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ITU and its Activities Related to Internet Protocol (IP) Networks

      

Chapter Eight: Case Study—How ITU’s Internet Training Centre Initiatives Provide Capacity Building in Developing Countries

8.1              Introduction

The Internet and its underlying Internet Protocol have created major challenges for government, policy-makers, incumbent operators and regulators, all of whom need to “re-tool” and re-engineer for the Internet-based economy. This chapter explains how the Internet Training Centres Initiative (ITCI) was established by ITU, in partnership with Cisco Systems, Inc, to provide affordable and relevant training in Internet Protocol and Internet-related technologies in developing countries with the goal of facilitating their smoother transition to the information society.

Box 8.1: Perspectives from ITU on the Internet Training Centres Initiative

“The overriding objective of ITU’s Internet Training Centres Initiative is to ensure that growth in IP networking delivers maximum benefits to the global community. It is part of a global partnership drive with public and private sector organizations which creates a win-win opportunity for all stakeholders”.

Hamadoun Touré, Director of the ITU Telecommunication Development Bureau (BDT)

 

8.2              Why

Leaders and experts around the world increasingly recognize human capacity building as one of the most crucial ingredients for development. Both developed and developing countries face an acute shortage of skilled IP networking and IT professionals. In developing countries, the problem is compounded by the difficulties of gaining access to training. Through a unique partnership with key ICT market leaders, ITU works to provide students and telecom/IT professionals in developing countries with access to affordable and relevant training in Internet technology skills in a mentored environment, while fostering a real and sustainable transfer of knowledge.

With a worldwide network of over 50 Internet Training Centres, the ITU initiative aims at strengthening “new economy” skills in developing countries.

8.3              Objectives

The objectives of the ITU initiative includes:

  • To prepare developing nations, and in particular Least Developed Countries (LDCs), to fully participate in the networked economy;
  • To train a minimum of 50 students per year per internet training centre under a “train the trainers” approach;
  • To promote gender-focused Training Centres by proactively encouraging greater participation of women in information technology and the Internet economy through an enrollment target of 30 per cent of female students;
  • To help operators to train or retrain their staff on IP technologies, three to four places a year being earmarked for telecommunication professionals;
  • To promote the creation, by the selected learning institution, of other internet training centres at local level to create a multiplier effect on skill-building in IP technologies in the country.

8.4              Who

The initiative is a partnership between ITU and industry players, government agencies, not-for-profit learning institutions and local service providers.

  • ITU: As manager of the project, ITU in cooperation with all its partners, selects the learning institutions that will host the Centres, coordinates their creation and helps in negotiating partnership agreements with relevant government agencies, the national telecom operator and the candidate institution. It also funds the training of two instructors for each institution selected (tuition fees, travel, lodging and boarding costs).
  • Government: To ensure the successful implementation of the Training Centre, a High-Level Facilitator is mandated to provide appropriate support for ITCI and to champion the cause of the ICTs in the country by mobilizing any local resource needed for the creation of the Centre.
  • Candidate institutions: To qualify as Internet Training Centre, learning institutions have to be 1) a non-profit educational institution open to the public (university, training centre, technical institute etc); 2) strongly motivated and able to deliver on strict deadlines and 3) able to demonstrate their ability to implement the Internet Training Centre Programme.
  • Cisco Systems, Inc: Cisco Systems makes available part of the curriculum of the Cisco Networking Academy Program to each Internet Training Centre. The Networking Academy Program delivers web-based multimedia rich educational content to students and working adults world wide on the principles and practice of designing, building and maintaining computer networks. This includes online testing, student performance tracking, hands-on labs, and instructor training and support. The Cisco laboratory equipment used for the Networking Academy Program is provided at no cost to the selected Training Centre.

8.5              Cisco Networking Academy Program

The Cisco Networking Academy Program is a not-for-profit education initiative 

developed by Cisco Systems in alliance with governments, education institutions, leading technology companies, and non-profit organizations around the world. The Cisco Networking Academy Program offered by the ITU Internet Training Centre includes:

  • 280 hours of multimedia instructions;
  • on-line testing;
  • student performance tracking;
  • hands-on laboratory exercises;
  • instructor training, and
  • online technical support.

Box 8.2: Perspectives from Cisco on the Internet Training Centre Initiative

“Cisco is committed to ensure that students across the globe have the access and opportunity to attain the IT skills needed to compete in the Internet Economy. We continue to expand this effort by working in partnership with international organizations such as ITU”.

John Chambers, President and CEO, Cisco Systems Incorporated

To ensure the Academy Program’s vitality and success, Cisco has created an educational environment designed to open opportunities worldwide and give a 360-degree view of networking and Internet technology. This is achieved by the many alliances Cisco has built with various IT industry leaders. Educators can be confident that the Academy Program delivers a serious, comprehensive and independent curriculum by encompassing Cisco’s partners, tools, products and solutions.

ITU Internet Training Centres that implement the Cisco Networking Academy Program can have access to its sponsored curriculum which incorporate new curriculum modules on Java, Unix, voice and data cabling, and IT essentials (PC Hardware and Software as well as Network Operating Systems). The whole curriculum offering under the Cisco Networking Academy Program delivers the range of services and support needed to grow tomorrow’s Internet-savvy global workforce.

8.6              Enhancing Employability

Students are provided with relevant IT skills, and hands-on experience which prepares them for industry-recognized professional certifications such as the Cisco Certified Network Associate (CCNA™). Expanded curriculum modules also prepare students for other well recognized certifications including Sun Certified Programmer for Java™ 2 Platform, BICSI Registered Certified Installer Level 1 exam, A+ and Network+ administered by CompTIA. These certifications are a global passport for students to work anywhere in the world. In addition, participation in this Programme builds life-long learning skills, which are critical to the success of every graduate in the future.

8.7              ITU Internet Training Centre Initiative at a Glance

  • Training Centres: 55.
  • Participating countries: 47 of which 17 are LDCs (12 in Africa, 1 in the Arab States and 4 in Asia).
  • Instructors trained: 101 of which 18 (or 18 per cent) are women.
  • Students enrolled: 2243 of which 654 (or 29.2 per cent) are women.
  • Graduates: 150 of which 39 (or 26 per cent) are women.

8.8              How Learning Institutions Can Qualify

Learning institutions that qualify to become an ITU Training Centre have to provide classrooms equipped with at least 20 PCs, LAN and Internet connectivity (64 kbps dedicated line). They must also be committed to setting up other Internet Training Centres at the local level and be prepared to assist them in their functioning. Special attention was given to learning institutions promoting the enrolment of female students and designating female instructors for their programme.

Candidate institutions submitted proposals indicating how they planned to meet requirements and which government agency supported their application and was willing to nominate a High Level Facilitator. Information about the ITU Internet Training Centre Initiative can be found on the ITU website.[1]

8.9              Current ITU Internet Training Centres Initiative Locations

 

Country

Location

Name of Internet Training Centre

AFRICA

ANGOLA*

Luanda

Instituto Nacional de Telecomunicações (ITEL)

BURKINA FASO*

Bobo-Diulasso

Ecole Supérieure d’Informatique, Université Polytechnique

CAPE VERDE*

Praia

Universidade Jean Piaget de Cabo Verde

ETHIOPIA*

Addis-Ababa

University of Addis Ababa

KENYA

Nairobi

African Advanced Level Telecommunications Institute (AFRALTI)

MALAWI*

Lilongwe

Lilongwe Technical College

MALI*

Bamako

University of Mali

MAURITANIA*

Nouakchott

Ecole Nationale de l’Administration (ENA)

MOZAMBIQUE*

Beira

Universidade Católica de Moçambique

NIGERIA

Ile-Ife

Obafemi Awolowo University

RWANDA*

Kigali

Kigali Institute of Science, Technology, and Management (KIST)

SENEGAL*

Dakar

Ecole Supérieure Multinationale des Télécommunications (ESMT)

TANZANIA*

Dar-es-Salaam

Dar-es-Salaam Institute of Technology (DIT)

 

Arusha

Technical College Arusha**

UGANDA*

Kampala

Makerere University, Department of Women and Gender Studies**

ZIMBABWE

Harare

University of Zimbabwe

 

 

 

ARAB STATES

EGYPT

Alexandria

Arab Academy of Science and Technology

 

Cairo

Arab Academy of Science and Technology

TUNISIA

Tunis

Ecole Supérieure des Communications de Tunis (Sup’Com)

YEMEN*

Sana’a

General Telecommunications Institute (GTI)

 

 

 

ASIA AND THE PACIFIC

 

 

AFGHANISTAN*

Kabul

Ministry of Communications, Telecommunication Training Centre

BANGLADESH*

Sylhet

Shahjalal University of Science and Technology

 

Dhaka

BRAC University

CHINA

Nanjing

Nanjing University of Posts and Telecommunications (NUPT)

 

Xi’an

Xi’an Institute of Posts and Telecommunication

 

Dalian

Dalian University of Technology**

FIJI

Suva

University of South Pacific

INDIA

Kurukshetra

National Institute of Technology (NIT)

 

Chennai

Anna University

 

Karvenagar

Pune Cummins College of Engineering for Women**

INDONESIA

Medan

State University of Medan (UNIMED)

 

Jayapura

Papua Cendrawasih University (UNCEN)**

MALAYSIA

Kota Kinabalu

University of Malaysia Sabah

MALDIVES*

Malé

Maldives College of Higher Education

PAKISTAN

Islamabad

National Post Graduate Institute of Telecommunication

and Informatics (NPGIT&I)

PHILIPPINES

Quezon City

National Computer Center (NCC)

SAMOA*

Apia

National University of Samoa

 

 

 

LATIN AMERICA

BELIZE

Belize

City St. John’s College

BRAZIL

Brasilia

Universidade de Brasilia

COLOMBIA

Popayán

Universidad del Cáuca

COSTA RICA

San José

Nodo Centros de Excelencia Américas, Instituto

Costarricense de Electricidad

ECUADOR

Guayaquil

Escuela Superior Politécnica del Litoral (ESPOL)

HONDURAS

Tegucigalpa

Universidad Nacional Autónoma de Honduras (UNAH)

NICARAGUA

Managua

Universidad Nacional de Ingeniería (UNI)

PARAGUAY

Asunción

Instituto Paraguayo de Telecomunicaciones, Universidad

Nacional de Asunción

PERU

Lima

Instituto Nacional de Capacitación de Telecomunicaciones

(INICTEL)

URUGUAY

Montevideo

Facultad de Ingeniería, Universidad de la República

 

 

 

CENTRAL AND EASTERN EUROPE/COMMONWEALTH OF INDEPENDENT STATES (CIS)

BOSNIA AND HERZEGOVINA

Sarajevo

University of Sarajevo

BULGARIA

Sofia

Technical University of Sofia

KYRGYZSTAN

Bishkek

International University of Kyrgyzstan

POLAND

Warsaw

Warsaw University of Technology

ROMANIA

Galati

University of Galati**

SERBIA AND MONTENEGRO

Belgrade

University of Belgrade

TURKEY

Ankara

Ankara University

UKRAINE

Kiev

Head Training Centre of Ukrtelecom

 

 

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Updated : 2011-04-04