Affordable IT environment interaction between citizens, businesses and the government

Details of the organization
The Committee on IT and Communications
Russian Federation
  • The organization has a strategy for coordinating WSIS Implementation at the national level: Yes
  • The organization has a national e-strategy: Yes

Information about the project
Affordable IT environment interaction between citizens, businesses and the government
A Public Services Portal has been created in St. Petersburg. The Portal may be used to obtain information on government authorities and public services, send electronic applications, and make online payments to the budget. The St. Petersburg Portal of Public Services operates to serve individuals and business provides open access to information on public services and government authorities and may be used for making online applications for the receipt of more than 200 services and execution of more than 50 payments to the budget. In addition, 58 multifunctional centers operating within the System provide public services according to the “one-stop-shop” principle. The integration of MFCs and the Portal makes it possible to monitor the progress of processing of applications sent through an MFC and make an application through the Portal with further receipt of a result in any MFC and vice versa. Software products for public officers make it possible to receive and process information from individuals and ensure fast online communication among public authorities of all levels through secured communication lines. Analytic components of the System collect statistics, analyze the data received and transfer such data to higher management authorities thus ensuring strict control of quality and compliance with the procedure of public services provision to individuals as well as the transparency of communication of public authorities in the course of performance of their functions.
Local implementation: Russian Federation, Saint-Petersburg
Ongoing from 06/06/2010 to 31/12/2030
Regional executive authorities of Saint-Petersburg and it’s subordinated agencies such as kindergartens and schools, hospitals and clinics, etc.; Federal executive authorities of the Russian Federation; Municipal authorities.

WSIS information
      * E-government
  • Goal 8: Promote inclusive and sustainable economic growth, employment and decent work for all
  • Goal 9: Build resilient infrastructure, promote sustainable industrialization and foster innovation
  • Goal 11: Make cities inclusive, safe, resilient and sustainable
  • Project