World Telecommunication Day 1999

IHT October 11, 1999


Tracking Telecoms 99: Business Solutions


Internet's Impact Is Often Invisible

Using telecommunications for business in today's world means using the Internet - not just the Web and e-mail, the best-known ways of sending and receiving information over the global ''network of networks,'' but also voice communications, access to software applications and much more.
Oct. 11, 1999 The Full Story


Name of the New Game: 'Co-opetition'

When it comes to telecommunications services, the somewhat overused concept of ''convergence'' no longer applies only to the supporting network technologies or the applications being carried over them. Increasingly, the convergence idea also defines the types of companies that are becoming major players in providing communications services and supporting the networks that carry them.
Oct. 11, 1999 The Full Story


You've Got Mail ... If Only You Could Find It

Woody Allen humorously parodied the quest for constant connectivity a couple of decades ago with a character who spent an entire movie calling his answering service to give them the phone number where he could be reached. Today's business people, particularly those who travel regularly, might fail to see the humor as they struggle to cope with an growing onslaught of messages and formats - voice mail, e-mail, fax, SMS (short message service) - from wherever they happen to be.
Oct. 11, 1999 The Full Story


The Net's Protocol Goes Corporate

The rapid rise of the Internet has made its native protocol the dominant network protocol in use, eclipsing - though certainly not eliminating - the vendor-specific and proprietary protocols that make up the backbone of many corporate network infrastructures. Corporate networks based on Internet Protocol (IP) are increasingly attractive to companies. Two applications in particular, Virtual Private Networks and Internet telephony (also known as voice over IP), offer potentially tremendous cost savings for today's geographically distributed companies.
Oct. 11, 1999 The Full Story


Customer's Choice: A Person or a Page

Taking care of customers is as old as commerce itself, but information technology offers new ways of going about it. Customer Relationship Management, or CRM, is one of the hottest areas for growth in business technology.
Oct. 11, 1999 The Full Story


E-Commerce From A to Z

For the biggest of the big in the telecommunications service provider and computer platform sectors, the approach to electronic commerce support for large business concerns can be adequately summed up with a universal motto: ''We'll take you there.''
Oct. 11, 1999 The Full Story


What Does It Take to Sell on the Web? A Year and $1 million

Establishing some kind of electronic commerce strategy has become an absolute priority for nearly all types of businesses. But recent studies show that the cost of just creating and maintaining a presence on the Internet can be prohibitive at times, and that the costs associated with ensuring security and reliability on a site make the price of e-commerce skyrocket even higher.
Oct. 11, 1999 The Full Story


Who in the World Needs a Satellite Phone?

With land-based mobile phone networks - particularly GSM networks - covering more and more locations around the world, is there a future for satellite mobile communications?
Oct. 11, 1999 The Full Story


Case Study: Design Teams Work Together On-Line

When mechanical engineers at Fisher Controls International Inc. in Iowa wanted to discuss modifications to a new design with their counterparts in Singapore, they came across a number of communication problems.
Oct. 11, 1999 The Full Story


Now Under New Management

If there is a single reason why the task of creating and maintaining corporate communications networks is increasingly moving outside of the corporations themselves and into the hands of public network carriers, it is probably the Internet. More broadly, it is the vast amount of data traffic that most corporate networks now support and transport - a factor that makes them far more complex and far more difficult for the corporations themselves to maintain.
Oct. 11, 1999 The Full Story


Everybody Wants to Be the Applications Host With the Most

The telecommunications service provider sector has hosting fever. In the past year alone, literally dozens of major communications carriers have announced applications-hosting initiatives designed to draw more corporate-level functions off of their customers' networks and onto their own. The phenomenon could potentially encompass all kinds of corporate network functions.
Oct. 11, 1999 The Full Story


Computers Sign Up for Voice and Diction 101

Computers convert text into speech using speech synthesis. The disembodied voices in rental cars and elevators are prerecorded digital samples, not synthesized. Phone directory services use sampled voice fragments pieced together on the fly.
Oct. 11, 1999 The Full Story


Put Your Office in Your Pocket

In some ways, it's a done deal: In the near future, every roving employee, freelancer or contract worker who needs to keep in touch with the home office while on the road is going to be able to do so with a handheld wireless computing device.
Oct. 11, 1999 The Full Story


Smaller Businesses May Pull Data Out of the Air

While inhabitants of the small and medium-sized business sector ponder the attributes of their various network connectivity options - including cable modems, digital subscriber lines, T-1/E-1 connections and fiber - a new alternative for gaining higher-speed access to data networks like the Internet has been steadily beaming its way into the public consciousness: broadband wireless.
Oct. 11, 1999 The Full Story


Will Wireless Equal More Viruses?

By the end of 2005, around 500 million mobile terminals will be in use around the world, each of which poses a serious potential threat to public and private fixed and mobile networks.
Oct. 11, 1999 The Full Story


Networks Reach For the Steroids

Once upon a time, the capacity of voice-centric telecommunications networks grew in fairly steady and predictable increments. No longer. Today, with huge growth in Internet and multimedia traffic - to say nothing of mobile - some networks are beginning to burst at the seams.
Oct. 11, 1999 The Full Story


Live From Telecom 99: A Peek Into the Future of Telecommunications

The promise of a better-connected world at the start of the new millennium - and the shadows of an information gap that threatens the promise - were the interwoven themes that dominated the opening of Telecom 99 and Interactive 99 in Geneva, Switzerland this weekend.
Oct. 11, 1999 The Full Story


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