APEC
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High Lever Meeting on Human Capacity Building
RE-Training & Retaining Asia's Native Talents
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Roberto BLOIS
Deputy Secretary-General
International Telecommunication Union
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Beijing, China - 16.05.2001
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No 009 - en
Your Excellencies,
Ladies and Gentlemen,
I am privileged to be here this afternoon to address you on behalf
of the International Telecommunication Union on the subject of
re-training and retaining Asia’s native talents.
I am particularly honored to speak to this august gathering in
Beijing, at a momentous time, as the globalization trends seem to be
unstoppable.
To attract, train and retain the brightest and
best is one of the monumental challenges in Asia. Some of the member
economies present here have major programmes to conserve their
homegrown technical talent for instance, by funding for schools and
colleges, research grants and tax breaks, while others make efforts to
attract skilled and creative workers into their country.
Industry can sell you the best hardware and the best software in
the world, but new technology for technology’s sake is not enough.
The gap is in "brain ware": more skilled workers and more
diverse skills. This certainly applies to the overall
telecommunication sector in order to face the convergence of
technologies and the revision of the notion of services.
At the same time, the focus is moving from engineering to
operations, business, services and markets. This will mean an enormous
retraining effort to upgrade workers with new and updated skills.
The purpose of the International Telecommunications Union is in
keeping with facilitating peaceful relations, international
cooperation among peoples and economic and social development by means
of efficient telecommunication services.
The ITU is the unique international organization where all
telecommunication and broadcasting issues are discussed and where,
among others, Administrations, Regulators, Operators, Industries and
Research Centers, from allover the world, meet together to building
the harmonized development of telecommunications worldwide. In other
words, The International Telecommunication Union is the specialized
agency of the United Nations responsible for the regulation,
standardization and development of telecommunications worldwide,
including international management of the radio frequency spectrum and
satellite orbits.
The ITU is also the oldest International Organization which,
tomorrow, will celebrate its 136th anniversary. During its
long history, the ITU had to face a number of changes mainly due to
technological trends and it was very successful in adapting itself to
the needs of its members.
Nowadays the ITU must get over another critical step to comply with
its membership requirements, should they be Administrations or from
the private sector, as well as to keep being the international focal
point in all telecommunication matters. In this respect, as you may
already know, the ITU has initiated a very important reform process to
review its management, functioning, structure and financial
foundations and the rights and obligations of its members.
Also, under the auspices of the Secretary general of the Unites
Nations, the ITU has been designated as the leading organization to
organize the World Summit on Information Society which will be held in
2003. The private sector will have a substantial role and presence in
the Summit. IT vendors and service providers, as well as ITU users and
non-governmental organizations, will be invited to participate in its
preparation.
For more than 35 years, the ITU also promotes the mobilization of
human resources through a number of appropriate projects and
activities including human resources development ones. For instance,
the ITU was the pioneer among UN agencies in course development and
designed the model which is now used by other UN agencies.
The ITU has the specific mandate from its membership to assist
developing countries in building institutional and organizational
capacity through human resources management and development
activities. Besides its traditional activities directed to promote
training and development actions in the telecommunications and
management fields, the ITU is increasingly focusing on promoting the
extensive use of information and communications technologies for
distance-learning activities in developing countries.
Face-to-face learning has been our mainstay, but more and more, our
training is delivered over the web. An important part of our offering
is training the trainers. We prepare tutors to develop courses to be
delivered online. The ITU also recognizes that with new modes of
delivery, new paradigms of learning are emerging. So, at the receiving
end also, those being trained have to deal with change management and
attitude change. There is also an emphasis on lifelong learning in
fact, employee skills need to be constantly upgraded.
Since It would take a significant time to enumerate all these
activities, I would like to underline the most relevant projects that
the ITU is carrying out, through its Telecommunication Development
Bureau.
The following are the most relevant dedicated projects that the ITU
is undertaking in order to help countries enhance their training and
development capability, including the production and delivery of
high-level programs that must be appropriate not only in terms of
their timing and delivery mechanisms, but also – and most
importantly – in terms of their subject specificity and
telecommunication field orientation:
- The ITU is presently carrying out 5
Centers of Excellence; 2 in Africa, 1 in America, 1 in Asia-Pacific
and 1 in the Arab region. The purpose of these centers is to create
regional networks of training and education-related institutions
that would partner with other telecommunication-related
organizations so as to combine resources aimed at strengthening the
capacity of a given region to develop know-how and expertise to meet
the training needs of the telecommunication sector.
- The Global Telecommunication Training
Institute and the Global Telecommunication University are two ITU
projects consisting in establishing a global network by pooling
available resources from the existing training centers around the
world that are interested in delivering telecommunication training
at a distance, the first addressing technicians and supervisors from
telecommunication organizations in technical and managerial aspects,
the second dedicated to telecommunication technology, management
techniques and regulatory aspects for Graduate and post-graduate
levels.
- The International Telecommunication
Union, through a partnership approach with private sector global
players, is running an Internet Training Centers initiative which
aims at assisting developing countries to meet their human resource
requirements for skilled Internet and "new economy"
professionals. About 50 Internet Training Centers shall be developed
in this respect.
- Finally, I would like to mention the
MANDEVTEL project, Management Development for Telecommunications, to
assist high-level managers to update or acquire modern management
skills, most especially during the complex transformation processes
that most telecommunication organizations are facing today.
It is important to remark that these projects are of a
cooperative-type requiring the active participation and true
commitment of the various partners involved. Only through their
genuine agreement and combined inputs/resources will it be possible to
achieve the necessary synergy to attain the objectives of such
projects.
Recently, at the Asia and Pacific Regional Preparatory Meeting for
the World Telecommunication Development Conference, Member states
supported the use of the Internet as the best-fit technology to access
e-learning. They also recognized that human resources functions should
be equipped with IT knowledge as early as possible to stem the losses
of capable people from the organization.
An important output of this meeting was a list of 12 draft
Recommendations on human Resources management and development among
which I would like to underline the followings:
"The meeting expressed strong support to the ASP Center
of Excellence activities, and said they should continue by developing
a clear strategic plan which should be endorsed via a high-level
regional meeting"
"The Pacific Islands sub-region has unique
characteristics and thus unique needs. Distance learning through the
use of ICT is specifically suited for their situation and may be the
key solution to help satisfy its unique characteristics and needs."
Excellencies, Ladies and Gentlemen,
As the APEC economies hammer out policy approaches in individual
economies and within the region, we would like you to heed what some
of your counterparts in telecom have been saying. Historically,
co-operation has been at least as important as liberalization in this
region to meet the challenges ahead. The ITU is a key player in
telecommunication issues, which includes by essence Information
Technologies, and the ITU is ready to share its experiences with you
and extend our demonstrated competence in particular in the domain of
human capacity building.
I sincerely hope that this APEC High Level Meeting on Human
Capacity Building will reach all its objectives which, I understand,
are fully coherent with the purpose of the International
Telecommunication
Union.
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