda is 30% (18% VAT and 12% excise duty), which the report claims is the second-highest level of service taxes on mobile use internationally. Telecoms accounted for nearly 4% of Uganda's total VAT revenues in 2000/01, and 6.5% of VAT revenues in 2005/06.

Although the latest statistics released by the Uganda Communications Commission show that the number of mobile subscribers continues to grow, the report finds that, intriguingly, minutes of use have reduced significantly in both mobile and fixed line use.  More people may be using mobiles, but they are using them less often and for shorter times.

Tax as a proportion of revenues for the telephone sub-sector rose from 5.7% in 2001 to 19.6 or nearly a fifth in 2005. The Report suggests that high taxes may result in a slowdown in growth of the telecommunication industry by reducing investment in the sector. It also suggests that uniform tax rates may mean that poorer households bear a higher burden than higher-income households. The Report concludes that, if market growth is to continue, there may be an "urgent need to rethink the current telecommunications sector tax policy".

the report follows growing interest in the impact of tax on take-up and usage of telecom services (for example, see the GSM Association's Mobile Tax Report 2006). To read the full report on Uganda, please see here.

The Pakistani financial newspaper, the Business Recorder, is reporting that the Pakistan Telecommunication Company Limited (PTCL) plans to launch an Internet Protocol Television (IPTV) service in October 2007.

Dr. Abdul Jabbar, Director-General of the Pakistan Electronic Media Regulatory Authority (PEMRA) stated that "PTCL has won the first license to launch IPTV service which would be a landmark development in the country's telecom industry". Dr Jabbar added that other companies that meet the set criteria would also be issued such licenses, adding the Authority would monitor the IPTV service on the basis of the parameters being followed regarding electronic channels. The Business Recorder reports that the PTCL project is supported by the Chinese telecom equipment giant, Huawei (which will provide servers and set-top boxes) and Irdeto, a Netherlands-based content security company (which will provide content security solutions).

For more information, please see here.

The Ministry of Information and Communication of the Government of Kenya is considering introducing a cyber law including e-transactions that could serve as a model for other East African Community (EAC) countries - such as Tanzania, Uganda, Rwanda and Burundi (which have yet to enact such kind of legislation).

The Government of Kenya is interested in creating a dynamic environment for business outsourcing and call centers to compete with India, Philippines and China. Creating an enabling legal environment is a vital first step in this direction, with some funding from USAID towards the development of such legislation. The current Kenya Communication Amendment (KCA) Bill 2007 could be adapted to include e-transactions. By including e-Transactions in the converged Bill, the Ministry will also recognise the technological convergence occurring in the digital world.

For more information, please see the article in the East African Standard.

The High Court of Appeal of Botswana has ruled that the Botswana Telecommunications Authority (BTA) should no longer receive tax revenues from mobile phone operators from the sale of scratch cards and free airtime offered by the mobile operators to their customers. Botswana's two private cellular phone operators, Orange and Mascom, have paid 3 per cent of net turnover on a quarterly basis since 2002, when private mobile cellular phone services began in Botswana. However, Orange had appealed the payment of tax on freebies or free airtime the company occasionally extends to its customers, on the basis that this was free airtime, not an amount of money. The High Court of Appeal ruled that "Free airtime given by Orange to its customers is not an amount invoiced nor does it otherwise accrue to Orange for purposes of computation of net turnover".

The BTA may be liable for refunds and stands to lose a considerable amount of future revenue. For the full story, please see Mmegi Online.

Nigeria recently held its annual Finance and Information Technology Summit (FITS) on 26 July in Lagos, as an annual forum where ICT stakeholders and professionals from the banking and financial sector can interface. The theme for this year's seminar and exhibition was "seamless ICT integration in a Post-Consolidation Era".

The Director-General of the Nigeria IT Development Agency (NITDA), Professor Cleopas Angaye, made a presentation to the Summit where he stated that the success of e-payment solutions within Nigeria depends on the provision of adequate infrastructure, reliable helpdesk services and an enlightened population. He noted that, in the absence of trust, it will be difficult to convince potential buyers and sellers to migrate from the traditional platforms to more high-tech e-payment and e-commerce. Mr. Ekeigwe, President of Information Systems Audit and Control Association (ISACA Lagos) argued that "IT governance" has not got the attention it deserves as IT needs more technical insight and has traditionally been viewed as separate from business processes.

For more information, please see here.

The Namibian Government is hosting a two-day event in Windhoek this Thursday and Friday, entitled 'ICTs for Poverty Reduction and Sustainable Development'. The conference is jointly organised by the Ministry of Information and Broadcasting, the Namibian Communications Commission (NCC) and the ICT Alliance, a body comprising key ICT industry players.

Following a convention on the new Information Communications Bill last week, the conference will allow for a full review of the ICT industry and the legislative environment for ICT in Namibia. The Namibian ICT industry has an annual turnover of about N$1 billion, but according to Namibia's ICT Alliance, only between N$400 million and N$450 million goes directly into the ICT sector, with the remainder going into the banking, retail and financial industries. However, the vice-Chairperson of the Namibian ICT Alliance suggests that "Most of the IT support to these sectors are done by South African companies, and there is little transfer to the local industry, which is currently in turmoil".

For more information, please see here.

Telefónica Group today posted a 3'830 million euro profit for the first half of the year, fuelled by a 10.6% increase in revenues and an 11.3% increase in customer base to achieve a total of 212.6 million 'accesses' or customers by the end of June 2007.  Telefónica Group has subsequently raised its guidance for its full year results and now expects full year revenues to increase by 8-10%.  By the end of June 2007, Telefónica had 9.1 million retail broadband accesses, nearly 155 million mobile accesses and in excess of 1.3 million pay TV accesses.

Telefónica Espana accounted for 36.6% of consolidated Group revenues, while Telefónica Latinoamérica was the source of 34.6% of consolidated Group revenues. Telefónica O2 Europe contributed just over a quarter or 25.4% of Group consolidated revenues. Highlights of interest include:

- high growth in mobile data revenues for Telefónica Espana, with data Average Revenue Per User (ARPU) achieving its "highest growth in years, due to content and connectivity services";
- A total of 121.8 million accesses for the Telefónica Latinoamérica group, up nearly 14% year-on-year, with mobile clients exceeding 90 million for the first time;
- Revenue growth for Telefónica O2 Europe remains steady at an expected 11-14% for the full year.

For more information, please see here.

The UK regulator OFCOM has just published new research on the market for Voice over Internet Protocol (VoIP) in the United Kingdom.  OFCOM estimates that VoIP services had been used by 2.4 million UK households by the end of 2006, double the estimated total at the end of 2005. Nearly one quarter of VoIP users (23%) claimed to be with more than one service provider. However, OFCOM found that a large proportion of users were unaware of all the different types of services they had access to and concluded that there seems to be a substantial lack of knowledge among VoIP users about the services they have or can access.

The research report on VoIP has been released to coincide with OFCOM's latest consultation on the regulation of VoIP services. OFCOM has conducted two previous consultations on VoIP in October 2004 and on VoIP regulation in February 2006, followed by a Statement in March 2007. In its latest consultation, OFCOM proposes that any VoIP provider offering VoIP calls to traditional fixed phones or mobile phones ("type 2 VoIP services"), or making calls to and receiving calls from traditional fixed phones or mobile phones ("type 4 VoIP services") should allow users to call 999.  The closing date for responses is by 30 September 2007.

For more information, please see here.

BT Group announced its results for the first quarter of 2007. Total revenue has risen by 3.5 per cent to £5,033 million in the quarter with continued strong growth in new wave revenue. Growth in total revenue outweighted the rise in EBITDA before specific items and leaver costs, which grew by 2.8 per cent.

Strong growth was observed in 'new wave' revenue generated from networked IT services and broadband, which grew by 11 per cent more than last year to £1,815 million and now accounts for 36 per cent or more than a third of the BT Group’s revenue. Networked IT services revenue grew by 8 per cent to £1,061 million, and broadband revenue surged by a massive 19 per cent to £540 million.

By 30 June 2007, BT had 11.2 million wholesale broadband connections (DSL and LLU), including 2.4 million local loop unbundled lines, an increase of 2.5 million connections year on year as the broadband market continues to show strong growth. In the UK, BT is rebuilding its core national network and reports that, following a successful pilot trial of in Cardiff, it is on track to launch 'next-generation broadband' services delivering up to 24Mb nationally in early 2008.

For more information, please see here.

WiMAXCounts.com provides data on the top operators in terms of BWA/WiMAX subscriber numbers as of Q1 2007. According to WiMAXCounts.com, three of the top nine operators originate in the United States (Clearwire, Mobile Pro and Aerotechtel), while two of the top nine operators are Spanish (Iberbanda and Banda Ancha). These results can be compared with findings from the research consultancy ABI Research, which projects that Sprint Nextel, Clearwire, and NextWave Wireless will be the three dominant mobile WiMAX service providers in the United States, with a range of mobile services to support different devices.

For more information, please see here.

WiMaxCounts.com suggest that the total number of WiMax subscribers worldwide is set to break through the one million subscriber count anytime soon. WiMaxCounts.com records 950 million WiMax subscribers by the end of Q1 2007, 17.5% up on December 2006 and equivalent to 85% growth year-on-year over Q1 2006. At the start of 2007, the market for WiMAX was growing at a rate of 150,000 subscribers per quarter.

This rapid growth in subscriber numbers confirms the growing market acceptance of WiMax. For more information, see here.

At least eleven African countries, including Ghana, Nigeria and South Africa, now have Internet Exchange Points (IXPs). These countries can benefit from more efficient peering arrangements and cheaper international connectivity and bandwidth.

The current issue of Balancing Act Africa quotes the Chief Executive Officer (CEO) of the Nigerian Internet Exchange (NIXP) as saying that eleven sub-Saharan African countries now have international Internet Exchange Points (IXPs), following the commissioning of Nigeria's Internet exchange in late 2006, at a cost of about 30 million naira, according to the online magazine Tectonic. Balancing Act Africa quotes Rudman as observing that "hitherto, all ISPs within Nigeria have been connected at foreign countries, which meant that the data of a student within Lagos browsing their university website located within an ISP in Lagos travels first to Europe or the United States, before getting back to the Nigeria. The scenario is just like going to Ibadan from Lagos via the U.K. or U.S.A.... This means that Africa is paying overseas carriers to exchange 'local' [continental] traffic on its behalf. This is costly and inefficient". Rudman estimates that the use of international bandwidth for national data or "unnecessary international transit" costs Nigeria over US$100 million each year. Rudman notes that by peering with other ISPs at the exchange point, it means all local internet traffic can remain local within the seven ISPs connected to NIXP and the first public telecom operator to connect to it last week - Starcomms.

African countries with Internet exchanges include: Angola, Botswana, Congo DR, Egypt, Ghana, Kenya, Mozambique, Nigeria, Rwanda, South Africa, Tanzania, Uganda and Zimbabwe.

Telkom South Africa has announced tariff reductions for telecom services, which, if they are approved by the Independent Communication Authority of South Africa (ICASA), should come into effect from 1 August 2007. The move follows earlier tariff reductions by its competitor MTN, which ITU reported in February of this year.

Balancing Act Africa notes in its current issue [Balancing Act Africa Issue 363] that Telkom, which until recently had the monopoly in fixed-line telephony, has been criticised for charging high tariffs that make it difficult for underprivileged people to access a wide array of telecoms services. Telkom's move would seem partly to address this criticism, with reductions of as much as 10% to 38% for ADSL broadband (depending on package and speed) and reductions of around ten per cent for long-distance and international calls. Prices for data transmission could be reduced by as much as 11.9%. Telkom notes that it filed an overall price decrease of 1.2% on its regulated basket of products and services with ICASA. Such a move should help make telecom services more affordable for South Africa's substantial rural populations and urban poor.

For more information, please see here.

In this year's edition of the World Information Society Report 2007, ITU includes the very latest statistics monitoring the evolution of the digital divide, using a variety of statistical techniques. The digital divide is narrowing most rapidly in mobile telephony, with one in two people in the world expected to have access to a mobile phone by the end of this year. Low-income countries are making important gains in mobile telephony (see Figure), with mobile phones outnumbering fixed lines by seven to one in LDCs and by as much as nine to one in Sub-Saharan Africa.

The digital divide is also narrowing in terms of Internet usage.  In 1997, the nearly three-quarters of the world's population living in low-income and lower-middle income economies accounted for just 5% of the world's total Internet users.  By 2005, they accounted for 32.5% or nearly a third of all Internet users. The digital divide is evolving, however, and gaps in access in the high-speed broadband technologies that will matter the most in tomorrow's 'information economy' are more marked - low-income economies accounted for under 1% of total broadband subscribers worldwide, while lower-middle income economies accounted for just 20% or one fifth of the global total.  The digital divide may be narrowing, but it is taking on new aspects in terms of speed and the quality of access.

"Chapter two: Bridging the Digital Divide" of the World Information Society Report 2007 can be read here.

The ITU has monitored trends in broadband subscribers and the price of broadband services around the world since 2002.  By early 2007, broadband was commercially available in 170 countries, with the latest country to launch commercial ADSL services being Lesotho in early 2007.

In 2002, broadband services were available in just 81 countries, mostly industrialized OECD countries, transition economies in the Commonwealth of Independent States (CIS) and some developing countries in Asia-Pacific.  By 2006, the number of countries with commercial broadband service had more than doubled to reach a total of 166 countries, with a number of operators in African countries launching broadband services, including in Botswana, Ghana, Rwanda and Libya.

Chapter three: The Digital Opportunity Index of the World Information Society Report 2007 tracks growth in the Information Society around the world, particularly in the more advanced broadband technologies of 3G mobile and broadband Internet service.  It examines key trends in telecom markets, such as whether subscribers are 'cutting the cord' and the death of dial-up.  To download the text of the chapter for free, please click here.

Etisalat Egypt claimed to have achieved a customer base of 400,000 subscribers at the end of its first month of operations, after officially launching operations on 30 April 2007.  This is strong subscriber growth in the booming Egyptian mobile market, which Etisalat shares with Vodafone Egypt and MobiNil.

As previously reported by ITP.net, the Egyptian Communications Minister, Dr. Tarek Kamel, recently announced Egypt would offer a licence for a second fixed services operator, ending the monopoly of the incumbent operator, Telecom Egypt. According to a report by news agency MENA, Etisalat Egypt may bid for Egypt's second fixed line network licence.

Meanwhile, a press release by AMEInfo reports that Etisalat UAE and Research in Motion jointly announced 14,000 new subscribers to Etisalat's Blackberry service over the first year of operations, since the service was launched in May 2006.  Etisalat continues to go from strength to strength, in a region where mobile ownership is expected to exceed one in two people by the end of this year.

This year's edition of the World Information Society Report 2007 notes that growth in the global Information Society is not without risks and the Report examines the potential pitfalls of growth in the rise of online fraud, other risks and threats to cybersecurity. The expansion of the Internet is opening up many new opportunities for criminals to exploit online vulnerabilities and commit criminal acts or attack countries' critical infrastructures.

Threats in cyberspace are evolving rapidly and deserve greater attention for several reasons. The evolution of telecommunication networks towards Next-Generation Networks (NGN) with decentralized intelligence at the edges of the network could raise new security issues. The capacity and speed of networks are increasing, accelerating the transmission of malicious software alongside other Internet traffic. Transmission and encryption protocols are also constantly being updated. Meanwhile, convergence offers new opportunities for 'cross-infection', with the problems of one access device feeding into other ICTs.

Viruses, spyware, phishing, identity theft, denial-of-service attacks and zombie botnets are endangering cyberspace and jeopardising the very future of the Internet. According to one source, spam and other exploitation now account for up to 90 per cent of all email traffic over the Internet. Spam has now mutated from a general annoyance to a broader cybersecurity threat, acting as a platform for many other types of scams (see Figure).

Chapter five, "Challenges to building a safe and secure Information Society" of the World Information Society Report 2007 examines these issues.

According to a survey of United States federal government agencies released last week by Cisco, an overwhelming majority of respondents believe that coordination of a mobile or remote workforce will be improved through unified communications - the integration of voice, video and data, delivered across a secure Internet Protocol (IP) infrastructure.

The survey of 200 federal information technology decision-makers and IT executives showed that wireless laptops, mobile devices and video-conferencing systems are widely used across different agencies of federal government. Nearly 50 percent of federal organizations now use instant messaging. More than 75% of all respondents report that perceptions and concerns over security pose a challenge to an enterprise-wide implementation of an integrated system, with security and reliability cited as the two greatest overall concerns.

More than two-thirds of respondents plan to have the capabilities to provide real-time notification and identification of employees and instant messaging or live chats in their agencies within the next 18 to 24 months.

The survey was commissioned by Cisco and carried out by Market Connections and can be read here.

The Chairman’s Report from the ITU New Initiatives Programme workshop on "What Rules for IP-enabled NGNs?", held in March 2006 in the ITU Headquarter, is available on the event's web-page.

To download the document, please click here. 

The Chairman’s Report (Version for Comments) from the ITU New Initiatives Programme workshop on The Future of Voice, held January 15-16, 2007 in the ITU Headquarter, has been made available for comments on the event's web-page.

To download the document, please click here. 

All comments and remarks, to be reflected in the final version of the Chairman’s Report should be sent via email to SPUmail@itu.int no later than the 19th February 2007.

Several Internet-related Decisions and Resolutions were adopted at the ITU 2006 Plenipotentiary Conference. These include:

• DECISION GT-PLEN/A (Antalya, 2006): Fourth World Telecommunication Policy Forum
• RESOLUTION 101 (Rev. Antalya, 2006): Internet Protocol-based networks
• RESOLUTION 102 (Rev. Antalya, 2006): ITU’s role with regard to international public policy issues pertaining to the Internet and the management of Internet resources, including domain names and addresses
• RESOLUTION 130 (Rev. Antalya, 2006): Strengthening the role of ITU in building confidence and security in the use of information and communication technologies
• RESOLUTION 133 (Rev. Antalya, 2006): Role of administrations of Member States in the management of internationalized (multilingual) domain names
• RESOLUTION GT-PLEN/7 (Antalya, 2006): Study on the participation of all relevant stakeholders in the activities of the Union related to the World Summit on the Information Society

The text of these resolutions and decisions can be found here.

The gender divide is a key facet of the digital divide that merits the attention of policy-makers and ICT stakeholders, based on a substantial body of evidence from different countries and cultures that children's welfare can be enhanced through improved maternal education and hygiene.

Despite this, in many countries around the world, women are limited in their abilities to access ICTs and reap their benefits - in better communications, a wider education and better livelihood. This may be partly through external factors (e.g. women may be restricted in their access to a mobile/computer or prevented from frequenting Internet cafés) or through personal choice (e.g. ICTs are not perceived as a priority, and women may prefer to spend any income they may have on food and clothing).

Many development projects seek to address these issues - through community centres, programmes of free or subsidised access to ICTs for women, publicity/awareness campaigns and specific projects aiming to get women using ICTs - for education, information on healthcare and hygiene and e.g. contacts and networking, to sell trade and handicraft products to more markets at better prices. Examples of all these projects and many more can be found on the ITU Success Stories website.

However, impact analysis to monitor the evolution of the gender divide and the impact of projects such as these is difficult, as ICT indicators disaggregated by gender are extremely scarce. Detailed information on gender access to ICTs exists only for a tiny number of countries. In this year's World Information Society Report, Digital Opportunity (DOI) was assesssed for the Czech Republic, on the basis of information prepared for last year's World Summit on the Information Society (WSIS). In the Czech Republic, women can readily become engineers, factory managers, lawyers and accountants on the basis of hard work and a relatively meritocratic education system. Men and women face the same prices for access to ICTs, but a slight difference in income and purchasing power. However, 8% fewer women have mobile phones, whereas the number of women with advanced, mobile broadband phones is only half that of men (see figure below). All in all, the evidence shows that the ICT gender divide in the Czech Republic is negligible, at around 5% less digital opportunity for women than for men.

This methodology is very flexible and can be applied to other countries and cultures where evidence suggests that the gender divide may be greater. ITU will continue to monitor efforts to extend the benefits of ICTs to women, as well as the progress made by countries in addressing this issue. The Digital Opportunity Index offers an accurate and informed analysis of the evolution of the gender divide in countries around the world.

The gender divide in the Czech Republic

Source: ITU, abridged from information provided by the Czech Statistical Office and the Ministry of Informatics of the Czech Republic.

For more information about the World Information Society report, please click here.  For information on the applications of the Digital Opportunity Index, please click here.

The ITU’s Strategy and Policy Unit (SPU) is delighted to announce over 70,000 downloads of its major new report, the World Information Society Report (WISR) since July.

The World Information Society Report charts progress in building the Information Society and track the dynamics driving digital opportunity worldwide using a new tool—the Digital Opportunity Index (DOI). The Digital Opportunity Index can strengthen policy-making by monitoring the critical areas of the digital divide, universal access, gender and the promotion of broadband and universal service policies. The DOI has been cited by the US Federal Communications Commission to measure the state of broadband in the United States, monitored in Ireland to track the price of broadband and used by the Egyptian Government to measure the urban-rural divide in Egypt.

Every day this week, SPU will profile a different practical application of the Digital Opportunity Index, to demonstrate its genuine use for policy purposes and to show how it can monitor WSIS follow-up. The Digital Opportunity Index is relevant for policy-makers, regulators, academics, public and other stakeholders with an interest in telecommunications and development.

To find out more, please click here.

The ITU has unveiled a new website Partnerships for Global Cybersecurity dedicated to moderation/facilitation activities related to implementation of WSIS Action Line C5: Building Confidence and Security in the Use of ICTs.

Background

The outcome documents from the World Summit on the Information Society (WSIS) emphasize that building confidence and security in the use of ICTs is a necessary pillar for building a global information society (see extracts). The Tunis Agenda describes the establishment of a mechanism for implementation and follow-up to WSIS and requests ITU to play a facilitator/moderator role for WSIS Action Line C5: Building Confidence and Security in the Use of ICTs. In order to stress the importance of the multi-stakeholder implementation of related work programmes, ITU has named this the Partnerships for Global Cybersecurity initiative.

Here's how to participate and how to contact us if you would like to contribute to the work programmes.

Work Programmes

Based on the first facilitation meeting held in May 2006 and the related Chairman's Report, work programmes in three focus areas have been initiated:

• Focus Area 1 (National Strategies): The development of a generic model framework or toolkit that national policy-makers could use to develop and implement a national cybersecurity or CIIP (Critical Information Infrastructure Protection) programme. More information on activities, mailing lists and events.
  
• Focus Area 2 (Legal Frameworks): Capacity-building on the harmonization of cybercrime legislation, the Council of Europe's Convention on Cybercrime, and enforcement. More information on activities, mailing lists and events.
  
• Focus Area 3 (Watch, Warning and Incident Response): Information-sharing of best practices on developing watch, warning and incident response capabilities. More information on activities, mailing lists and events.

For general information on WSIS implementation as a whole, including other action lines and themes, see here.

As part of the ITU's work in follow-up to the WSIS, the World Information Society Report 2006 is addressed to all stakeholders and intended to provide insights as well as useful benchmarks for building the Information Society. The Report gives practical examples of how the DOI can be used, and highlights projects around the world that are working to meet the commitments made at the WSIS.

Chapter five, Beyond WSIS: Making a difference globally, focuses on WSIS implementation and follow-up in different countries. The WSIS called for governments to move from principles into action. There are many efforts underway, both large and small, to implement the WSIS goals, involving a range of stakeholders at the community level, regionally, nationally and internationally. This chapter of the report highlights some of these initiatives to implement the WSIS Plan of Action, from national strategies to grassroots projects. A variety of initiatives have been launched to promote digital opportunity, infrastructure and advanced ICT applications and these highlight fresh approaches and innovative new solutions to ICT development.

One of the biggest challenges for the uptake of ICTs and for building a people-centered and development-oriented Information Society is the affordability of the services. The Digital Opportunity Index monitors the mobile communications that promise to bridge the digital divide in many parts of the world, as well as more recent technologies such as broadband and mobile Internet access. The price of broadband continues to fall worldwide, by as much as twenty per cent a year over the last two years according to ITU’s analysis, while broadband speeds continue to increase. The lower cost of ICTs greately facilitates their diffusion and utilization, and contributes to increased digital opportunity.

Internet affordability (cost of 20h internet connection as a % of monthly GDP per capita)

Note: 1 means affordable; 0 means that the price of lower-user basket is in excess of average GNI per capita.

These positive trends are not restricted to developed countries, and many valuable multi-stakeholder initiatives are underway to further promote ICT development worldwide in the wake of WSIS. 

The DOI has been developed by a multi-stakeholder partnership, the Digital Opportunity Platform, comprising ITU, UNCTAD and KADO (the Korea Agency for Digital Opportunity and Promotion) and which is open to new partners. It will be reported annually in order to track progress in reaching the WSIS targets, and building a diverse and inclusive Information Society, by 2015.

ITU's Strategy and Policy Unit has just released a new issue of SPU Flash.

The electronic version of the SPU Flash, Issue 9 is available here. 

21-23 June 2006 An ITU New Initiatives Workshop on The Regulatory Environment for Future Mobile Multimedia Services, is to be held in Mainz, Germany, jointly hosted by SPU and Germany's Federal Network Agency. In 2001, ITU held a workshop under the New Initiatives Programme on Licensing Policy for 3G mobile. Five years later, 3G (or IMT-2000) network deployment has finally begun to take off. But in the meantime, the overall interest in new mobile services has not waned - the number of mobile users will hit 2 billion in 2005, representing almost a third of the world's population. More...

17 May 2006 On 17 May, World Information Society Day, ITU together with other partners (including UNCTAD and the KADO) launched a new series of reports entitled World Information Society Reports. It is intended to be an annual report, tracking progress in implementing the outcomes from the World Summit on the Information Society (WSIS). The reports will include a new benchmarking tool, the Digital Opportunity Index, which is a composite index for measurement of the information society, endorsed by the Tunis Phase of the WSIS. The summary of the report is available on the website at www.itu.int/wisr. The report itself will be published in June 2006.

17 May 2006 A global opinion survey to assess trust of online transactions and awareness of cybersecurity measures was conducted by ITU in conjunction with World Telecommunication Day, celebrated on 17 May to commemorate the founding of ITU in 1865. The theme chosen this year - Promoting Global Cybersecurity - aims to highlight the serious challenges of ensuring the safety and security of networked information and communication systems.

The announcement of the results of the survey coincides with the launch of an ITU Cybersecurity Gateway portal. These efforts also highlight work being carried out as follow-up to the World Summit on the Information Society (WSIS) Action line C5 dealing with "Building confidence and security in the use of ICT", for which ITU is the facilitator/moderator.