World Telecommunication Day 1999

IHT October 9, 1999


Tracking Telecoms 99: E-Commerce


Building Trust

In the early years of the next century, electronic ''highways'' in the form of high-speed copper and fiber optic connections will take over from roads, rail and shipping as the global trade routes of the 21st century. In this new era of on-line trading, the security and reliability of the networks used to support electronic commercial transactions will be paramount. Corporate users will need to be able to trust such systems to handle their core business and financial operations with absolute dependability. Customers, meanwhile, will need to feel as comfortable surfing the Web sites that serve as virtual boutiques as they did browsing the storefront windows that have characterized retail trade for most of this century. Finally, user confidence in the security of digital payments and the privacy of personal or corporate information needs to be at least as high as it is under the ''old-fashioned'' systems we have in place today.
Oct. 9, 1999 The Full Story


Spotting a Winner

Dear Reader, Can you spot a winner?
Oct. 9, 1999 The Full Story


E-Commerce's Tidal Pull

Internet-based commerce is arguably the most talked-about subject in the technology world, yet its long-term effects may be more far-reaching than many caught in the heat of the moment - have yet realized. The impact of electronic commerce goes far beyond the estimated $50 billion in revenues generated by sales on-line in 1998 - the figure includes sales initiated on-line and completed off-line, which cannot be calculated precisely. It also encompasses advertising (e.g., banners, sponsorships and linkages), which accounts for 75 percent of on-line revenues today, and subscriptions (like those for Internet service providers such as France Telecom or America Online, or for privileged access to specific Web sites like The Wall Street Journal).
Oct. 9, 1999 The Full Story


Web 'Windows' Shopping

When talk of electronic commerce first appeared, the imminent demise of the shopping mall, superstore and other brick-and-mortar retailers was envisaged. Thanks to the advent of ''multichannel'' or ''convergence'' retailing, the opposite seems to be happening.
Oct. 9, 1999 The Full Story


European Service Providers Stage a Free-for-All

In September 1998, Dixons took a giant leap for a British electrical goods retailer and launched Freeserve, the first ''free'' Internet access service in the world. After only three months, it had almost a million subscribers and, a year later, has around 1.5 million users, despite a high churn rate. There is no joining fee or monthly subscription to pay, but customers must send a least one e-mail a month to keep their accounts open and must pay the phone charges for accessing the Net.
Oct. 9, 1999 The Full Story


Hardware Drives Wireless

The next generation of wireless hardware aims to let consumers easily access Internet-based information from wireless phones and other devices. These third-generation products and services are already being rolled out in some parts of the globe.
Oct. 9, 1999 The Full Story


Converting the Surfer

Now that the Internet has more users than ever, on-line retailers are looking beyond customer acquisition and retention to the area of conversion the rate at which sites turn visitors into buyers.
Oct. 9, 1999 The Full Story


Content as Commodity

Of the roughly 75 million wireless phone users in the United States, about 40 percent say that want data connections for their phones, according to the Boston-based researchers Yankee Group. ''Look at Europe,'' says Andrew Sukawaty, president of Sprint PCS, a U.S. mobile network operator. ''There's lots of data traffic. It's about 5 percent to 15 percent of total wireless traffic.''
Oct. 9, 1999 The Full Story


Legalities in Cyberspace

The locationless, borderless nature of cyberspace raises important jurisdiction issues. Technologies and trends in cyberspace evolve unpredictably and rapidly, while legislative and regulatory bodies move slowly. Reality on the Internet outpaces attempts to define and apply legislation. Whether increased regulation will hinder or spur electronic commerce is a subject of debate. After eight months of meetings, the Global Business Dialogue on Electronic Commerce, which includes the chief executives of some of the world's top technology companies, recently urged governments to let the industry regulate itself.
Oct. 9, 1999 The Full Story


Technology Loves Company

The scramble for the riches promised by electronic commerce is resulting in some of the most surprising alliances and partnerships ever seen.
Oct. 9, 1999 The Full Story


E-Shopping: Appealing to Eyes and Wallets

The relatively simple process of purchasing products and services on-line is predicted to account for about $18.2 billion worth of sales in 1999 more than twice the 1998 figure. Even quicker home access from cable and digital subscriber lines is expected to revolutionize the world of on-line shopping in the near future.
Oct. 9, 1999 The Full Story


It May Be Hard to Define, But 'E' Is the Magic Letter

A short time ago, three professionals were talking about how the Internet had changed their lives. The first, a Caribbean-born, ethnic Chinese educator, talked about the information available on Web sites, about the extensive use of e-mail to communicate with colleagues abroad and about the collaborative projects developed by students to learn more about technology as well as each other.
Oct. 9, 1999 The Full Story


Business Benefits

With no multilingual phone calls or faxes required, no written purchase orders, invoices or shipping notices to lose and the entire process taking place on the Internet, business-to-business electronic commerce has been a boon to companies. It eliminates extra charges for handling an order over a special long-distance data network - a process that, until a few years ago, would have been the only way to conduct business electronically .
Oct. 9, 1999 The Full Story


Live From Telecom 99: On With The Show

Telecom 99 in Geneva, Switzerland opens its doors to the world's press today for a preview of what industry and government visitors will be seeing from Oct. 10 to 17 - a glimpse into the future of telecommunications.
Oct. 9, 1999 The Full Story


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